This was the very worst experience I have had with a doctor. I was referred to his office by my eye…read moredoctor. Once there I was told I had a detached retina and I needed surgery done that day or the next morning. He accused me of ignoring my eye health and scared me into thinking it could get worse by the minute. I am a schoolteacher and had only taken the morning off for the appointment and had to go back to work. My husband was also out of town, and I had no one else to drive me to surgery or help with my kids. When I told him I needed to talk to my husband and call to schedule, he had me sign a refusal of treatment paper. Once I tried calling back to schedule, it was very hard to get a return call. I had a scheduling person call while I was teaching and tell me I had to be at the hospital for pre-surgery appointment that same afternoon. Teaching school does not work like that. She also was scheduling me for surgery at a hospital not on my insurance. When they did call back it was with misinformation and not helpful with securing a date. I finally scheduled one, but I was scared it was getting worse and went to the ER because my eyesight felt like it was lessening. When the ER doctor contacted Dr Membreno's office, he said I was not his patient- he had terminated my care. What??? So unprofessional. The ER Dr. referred me to another retina specialist and said though I need surgery, it wasn't an emergency situation where it had to be done that day or week. I did have successful surgery with a different practice.

This is my second review just because I'm a firm believer in giving reviews when treated good at…read morecompanies. Kind staff, Membreno was such great help. Very patient and understanding. Explained every procedure to the T. I feel safe and welcomed at this facility. I was referred and a new patient. They follow safety measures, clean, on time, didn't wait a minute. 10/10 would recommend!

The staff that work in this office are remarkable. They tried to accommodate every situation that's…read morepossible to accommodate without doing the impossible. Friendly, courteous, prompt, professional, and compassionate. Answer all my questions answered all my concerns and assisted in resources for supplemental issues that I was experiencing I went there for two cataract removals, and the miracle of sight was restored to me, and I prayed to the Gods for professionalism, the intelligence and the hands of this particular doctor I submitted myself to be operated on by her abilities and life training and exciting to be grateful to. I found this, and I found them as a word-of-mouth from a family member. I'm grateful to be guided to this particular doctor and have a wonderful staff.

Well, this is embarrassing…read more Should I tell? Of course. So, after the Color Run, I had trouble taking out my contact lens. I have worn contacts for at least 7 years with only one minor mishap. This is the second, more ridiculous and expensive mishap. I had a big glob in my eye, and I'm sure the color powder had something to do with it. I wanted someone good to look at it. I found this place on my insurance website. Having no clue as to whom to choose, I decided to pick a doctor that appeared to have an East Indian name. Dr. Saira Choudhri. Perfect. The office was kind of hard to find, but I did after some driving around. It's across from the Loop behind the Vitamin Shoppe in a professional office park. I just felt like everyone in the waiting room was old. I was the only young person. The feel was clinical, and rather impersonal. It needs warmth. Not a discount, just an observation. Dr. Saira Choudhri is more qualified than necessary. More beautiful than necessary. So, here I am, with blue still coming out of my nose from color run, and now yellow coming out of eyes, with a gorgeous, overqualified eye doctor taking out my daily contact lens with no effort at all that I had been trying to get out for the past 3 days. And she tells me I have allergies in that eye, gives me my drops, and I am on my way. And I am suppose to see her again in 6 months. I felt as if I was dealing with competent people here who really know their stuff. It's a professional and clean environment, and would definitely recommend. I just don't think you'll go there to make BFF. See, told you it was ridiculous.

One star is way too much, this company doesn't even deserve a star at all. Back in the late 80's…read moreand early 90's this place was a sold institution that actually cared. Today they are the opposite and just suck. From making you wait 3+ hours for your 9am appointment is just disrespectful, let alone unethical. Then they make appointment only to bill your insurance and take a copayment only to tell you they don't have your contacts for the appointment. I have lost all faith in this company and advise anyone to please go seek help to a quality institution that actually cares.

The optometrist and ophto are nice…read more But the receptionist and all of the front staff are rude, unprofessional and unempathetic. If there's a problem, they do not try to get to the bottom if the issue so that it's prevented at the next visit - it'll just happen again and they're just wave it away like it's all your fault.

My dad had cataract surgery here about a month ago and regained 20/20 vision. Because of the care…read morehe received, I'm now bringing my mom here for the same procedure. We're always greeted with warm smiles, and wait times have been reasonable. We've had consistently positive experiences and feel confident returning.

