Grateful for a trusted mechanic! Thank you Daniel and Alexis for all your help over the years. I'm…read morehappy I can send my family to you and know they'll be taken care of.

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I decided to give him a shot despite having no reviews, I sent him the money for parts so he could…read morereplace my starter in my jeep. I still have not seen the parts. Twice now, he has set a date via text to come out and not shown. He has never answered a phone call. I still haven't heard back from him. Doesn't respond in a timely manner, huge waste of time and money.

From the owner: Available 24 hours a day 7 days a week. We offer 24hr emergency mobile repair. Quality work at…read moreaffordable prices call us for all your automotive needs quality used cars for sale as well. New and used parts available. Give us a chance to show you how much you been over paying for auto service

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable

Rude. Acted like I was wasting their time. Apparently they are too good for me and my silly issues…read more Avoid at all costs.

Just wanted to say these guys are excellent very professional and no bulshit like you get at other…read moreplaces straightforward and honest and I will be taking all of my vehicle issues to these guys thank you for a great experience an excellent service

Car troubles are never fun or good, but it happens. Shane and Mark were absolutely great to work…read morewith. Extremely helpful and efficient. I would absolutley take my car here again.

I dropped off my Tacoma for frame replacement due to severe rust ( Toyota Service Bulletin). I…read morepicked up truck after 5.5 month wait. My repaired truck was returned with large dent on front passenger fender. The next morning the check engine light came on. I returned truck to premier and they pulled dent but wanted 1500 dollars to repair check engine light even after service manager said "the length of time the vehicle was sitting and not being driven could have caused the condition". I asked who to complain to and was given Toyota Corp Canada phone number, I live in USA. Then I found the problem to be a disconnected hose, I plugged it back in, reset, and haven't had the light return. I will not be returning to this dealer for any reason in the future and would strongly advise anyone else from visiting them.

For Google Maps (Best for Visibility) ​Google reviews are…read moremost effective when they are concise but hit all the high points. This version is optimized for the Google algorithm to ensure it stays near the top. ​Rating: Title: Beware of Bait-and-Switch Tactics at Genesis of Mentor ​I had an incredibly frustrating and unethical experience here. I came in for a specific Certified Pre-Owned (CPO) vehicle advertised as an exceptional value. After the test drive, I was told it was an "online error," it wasn't CPO, and they wouldn't honor the price. ​Classic bait-and-switch. They immediately tried to upsell me on a "perfect, like-new" vehicle that was significantly more expensive. Only after pushing for the numbers did I find out this "perfect" car actually had two accidents on record. ​To make matters worse, when I asked to speak to a manager about service loaners, I was told he was "locked inside a vehicle and couldn't get out." Nearly 30 days later, the same "error" listing is still online. They are clearly using false advertising to lure people in. Avoid this dealership if you value transparency and honesty.

Mark and John went above and beyond for me as I was having service done. We purchased our Genesis…read morefrom here and have loved all our experiences with this Amazing Team at Genesis of Mentor. We will be loyal customers after all our interactions. They are very professional and look for ways to make your experience the best it can be.

Prompt communication. Straightforward transaction. Vehicle was just as described - no issues, no…read moregimmicks. I'm very satisfied and have absolutely no complaints or buyer regret. Would recommend this used car dealer to close friends and family. All their cars on the lot seemed like quality vehicles so many to choose from and to everyone's liking

This is my second vehicle from Sunbelt motors a nice dodge journey. I travel a heck of alot for…read morework so I needed a dependable car. This is a family owned business and they are awesome. If you are looking forva reliable car with honest caring people go to Sunbelt. You won't be sorry. My last van a town and country had 80k on it when I got it. With proper maintenance over 300k!! So my question to you is..what are you waiting for ? get down there to Sunbelt motors! Don't waste your money at other buy here pay here lots. Pay less down somewhere else? Get ready to spend that money rehabbing the car! Because other lots are dubious at best. They have a family owned reputation to uphold. You get what you pay for clean cars w a fair price.