John is amazing and they did a great job for me. Very accommodating, quick to reply to emails as…read morewell they got me in quickly and out quickly. Extremely friendly and honest. Can't recommend this place enough!

We take all of our vehicles here. We have for many years. Prices are very reasonable and we don't…read morehave to wait forever. Wouldn't go anywhere else.

I took my van in for an inspection. After having my van for three days they called me. It was going…read moreto be between $3000 and $5000 to get the van inspected. But even if I spent that money he could not inspect the vehicle because my bumper frame was rusted. Said I need front and rear bumpers. This business is a place for all to avoid. If there was a zero rating that's what I would rate this.

5 stars for "Pat's Auto Repair"! I have been going to this garage for 7 or 8 years now and have…read morealways been very satisfied. Tim is an excellent mechanic, a very nice person, and always so helpful-even though he is very busy. Donna, Tim's mom and office manager, is also so friendly and welcoming. 2 of my adult children have switched to Pat's and drive out here from Augusta!I always highly recommend Pat's! Thanks Tm and Donna for taking such great care of your customers!

Very reasonable prices. Very nice staff. Mechanics know what they're doing. Highly recommend.read more

From the owner: Lance's Auto and Truck Repair - Automotive Repair, Lube Oil Filters other basic automotive repairread more

I had a very good experience with the manager of customer service at A&W Auto in Richmond ME…read moreyesterday. I needed to get my son's Suburu Forester fixed and asked that he try to keep the price down. My son just had his third child in less than 4 years and money is/was tight. Nick, the manager, went out of his way to help by deferring several tasks that weren't urgently required and just doing what was necessary for the sticker. I trust Nick and the knowledgeable mechanics at A&W and I will continue taking all three of my family's Suburu Foresters to him because of the quality of the service he provides. John R. Brunswick ME

I live about 30 minutes away in Brunswick and I'm happy to drive to Richmond to a place I can…read moretrust. They are reliable and competent and their prices are reasonable. This is a group of honest mechanics which will give the best service. I've brought my Subaru here many times and have never been disappointed.

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!