In July 2025, I began working with Kamren Nielsen at Big Red Jelly regarding digital marketing for…read moremy company, DOA Pest Service. Kamren assured me that their team handled SEO and Pay-Per-Click (PPC) campaigns successfully in-house. I was initially hesitant to sign a contract because of prior negative experiences with agencies that failed to perform and then charged cancellation fees. Kamren repeatedly assured me that if I wasn't satisfied, the company owners would have "no problem letting me out of the contract with no financial penalty." Although this was not in writing, he emphasized it multiple times. Timeline and Issues * August 2025: I signed up for services at $1,995/month, with the clear understanding that we would have weekly meetings to review PPC and SEO progress. * I was assigned Cassandra as my point of contact. She was polite but unable to answer specific questions regarding our PPC campaigns or SEO strategy. * Despite repeated discussions, the team focused on producing minor marketing materials (e.g., a trifold brochure) instead of implementing or reporting on the SEO and PPC campaigns that were the main reason I engaged Big Red Jelly. When I raised these concerns, Kamren told me that my goals could not be achieved at the current rate and insisted that I double my monthly payment to $3,995/month. He stated this would provide direct access to Spencer, the PPC specialist, and include weekly meetings and full SEO implementation. I reluctantly agreed to the increase based on those assurances. The first week showed minor improvement -- I met with Spencer once via Zoom and felt optimistic. However, the following weeks returned to the same pattern of missed meetings and vague updates. When I requested an SEO report, I was promised one by September 27. After more than five weeks with the company, I finally received a document that: * Contained outdated data (May-June) * Included irrelevant information about Big Red Jelly's own SEO, not DOA Pest Service * Lacked keyword research, ranking reports, or any measurable metrics By late September, our cost per lead had reached $486, far exceeding acceptable performance levels. Spencer repeatedly canceled meetings, and there was no progress on either SEO or PPC deliverables. Cancellation and Unauthorized Charge At that point, I informed Kamren that I wanted to cancel our agreement and move on. Shortly after, I received notice of an unauthorized $3,995 charge from Big Red Jelly labeled as an "offboarding fee." This charge directly contradicts the multiple verbal assurances from Kamren that I would be allowed to cancel at any time without penalty if unsatisfied. Summary Big Red Jelly misrepresented its services, failed to deliver on agreed-upon work, and charged an unauthorized fee upon cancellation. Their actions have cost my small business both time and money -- resources that are critical for a growing company.

Great team and really knowledgeable in website design. They have lots of recommendations for tools…read morefor small business to make it easier to manage a business.

I have been a customer of LS for about a year. They have preformed above my expectations every…read moretime. The fees are appropriate because the value is there. EVERYONE I deal with at LS from top down has been wonderful to work with. Most important of all I know they have help my business. Doug Shepherd Owner Broker Shepherd Realty Group

We use lemonade stand for our business in marketing and they have done an amazing job!! Every…read moreperson working there has the most amazing attitude!!! Thanks guys from the All Star Team. Patrick

Bloom CU - Website Design promises a lot and delivers on nothing. They are positioned to be a…read moreCredit Union specific web designer but know NOTHING about credit unions. They claim that the website is easily customizable but they nickel and dime you for any edit and any edits you can make on your own aren't easily viewable. They purposefully create a template that only their team can edit and has access to edit in order to get more money from you. Plus, if you get a support contract non of the support is actually included, its all "out-of-scope". Don't even get me started on their service, they use a ticket system and close tickets even when THEY are the ones needing to supply more info. They won't even give us an annual review to go over whats going well and whats not. They just send you to the sharks on go live day and even before that they aren't very helpful. WOULD NOT RECOMMEND!

I contracted with them several years ago for a logo and webdesign for our dental practice. The logo…read moreand web were done and I was very happy. After that, though, they continued charging but never updated anything on our website. We never heard from them, and whenever I called it was really hard to reach someone. Then 12 months later I got a bill for several thousand dollars. Of course, I refused to pay and their financial director, Parl, agreed and said that if I did send him$100 he would transfer our domain name to another company. I sent him the number, but he has yet to unlock the domain. The company which is designing the new website, and I have been trying to contact him. I leave messages on his personal cell as well as at PatientDocs. He has yet to return a call. I strongly warn you to NOT get involved with this company. Their design service was good but their web hosting and their responsiveness doesn't even warrant 1 star! but I have to click on 1 star to post this review!!

We hired Strategic Tech to install two in-wall speakers and run some HDMI cables in the wall…read more Overall the experience was great! Britney was very helpful with scheduling, answered all my questions and concerns, even returning my calls/emails late into the evening. The installation crew did an excellent job: speakers were installed perfectly straight, level and symmetrically on either side of the TV, and the cable run outlet was right where I wanted it.

From the owner: I.T support team specializing in Computer Networking, Audio Visual, Automation, Structured Cabling,…read moreInternet, Security, Cameras, and Web Design. We take pride in our work and strive to provide nothing but the best for both the visual and functional aspect. With a wide range of services, from new construction wiring to month-month maintenance, we are confident that we can be of assistance for you and your business. We have significant experience with restaurants, doctors offices, event centers, manufacturing warehouses, etc. Whether you need us as a one-time service or for the entirety of your project, we are happy to help!