What I thought was excellent service turned into a rip off once I picked up my glasses. I lost my prescription so I called ahead to ask if they could get it off my current lenses. They said YES. They then proceeded to help me find pretty frames, (and I was so happy because my old glasses were so scratched, I had an important work event scheduled, and my birthday is Saturday). What they gave me (after I already paid $257.00 was a pair of cheaters with only R eye correct! I could have purchased cheaters at Walgreens for $30. When I put them on and they were drastically different from the ones I had now, they pretty much said, too bad. She did not offer to FIX it, she said, "that's what you get-you should've had your prescription". Wow, I have a feeling they do this ALL the time, charge people for an actual lenses Rx and then put in cheater lenses for $30! This is about what should be expected in Gallup, along with the pot holes in the parking lot that ruin people's cars. GHETTO read more
