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Coventry, RI

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7 years ago

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Rhode Island Eye Institute - Still haven't gotten a call back on that appointment. How absurd for a doctors office.

Rhode Island Eye Institute

1.7(111 reviews)
14.1 mi

Just a few things to note, so buyer beware:…read more -I went in for a routine, annual eye exam, which is 100% covered by my healthcare insurance. However, this was billed as a "diagnostic" exam since the provider "found" dry-eye syndrome, something I never complained of or has trouble with. Result: $30 co-pay -A prescription for glasses or contact: An additional $60 -A "contact lens fitting assessment" (considered to be 'cosmetic') even though this has not changed in year. Result $70 Total Bill for an routine eye exam: $160 Be VERY skeptical of this place. I understand the contact lens fitting charge, as I have paid for that in the past, but the other two (2) charges are pure 'junk fees'. Needless to say, I will not be going back to this place.

They had me on hold so long one time, that I actually got an appointment set up as a new patient…read morewith another practice and was STILL on hold by the time I was finished doing that. Good luck getting a hold of anybody or your medical records. The actual physicians are excellent, but the practice is horrendously-run. The waiting room is always filled, parking is a nightmare, the receptionists are incredibly rude, and the entire experience is more like you're cattle, or just a number. I couldn't fathom going back after the breath of fresh air that is my current eye doctor. Oh, and since I couldn't cancel my appointment because I switched providers and wasn't able to let them know (ya know, because they don't answer the phones), suddenly they're calling and emailing. No thanks.

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Rhode Island Eye Institute - Optical Department in South Kingstown

Optical Department in South Kingstown

Rhode Island Eye Institute - Pranjal Thakuria, M.D.

Pranjal Thakuria, M.D.

Rhode Island Eye Institute - Optical Staff in Providence

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Optical Staff in Providence

Koch Eye Associates

Koch Eye Associates

2.0(53 reviews)
5.8 mi
•$$

This is a good location for eye care. They have a caring staff that is always smiling. I ended…read moreup being referred to this location because of a specialist they have come in periodically. They have very modern eye testing/mapping equipment and are known for their glaucoma care. They provide call-ahead reminders to ensure you remember your appointments which is very helpful for me. I have had a few times where I showed up and the wait was VERY long but that was due to storm related cancellations. I have also shown up and been in/out in 30 mins. Give them a try, especially if you need specialized eye care

I walked into my 2nd appointment with the current book that I am reading, hoping that the entire…read moreappointment wouldn't take three hours like it did last time. I immediately.noticed a sign that stated the doctor was running one hour behind. After speaking with several people in the waiting room and then overhearing the rest of the people in the waiting room, my suspicions were confirmed. Attempted to address with the staff who stated that the doctor is in charge of setting her appointments. There is no respect for patients' time! While the services are satisfactory considered specialized, I do not expect to walkinto an appointment and be hit with knowledge that I will be waiting at least one hour before my case is even considered. No other medical professional that I see isthis disrespectful of my and other patients time. This is not an airport, please don 't overbook!!

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Koch Eye Associates
Koch Eye Associates
Koch Eye Associates - My daughter's broken glasses.

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My daughter's broken glasses.

BJ's Optical - opticians - Updated November 2026

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