I just had my baby three weeks ago today and used Birth and Beyond. It was not only a completely terrible experience, but had I followed their advice I very well could have lost my baby on the day of my delivery and lost my own life as well. Not only would I completely not recommend their services, but I would advise against using them based on my experience on the basis that they showed very little regard for my wellness or the life of my child, and are extremely dangerous in both their arrogance and their negligence.
On the morning I went in to labor, I called the midwife, as I was supposed to. I informed her that the labor was going extremely quickly (it was my first birth) and she insisted that she come five hours later, despite my insistence that that might very well be too late (they were only 1 hour away). My labor proceeded and the pain became too intense and I felt that something was going wrong. I called the midwife to see what her status was and she had not left yet. When I told her that I was considering going to the hospital, she urged me not to, asking me to wait for her and shaming me for even thinking about going to the hospital, even though it's what I felt like my body was telling me to do.
It turns out that I had a 10 pound 8 ounce breach baby, and that I needed an emergency c-section. I went to the hospital against the advice of the midwife, and the doctors and nurses at the hospital reassured me that if I hadn't left exactly when I did, the consequences could have been dire for both me and my baby.
After the birth, the midwives were supposed to send me a refund for the "cleaning and gas" fee for the birth that they did not attend. Citing that they were charging me for the home visit, they charged me 40% of the total fee for the entire birth process, for which they only dropped off paperwork that they never processed and literally just took a tour of my house during the home visit. When I expressed that I thought that under the circumstances 40% was an unreasonable number, the midwife was extremely rude and talked down to me.
When I expressed dissatisfaction with the service that she was touting as another reason for charging me so much (the great service, I'm assuming????), she told me that the life or death situation I found myself in that could have cost me my child if I hadn't completely gone against their advice was part of the "risk that I had assumed".
Yeah, ok.
I have never been so upset with the process or outcome of a service, especially one that is literally life and death.
Not only do I not recommend Birth and Beyond, I strongly feel that they should not be licensed.
**UPDATE:
After I wrote this review I received a very long, extremely insulting email from Sherry, the midwife who told me not to go to the hospital and instead wait for her to arrive at my house. In the email, she said that the reason she told me not to go the hospital was because it would be too dangerous for me to be in the car with just one driver who could not help me when I was laboring, when she was well aware that the hospital was only 1.5 miles from my home. By the way, she never said this over the phone.
Then she blames me for the entire event.
She blames the fact that the baby was breach on me. She said that it was my fault that the baby was so big because I had gained 2-3 times the recommended amount of weight (even though the doctor at the hospital said that my baby was big but at a healthy weight and a very healthy baby - They also never mentioned my weight gain at the hospital), even though the midwives they never told me this (more negligence). I had asked them to not tell me my weight because I have had eating disorders in the past, but this does not mean that the shouldn't have told me that they thought I was becoming dangerously big. Of course I'd want to know, and I'd want to know when I exceeded the first weight marker, never mind the second or the third! She literally writes in the email that the baby was breach because I was so fat that there was no room for her. Are you f*cking kidding me?
She also accuses me of not following their instructions repeatedly by a) getting so big even though they never told me when they definitely should have (by their own admission and scathing accusation!) and b) that I never attended the recommended birthing classes, which they literally never even mentioned to me one single time!
Both of these things had nothing to do with my baby being breach.
The gall of this woman! I really cannot believe this. The rest of the email consists of other cruel and untrue accusations and was obviously designed to shame me into taking down this review. Slow clap for you, Sherry.
This are my opinions based on my awful experience with you. read more