Is it creepy that I consider my husband's ophthalmologist as a friend? I really like Dr Margaret…read morePoulos. First of all the lady knows her profession inside and out, but she treats you with kindness and respect. Everything I want in a friend. We have gone to Dr Poulos off an on as my husband's cataracts got worse and he recently had surgery to replace his eye lens. Dr Poulos consulted with us. She took the time to present the facts, help us decide and explain what would happen. Her staff is also efficient and caring. They work together like a team and the educate and prepare you for your procedure. They present you with a little kit and a folder with the exact instructions easily mapped out. Overall the kindness and caring I see in Dr Poulos is also reflected in her staff. They use the latest equipment to measure and gather the information for the procedure. They give you instructions written and verbal and call you before the appointment to make sure you understand exactly what to do. Our contact for surgery scheduling made it convenient and she was very nice as she worked to get both eyes completed before the holidays. The drops that you must buy for cataract surgery can be costly. Dr Poulos works with a pharmacy that delivers but more importantly they offer a really good discount. A co-worker went to a different doctor and paid $100 for each of 3 small bottles and my average for similar 3 bottles was $65 each. A significant savings and one I would not have known about except Dr Poulous negotiates to provide their patients an easy way to get the medication at a significant savings. The staff is really good about keeping the appointments on schedule with little to no waiting so they get you in and out. We saw another doctor before selecting Dr Poulos. They had us waiting for so long (in the waiting room and in the exam room) and when we did see the doctor we got a hard sell to upgrade out of pocket. I am so glad I checked with my friend on who she had used for her cataract procedure and was happy to get the referral to Dr. Margaret Poulos.

I had a great experience at this location. The staff there were very nice and the doctor was very…read moreinformative. I was able to get the questions that I needed answered and also follow up visits created. I definitely can't wait to head back to this location. The parking spots were adequate but a bit tight and when I walked in, I was a bit confused ended up, going to the second floor and not realizing that the entry led to another entry and that's where I saw the waiting room. When I began to fill out the forms, the second form literally said that they may be a wait time or visit time up to three hours so to be patient, which I Actually appreciate it. Again the medical staff were amazing. And the doctor was awesome.

While waiting the Stuff is extremely loud and disturbing with personal loud conversations…read moreespecially for sick patients or people waiting for surgery. Some of the employees are very helpful. I did not care for the condition of restrooms, Very awkward and old appearance. Dr Cartwright has a lot of kindness and great demeano.

Came here because this provider was on my insurance. Appointment as right at 2pm. I was on time…read more Came in and the room was pretty crowded. Waited in the lobby for 40 minutes before the receptionist even said they were running behind for appointments. One of the receptionists is an older lady and she has the dullest personality. Finally brought back for work up almost a hour after appointment time. Received a work up but still waited for the doc another 15 mins. First appointment n last appointment at this place.

I can't believe how unprofessional these people are. So disorganized, the doctors are rude,…read morecomplete mess. Move on, do not use them.

Dr. Gokul Kumar really cares so much. Same goes with Mrs. Sara outstanding person. Really sincere,…read moreHonest and ethical

From the owner: Since opening our practice in 1979, Central Florida Retina has been devoted to diagnosing and…read moretreating diseases of the retina, macula, and vitreous. Our highly trained board-certified ophthalmologists specialize in diabetic retinopathy, macular degeneration, vascular occlusive diseases, and more.

So far. First appointment took three months to get it. Very busy there …read more A condition that required treatment was diagnosed. Meds prescribed, Hope it all turns out ok,

Waiting for two hours now, And I still haven't seen the doctor. so far the ones that does the test…read moreor pictures of eyes are very nice. there is only one bathroom for women and for men. So you have to wait until one is finished.. after 2 1/2 hours. We finally got to see the Doctor. You can see some of the reviews are bad but maybe I got the Doctor in a quick good mood and he wasn't too bad. Looking at the bright light during the exam, he keeps asking me to look straight ahead. Which is impossible because the bright light was so uncomfortable. I don't know if I can recommend because, I saw the reviews on the other eye docs, out of 4, only one has a good review. So, you be the judge.

If you are looking for the best eye doctor I have ever encountered look no further. Before I met…read moreDr. Mehul Patel I was very unsure about getting eye surgery. Once I met him I no longer felt like a number or a means to an end. I decided to move forward with the surgery and could have not been more reassured prior to the procedures or happier with the results after. The care he took was short of unheard of, down to the drop schedule he provided me. He is surely one of the best. I asked if I could be the president of his fan club but I'm sure there are others vying for the same spot. Thank you for your time, kindness and expertise. You are very special and I hope your students learn everything for you.

The best ophthalmologist by far in Orlando. I have never experienced the type of service from any…read moreDr as I did with Dr. Mehul Patel. I had my cataracts surgery in both eyes and I will say it has been the best investment I have done overall. Going from 2.5 prescription for reading and also needing glasses to see far away, now I can see 20/20. Best experience ever, always receiving the best care from Dr. Patel. He personally called me to see how I was doing before and after the surgery of each eye. He was always willing to answer every question. When I went for surgery I was sure of what I wanted and what to expect. The results were outstanding and far better than I expected. The staff was awesome! A+++