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    BK Plumbing Solutions

    5.0 (2 reviews)
    Open Open 24 hours

    Services - BK Plumbing Solutions

    Plumbing inspection

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    6 years ago

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    5 years ago

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    Apex Plumbing

    Apex Plumbing

    (53 reviews)

    Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

    Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

    Alpha 24 Plumbing Services

    Alpha 24 Plumbing Services

    (22 reviews)

    Tyrone

    Horrible repair as they charged me 700 for one valve and install faucet kitchen that's insane bad…read morebusiness for sure

    I contacted Alpha Plumbing to address a clogged main line. I initially attempted to clear the clog…read moremyself using a small auger but was unsuccessful. Due to time constraints caused by work and my wife's ongoing cancer treatment, I sought professional help. Alpha Plumbing inspected the line with a camera and attempted to clear the blockage, but the issue persisted. The plumber then recommended a full pipe system cleaning for $3,500, citing a drop in the main line as the cause. This seemed excessive, especially since there had been no prior history of such problems. Although the plumber ran water through the system and it initially appeared to flow properly, the issue returned five days later, resulting in flooding when the washing machine and dishwasher were used. When I contacted Alpha Plumbing again, the owner suggested the septic tank might be full--despite the fact that I had recently had it pumped--and proposed a new main line installation for $1,500. This was after I'd already paid $475 for their initial, unsuccessful service. At that point, I decided to handle the issue myself. I located the access cap to the pipe, cleared the clog within ten minutes, and resolved the problem. I provided the owner with photos and an update, but he insisted the issue would likely return. As of today, I have had no further issues. As a homeowner, you expect professionals to offer clear diagnoses and reasonable justification for large, costly repairs. Alpha Plumbing never opened the main line or provided photographic evidence of a blockage. That lack of transparency and follow-through was disappointing.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (29 reviews)

    Tyrone

    Logan was great, price was satisfactory, job was done with care. I will consider Roto-Rooter for…read morefuture projects.

    On time. And same day service!! To fix a leak in a pipe at the water meter. I was given a two-hour…read morewindow. Sent a link for the app...and a verification text. 5/5 The technician arrived within the promised window...there was even a phone call to verify that the arrival would be in the next 20 mins. 5/5 Johnnie the plumber was friendly, efficient and he assessed the problem and reassured us it was not the city's responsibility, if it had been he would not be able to work on repair with xity permission. Johnnie gave an estimate, verbally and written, including a $100.00 senior discount. He also explained why the leak happened, and after he extracted the pipe, he showed me the hole in the pipe. There was a lot of daylight there in that pipe. Johnnie did a thorough job installing the new section of pipe, he also had to lift up the casing in order to access the area and he did a great job leveling the housing back into the ground and made sure it was as flush as it could be, explaining it would settle further. Johnnie is a skilled honest plumber, and I recommend you ask for him if you call roto rooter. Yes this company is on the pricier side but 1) same day service 2) arrived on time 3) drained the water so we could see 4) showed me the problem pipe 5) restored the pipe and water flow to house 6( he was friendly personable willing to answer questions and had a lot of patience with my questions. Impressive service completed in 2 hours. Give Johnnie a raise, he represents your company well and made both my mom and I feel like valued customers. Thank you for respecting our time.

    BK Plumbing Solutions - plumbing - Updated May 2026

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