I've been using bITvision for all my IT services and computer repairs for my small business and for my family for many years. Tony and Joel and friendly, helpful, professional and kind. Fair prices, and they make it so easy to keep my business running! read more

Professional timely and courteous. Fair value for service rendered as well! Shohei Ohtani just struck out in World Series 1st batter read more

They are the nicest guys, get right to work on your computer. Prices are fair. I have the highest regard for bITvision, easily the best computer repair place I have ever been. Max and Tony have such a great vibe, and do such great work. read more

I was visiting my parents and some friends in Ojai when my computer screen just fizzled out. I knew the hard drive was intact still, but needed to test to see whether I could use my computer with an external monitor. The staff at BitVision were great-- after listening to me rant about other tech support issues, and generally allowing me to be cathartic, they allowed me to plug in my laptop to test the monitor. It worked and I was able to transfer my files while they went about their business. They even surveyed it a bit and related that indeed, I would need to send my computer back. The hospitality and care was life-saver for a meeting I had later in the day. read more

THESE GUYS ARE ANGELS. Helped me big time two times when I had some very weird technological glitches. Personable, kind and fast working. 10/10 will be back. read more

Magic happens here! I give BitVision the whole galaxy of stars, thank you! Z

I'm always very relieved when I find people in business who I can feel confident are completely knowledgeable and trustworthy. They knew exactly what was going on with my lap top and told me honestly what could be done and what wasn't worth doing for money it would cost to fix it. Thank, thank you for guiding me in the right direction. read more

I am not sure what I would do without this place! They are fast efficient and do the best job for the best price they can do. Tony is AWESOME and has an amazing staff. I am so appreciative of having this place right here in Ojai.....People you can totally trust with whatever your computer or technical issues are. I really appreciate that I can call you ahead of time and tell you what is happening and you can give me helpful info, and have it back to me promptly. My computer is running great now! What a relief! THANK YOU SO SO MUCH!!! YOU ARE THE BEST! read more

Great customer support and service here. I have been struggling with my computer ( Macbook pro) for a long time and not being a real " pro" with computers assumed it was me, that was so slow and laborious. Joel looked at my computer and assured me it was a BIG mess and needed a clean up and sort out - way more than I would have assumed, the service was great, I am now set up in a much more simple manner and finally able to get more done fast, even if I am " not a pro". Obviously, they are! read more

These guys are terrific. I was in town for a few days to get some writing done and arrived without my mac cord. They loaned me one FOR FREE and offered to update some programs on my computer. Please use these guys if you need computer help in Ojai, they are the real deal. read more

I was desperate to have a key replaced on my work MacBook Pro. The broken button was slowing me down more than I would have imagined possible. bITvision took me in right away and fixed my computer quickly while I waited onsite. They were professional and friendly. read more

Never before have I found EVERYONE I interact with to support my computing needs so highly skilled, efficient, friendly, quick and cost effective to deal with! They are truly the wizards of keeping me able to run my businesses with all the travel I do without downtime. Who knew when I moved to Ojai last December I would find the brilliant people I have looked forever to find -- in this small paradise place. So grateful, thank you. read more

BitVision and Joel Berkowitz came through in the clutch for me and I am deeply grateful. My iMac was almost completely out of disk space and I was on the brink of disaster without realizing it. Things were malfunctioning at an ever increasing rate and I was beginning to panic. I called and talked to Tony at 8:30a on Friday morning and Joel was at my house by 11:20am before the long Memorial Day weekend began. Even though Joel already had a packed day before leaving on vacation for a month on Sunday, they made time for me on extremely short notice and Joel wound up spending 2 hours turning my computer situation around. The amount of relief I felt within 5 minutes of Joel's arrival is hard to quantify. He so clearly knew what he was doing and was able to explain things in a way that even someone technically challenged like myself could understand. My computer is up and running again and I am now able to write reviews like this on Yelp because Joel cleaned up my hard drive before it crashed. I have already scheduled a follow up consult with Joel for the end of June when he returns from his trip so we can go even further into the darkness that is my computer and bring some more light to it. I would not hesitate to call Tony and Joel with any of your computer needs. My only regret is that I did not contact them sooner! read more

Tony, Joel and all the guys at bITvision have been supporting my development team and my clients for many years. They are my go-to guys whenever we need equipment, networking, IT support, and email configuration. I highly recommend them, and best of all they are close by in Ojai. read more

Extremely poor communication regarding options and costs. Instead of calling me with harddrive replacement options and costs, they just put in the cheapest thing without telling me. Additionally, they added a whole bunch of 3rd party software that I did not want or ask for, and did not put in any of my software and backup from an external harddrive that I gave them for that purpose. Although they did not charge me because they should have called first to see what I wanted, there was a lot of excuses and attempts to talk themselves out of this mistake which I did not appreciate. In the past two other times I used them they did not give me hardware options that could have saved me money (which they told me about only after the fact!) and once did consulting without telling me the charge so I assumed it was free advice but instead afterwards (again) am told I owe $100plus! They should be more up front about their fees and give their customers cost information so that you can make an informed decision about what you want - that is common business practice! Beware... read more