I needed the oil changed on my new truck. I was able to make my appointment online and pick the…read moretime that worked best for me. I showed up 5 minutes before my appointment. They took my truck right in, they didn't try to upsale me on anything which I appreciate. There was plenty of seating inside to wait. You are able to keep track of the service being performed on 2 large monitors, so there's no guessing. Jose was very helpful. I will definitely be back.

Convenient service through my Ford extended warranty package. Rather than having to go to the…read moredealer downtown, the Quick Lane Tire & Auto Center at the Auto Mall takes care of my maintenance needs quickly. The lobby is open space with plenty of comfortable seating to accommodate customers. The status of your job is displayed on the monitors just above the service advisor desks so you know exactly how long of a wait you'll have. Unlike some of the other dealerships in town, the lobby is full of windows that look out into the service area so you can see the mechanics working on your vehicle. The advisors here are straightforward and knowledgeable. As the previous review mentioned, I've never been up sold to perform other maintenance needs.

My mom got her oil changed and everyone treated her so well that she will definitely be back. Kevin…read morewas very thorough, kind, and made her feel very comfortable.

If all they did was change the oil I would have given more stars. However…read more.. When one tech says there is water in the break fluid (and I just changed it) and that the coolant was low; both needing to be fixed for a cost one has to wonder. When the tech who cashes me out tells me that my break fluid looks great and the coolant level is good, well, there is only one question to answer... which employee was lying to me? Additionally the oil change comes with a free vacuuming of the inside... sigh look at the photos. Boy did I get my moneys worth!

This shop is easy to get to and provides quick oil change service. Because of that, you typically…read moresee lines of cars waiting especially during peak hours, afternoons mostly. The website states they open at 8:00 am daily but tech said they actually open 6:00 am. This is good for those people who have time to get it done in the mornings before work. I was in and out of there in 20 minutes. They do show you other services on the screen to have done which is just a part of the tech's job to upsell customers on additional services. As a repeat customer, they do send coupons regularly in your email. Mine expired as of 12/27/25 but the tech pointed me to some coupons available online. I was able to get $15 off my synthetic oil service today.

I will be honest that my 5 stars come primarily from comparing my Valvoline experience to having an…read moreoil change done at my dealership. Uggh! I would have to make an appointment and drive to the furthest corner of Bakersfield. It typically was not a quick task. Getting your oil changed is a necessity but when it turns into a daunting chore, I just want to give up. The Valvoline on White Lane is the most convenient to me and the hours are a bit longer than other locations. All pluses. Another thing I like about Valvoline is that there are other locations, so if my errands take me other places I can drop in where it is convenient that day. Brilliant! You just show up and wait your turn. Sometimes there is a bit of a wait, but you wait in your car. I catch up on emails. There are always things to catch up on. When it's your turn, you have all the attention and they take care of a lot of things you may have deferred. They will check your light and filters. The last time I went, they changed the windshield wipers. I can do that myself but it was awesome to have it done for me. They are friendly, professional and attentive. There is typically a coupon on the company's website. That is something you can search for when you are waiting. It is a percentage off or $10-$15 off depending on the service or type of oil. It always comes out to be a reasonable cost and don't forget to factor in your time. It's worth the price to be able to have a convenient and quick experience.

This was my third visit to Galvan over the years. I've gotten tires for my horse trailer twice…read morebesides having the bearings packed on the horse trailer. I went in on a Monday. They didn't have my size, but said they would order them and they would call me the next day. They asked me again, "Do you want us to order them?" "Yes," I said. "Will they have a 2026 manufacturing date?" I asked. "Oh, sure," they said. I got an estimate for the wheel packing too. When I didn't get the call, I checked in on Wednesday afternoon and the tires were in. I pulled in before 9am on Thursday. The bays were empty. I backed in a spot and asked if I could unhook. "Whoa!, How long?" One man asked. "How about noon?" My order was for $880. I don't know if they thought I was going to sit around for 2 hours waiting for my trailer to be repaired. There waiting area is not that comfortable. This is a local place, which is why I began shopping here. But, it's also a place where everyone calls you "boss" or "chief" (I got both) and there's something about that I find irritating. It's difficult to say about the value, as prices everywhere are going up. The price for the bearing pack had risen 30% over the last time I had it done. The tires installed had a date of "1225", so that promised was not kept. It's a local place, and I don't enjoy writing less-than-favorable reviews, but I'll be looking for another shop to work on my trailer.

Well.... We keep going back because these guys are the best!!! Stopped by for an estimate on some…read morebig pricey tires we needed for the truck.... they found the best prices for the ones we needed!! They ordered them and had them the next morning. We went in and within 40 minutes we were done! Great service, guarantees and left, as we have in the past, with confidence! Our go-to for tires both for our vehicles and farm equipment!

This place is a joke DO NOT TAKE YOUR CAR HERE. A representative messaged me about getting a…read moreproblem resolved and then ghosted me. Completely unprofessional and terrible service.

They're so kind and honest. I really appreciate how helpful and patient they were with my elderly…read moredad :)

10/10 service, geddy got me in and out super quick…read more Will definitely return to this location very soon

Great customer service and thorough inspection. They did a car inspection to see what was wrong…read more They are affordable, clean, and fast. Thank you!

Edited just now Big Props to ANGEL!!…read more He convinced me to buy the Oil Change card because I just used my last one. Management, this guy is a class act and represents your company very well! 5 STARS !!

The guys at the oil change are great and honest!! I come all the way from out of town because they…read morehave great prices and then I get my car washed after and Corall helped me out with that and she is so nice and makes my car look great!! Will come back all the time :)

Nice, friendly, professional people , let me know other issues I needed to take care of on my…read morevehicle.

45 minutes after I checked in for my appointment my 3 year old and I were still looking at my car…read morein the parking lot untouched. So I left. Waste of my time.

hit the turcon ave shop. best and most recommended transmission builder jose. awesome manager nick…read morebeaver they service and the attention he tells you about your vehicle is awesome let's you know

Brandin will stand behind his work and that is very important in tough times and situations. Much…read moreappreciated.