Excellent practice! Friendly knowledgible staff…read moreThorough exam with DrVarr I have been with this office for 2 decades .

I am a long-time patient of Dr. Varr. He is a thoughtful, caring, and knowledgeable doctor. In…read moreFebruary of 2025 I underwent cataract surgery for the first time. He was wonderful and guided me all the way through the surgery. The surgery went very well. Before I knew it was over. The office is organized, clean and his staff is helpful and competent. Judy J

He is amazing and so good. Best eye doctor around. I went to him just for advice on where to go…read more The office was closed i walk in with pink eye and a sty. I said I know your closed. But can you guide me. And the very tall man came out and said. If you want to wait I will take care of you. I said no. You are closed. He insisted on it. So I stayed. And still going to him. And my whole family is too now.

The best eye doctor there is. He is the best in RI thoughtful and caring and explains everything…read more A pleasure to go and see him and the office staff is professional and efficient. Overall great experience.

Was referred out just for an annual exam and I'm so happy that we came here. I absolutely love this…read moreplace. Amazing customer service amazing Doctor Who saw my eyes and I actually had something in my eye. She was able to get it out with no pain. I'm happy I still don't need glasses, but I look forward to next year when I have my annual eye exam.

used to be in and out after a full eye exam. now you have to pay seperate for refraction test (if…read moreyou need glasses). poor communication and wait time was ridiculous. been going there for years, never had such a poor experience before, was on and out. guess next year I will be going elsewher.

I had a very pleasant appointment. Staff was professional and attentive. Great glasses selection…read more Detailed eye Dr. Definitely recommend. oh GREAT PRICES

Very thorough eye exam. Clean facility and kind / courteous staff. They made the whole experience…read morepleasant even knowing I just wanted the exam. Optometrist seemed very knowledgeable and took time to explain and answer my questions.

Just a few things to note, so buyer beware:…read more -I went in for a routine, annual eye exam, which is 100% covered by my healthcare insurance. However, this was billed as a "diagnostic" exam since the provider "found" dry-eye syndrome, something I never complained of or has trouble with. Result: $30 co-pay -A prescription for glasses or contact: An additional $60 -A "contact lens fitting assessment" (considered to be 'cosmetic') even though this has not changed in year. Result $70 Total Bill for an routine eye exam: $160 Be VERY skeptical of this place. I understand the contact lens fitting charge, as I have paid for that in the past, but the other two (2) charges are pure 'junk fees'. Needless to say, I will not be going back to this place.

They had me on hold so long one time, that I actually got an appointment set up as a new patient…read morewith another practice and was STILL on hold by the time I was finished doing that. Good luck getting a hold of anybody or your medical records. The actual physicians are excellent, but the practice is horrendously-run. The waiting room is always filled, parking is a nightmare, the receptionists are incredibly rude, and the entire experience is more like you're cattle, or just a number. I couldn't fathom going back after the breath of fresh air that is my current eye doctor. Oh, and since I couldn't cancel my appointment because I switched providers and wasn't able to let them know (ya know, because they don't answer the phones), suddenly they're calling and emailing. No thanks.

The two stars are strictly due to the kind and competent support staff. Otherwise it would have…read morebeen one star. The actual optometrist swept into the exam room and proceeded to hustle me through the exam as quickly as possible. He even went so far as to prompt me with the "correct" answer if I took longer than 15 seconds to tell him better or worse. When we were finished he gave me a hard sell for bifocals even though I told him twice I didn't really want them. You can exchange them if you don't like them he says. So I got the bifocals, hated them, returned them for exchange and then realized that I just paid the bifocal price for a single use pair of glasses. The topping on the cake is that the driving glasses leave halos around objects and the reading glasses aren't even as good as my Walmart specials. Both prescriptions are useless. Never again will I go back to this guy.

The staff and physicians are amazing!! I showed up as a new patient with an emergency and they got…read moreme right in!! I am so thankful for their care and compassion!

Very pleased with my first visit, felt very comfortable with Dr.Waterman, very pleasant, easy to…read moretalk to. Very pleasant receptionist.very welcoming office.

Dr. Waterman has been my family's eye doctor since we moved to RI in the 1990's. He is not only…read moreextremely knowledgeable and thorough, but kind as well. He was always incredibly gentle and patient with our kids when they were little, and treated my ailing elderly father with the utmost dignity. His office staff are also very sweet and always helpful.

2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.

When I went to get my new lenses they SNAPPED my daughters glasses. She was very upset and was told…read moreto glue them at home while we wait for the new pair. She had to go to school without being able to see! It took them over a week to get her new glasses.

I have been a patient for years. I purchased my eye glasses from Calenda because they told me if…read moreI ever had a problem with my glasses to come in anytime, I walked in to an empty office and the person I dealt with is no longer there. Her replacement is out sick and would probably be out all week. They told me to take my broken glasses and call back in a week. I ask if they could please take my name and number and the glasses and call me when someone is able to look ay them. I explained that this would at the very least save me the trip in. Absolutely not and they sent me on my way. If you don't want to see then this is the place for you.