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BJ's Wholesale Club

2.6 (190 reviews)
Closed • 8:00 am - 10:00 pm

BJ'S WHOLESALE CLUB · YELP ASSISTANT

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Ken P.

So I should preface this by saying that I am NOT actually a member of the BJ's Wholesale Club but I am regularly asked by friends who are if I can take a ride with them to help with their own shopping needs as an extra pair of capable hands. The location is close to the area formerly used by the long-shuttered Ceasar's Bay Bazaar (there's now a Target, Kohls and Best Buy in the vicinity). So its rather convenient to ride to and they have a sizable lot to use. Don't waste time tooling around the ground level and instead go up to the next as my friends always find space up there. There are elevators to use when returning with your goods. Overall this is a very spacious establishment with a little bit of everything but as expected in a bulk size. Sometimes I ask the friends I've joined to portion out what they've purchased and I'd reimburse them. I live alone and don't need 20 bars of soap or a gallon of dishwashing liquid etc. There are all sorts of foods to browse through and yes they even have some electronics on sale so who knows if you will find a bargain of some kind when you are walking up and down the aisles. Now I should advise that you have your mobile fully charged in the event that you lose your party. Its fairly easy to get separated here and you might need to do some texting or calling to rendezvous. There is a self checkout area and a number of cashiers and everyone seemed friendly so shoppers should make sure that they are returning this in kind. I guess the only thing I'd suggest is more than one checker at the exit. Sometimes I've been on a longer line since people want to talk to them and that wears thin on the patience. Show your receipt and move along please :) Overall, I would likely join this club if there was a need for it but at this point in my life there just isn't.

Rang up for a higher price on 10/05/24, 'supervisor' Kinsang gave me a very hard time to get the advertised price.
Georgina B.

Prices for items purchased on 10/05/24 rang up for a higher price than marked. Supervisor' Kinsang gave me a very hard time to get the advertised price. Despite seeing my pictures with the advertised prices, he had employees go check the prices twice and then bring the signs to him. When shopping, please check the prices at register and compare with advertised price. Not first time this has happened to me. I just took the time to get it corrected this time.

Renee I.

Highly recommend going when they open because there is only one two way street in and out. Parking is a pain if you come during peak hours and due to the street, all it takes is someone to double park and we're all waiting to squeak by, don't be that guy. It's similar to Costco in offering bulk items. When you check out, there is one line. Workers will tell you but people will still try to cut and play dumb, again don't be like that.

Get your greens! Kale, green beans, baby spinach!
Karen Y.

I never wrote a review for BJ's... probably because it's more self service than anything; unless we are reviewing their selections of product, I guess. HOWEVER, I feel now is the right time to do so. During this insane COVID-19 crisis, I have to say... BJ's is freaking awesome compared to their competitor (C*stco)... it's just more reliable, cleaner, and not as horrendous of a shopping experience than C*stco. I know at the beginning of the hoarding... (stupid media drove them peeps insane!) it was bad all around, Wholefood, Traders, C*stco, Bj's, Target... everywhere!!! Now, I feel like there's a sense of calm so all the supply chains are doing their best to meet demands. Kudos to the management and double clap for the employees for keeping us customers stocked! It's been life changing for us in terms of food, our relationship to supplies and how we best plan out our meals. A heartfelt THANK YOU!

Carrie C.

I always avoid the weekends but even so, Bj's lines can get crazy at any given time. I try my best to find the right off hours for a visit. Often I think about the differences between Bj's club and Costco club. Bj's location is more convenient for me. They don't have as much variety and exclusive items like Costco. I do feel that Bj's has better quality for the most part. BJ's has more of the basic essentials whereas Costco has more fun products to discover. Bj's has better membership deals.The club itself has spacious aisles, clean, and neat. They have clean/healthy eating options for many of their products. You'll find your vegan, gluten free, organic, etc. needs. I just wish they sold more ethnic items here. Their parking lot is designed so poorly, unsafe and not practical to circle for parking. Specifically the ground level. People also park illegally making it difficult for cars to navigate in and out. Please be safe! They either have none or lots of broken shopping carts. Their website is easy to navigate but their coupons are not automatic, you have to clip it to add it to your membership which makes it easy to miss out on a good deal. Their online prices matches their store prices but they have very little free shipping offers. They have free in store and curbside pick up. You don't need to be a member to shop at the liquor store next door but the shop has the smallest selection and not enough variety to enhance my Bj's trip. The park area, Brooklyn Bay Center surrounding the club is a nice relaxing, chill spot, super clean for a little R&R, fresh air, nice walk, catch a sunrise/sunset.

Sherry W.

BJ's in general have what you need in bulk. BJ's during Covid-19 doesn't have everything you need but most things! Take what you can get. Expect long lines to enter the store and at the register to pay. It had gotten better in the late-summer to now (but those early Covid-19 days March-June was terrible). They do a good job enforcing capacity & social distance with the stickers on the floors-- however, there is always the few who doesn't follow. They always have cleaning station in front once you pass the staff at the entrance so you can sanitized the shopping cart with the wipes or the spray. Clorex & Lysol wipes are sold out. Bounty for awhile was sold out but a few were lucky to get them (especially if you order online early morning for curbside pickup before it was completely sold out). Sometimes toilet papers are also out and you will have to return to check when they are replenished. There are generic brand cleanser and some Lysol sprays available. There is a big supply of disposable masks. For a while, the gloves were all one size (S/M) and then was gone as well. You just have to constantly check and see what they have. Certain food items (perishables) are also out sometimes. Certain products have limits (limit 1 or 2 per card member). Certain items are re-arranged around the store so you would have to walk around everywhere to find the items as they are not in the proper aisles. In general, they are pretty good with supplies for the public and trying their best to keep up with all the demands. Everyone wear masks, social distance and is polite. Sometimes, shopping carts are very hard to find-- where did they all go? There was a few times we just went in without a cart and grab a box (luckily we only got a few items). It is normal to see people follow families to their cars to get the shopping cart (they ask of course). Saturday, 11/7, we came here for only one purpose. We came to get my mother-in-law a new TV. Samsung 55" TV that has a 3year warranty. The warranty is through the company; after we waited on line at customer service, they said we have to do it online through Samsung. The TV is a birthday gift for her as her old tv was old and worn out.

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Poor customer service. Employees don't pick up the phone unless its to hang up on you. Why have a phone number at all ?

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Vita in optical in Albany NY is wonderful! Caring, knowledgeable and professional on every level.

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Ask the Community - BJ's Wholesale Club

Are their any cabs available there?

Unfortunately not, but you can probably call one to come pick you up there.

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Review Highlights - BJ's Wholesale Club

“So its rather convenient to ride to and they have a sizable lot to use.”

Mentioned in 7 reviews

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The visible refund policy at the cash register. The return policy on the plants is not displayed.

The Bad Wife - The actual view of the plant's return policy. It is not visible and should actually be displayed at the cash register, by law.

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BJ's Wholesale Club - wholesale_stores - Updated November 2026

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