Excellent, professional, efficient work with the improvement felt the same day. Only superseded by…read moregreat, trust worthy customer service. A reminder of what good old customer service used to be. Highly recommend! Shane and the guys are the best!

quick audit and helpful referrals for the recommend improvements. kay entrekin tucker garead more

We needed more help than we even knew we needed when deciding what HVAC system to buy. Thank…read moregoodness we discovered Howard and his services while searching the internet for environmentally friendly products and solutions. He is incredibly knowledgeable in the areas of energy conservation, insulation, moisture management, and more. Our investment in his services was worth every penny. We knew very little about HVAC options and companies that could be trusted to do the installation properly instead of quickly or cheaply, so his services perfectly matched our needs. He thoroughly assessed our old house, crawl space to attic. He explained the results and made recommendations related to our stated goals. He educated us about possible replacement options and recommended a company that could be trusted to do the work. He helped us look at and understand all the parts of the company's proposals. When we needed to modify our goals, he immediately shifted gears with us in a way that let us know he was firmly on our team. He inspected the work of the contractors and subcontractors and helped us communicate with them when the work was not done the way they said it would be. He consulted by phone, in person, and by zoom for these meetings. I shudder to think where we would be now if we hadn't had Howard's expertise and support. It was like having a brother in the business who would be sure that we were getting the products and services we needed. We will not hesitate to call on him again if the need arises.

Howard is terrific. He came over, did a thorough review of our new house, and then provided a…read morereport with concrete, actionable suggestions in line with our priorities. Even better, he worked with us in finding an appropriate vendor, and then worked with us and the vendor to apply efficient, cost-effective solutions, all at no additional cost for his consults. It's amazing how comfortable our house is now--we've simply never been as comfortable--while meanwhile becoming incredibly more efficient. Our electricity and gas bills have dropped precipitously. Howard's additional cost wasn't much compared to the HVAC replacement we were facing, and he was worth every penny. If you've been learning about home performance and reading such websites as the House Whisperer, Howard is your man. Highly recommended!

Buying a home can be a really stressful process. Juggling so many things at once can be…read morenerve-wrecking and tiresome, but when it comes to Home Inspections, Eagle Eye made it super easy. Mr. Goodrum was kind, professional, and very insightful. I learned so much about DIY projects and what I'd need to fix them during our time together. I'm very pleased with my choice!

Teddy was very professional. He answered all my questions and more. He is very knowledgeable. He…read moreis definitely a buyer's home inspector.

Was looking to upgrade my attic insulation and was contact by Joseph thru my inquiry on Home…read moreAdvisors. Helped with home energy audit to qualify for Georgia Power Rebate Program. Definitely recommend this company. Very knowledgeable and completed work as promised.

From the owner: Energy Smith GA, LP your home Insulation and weatherization specialists are now covering all of…read moreNortheast Georgia. Over 9 years of experience. Integrity, knowledge, communication and commitment are what we like to focus on in our business. If you need Insulation, energy audits, and air sealing you can trust us to offer high quality products and services. Our insulation experts know the proper installation techniques for each area of your home. Call us for a free estimate. Thermal Camera inspections and blower door depressurization available. Does your home leak that precious heat and air you paid for? We can adjust air leaks by properly sealing your home; this is the first step in making a home energy efficient. We offer in house financing available with 0% options and same day appointments available. Call today!

It has been a month since we had blown-in insulation installed in our attic. Kelly was our point…read moreof contact and he thoroughly explained the different types of insulation and every step of the process of insulation. I am very pleased with the quality of work Arbor Insulation provided. The professionals that came to install the insulation were very cognizant and respectful of our preferences and inquiries. Arbor insulation offers competitive pricing and help with the energy saving process with Georgia Power energy saving rebates. Insulation has been saving us about $1 a day or more on our electricity bill thus far. I'd recommend this company for any insulation work.

I can't begin to say how great my service was from beginning to end. The initial assessment and…read morethen the paperwork, and the service date. I was kept informed and once the service was over I felt so informed. I can say I truly can tell the difference in my home. I wish I would have done the insulation sooner. Thank you Arbor insulation for a job well done. Denise Murrell

We had our 100-year-old home weatherized and the crawlspace encapsulated. The crews were…read moreprofessional, friendly, meticulous, and considerate about being in our living spaces. Everyone in the company was super responsive to requests for information or assistance. The integrated process to apply for rebates through GA Power and GEFA were super helpful. Very happy with the experience.

I can't say enough good things about Smart Space. They responded to my initial inquiry within hours…read moreand kept me informed every step of the way. Every member of their team was polite and professional. They made sure I understood what was happening, set expectations for the time it would take, and were meticulous in their attention to detail. 10/10 would recommend.

TC Solutions offers great service. I've used this company on several occasions and they always…read moredeliver. They even offer extended services which is greatly appreciated. Sometimes we forget to service our units until something goes wrong, so to have a company that can keep track of all that is wonderful and am comforted knowing we are with a company that can deliver great service.

I just got cold called by this company on a number that is on the national do-not-call registry…read more This is very irritating. Most of the calls I get in a day are from businesses I have never heard from who want to replace my roof, my A/C, cut down trees, provide pest control, on and on. If I am going to have work done on my house I am certainly not going to use someone who cannot respect my peace and privacy, not to mention the law.

Great people to do business with...their customer service is 2nd to none..Everyone I deal with…read moreknowledgeable and professional..An absolute pleasure to do business with..

I called when system would not turn on. They replaced a thermostat. 2 days later my system was…read morerunning, but not cooling as it should. They returned telling me my blower and motor needed to be replaced at approximately $1500.00, but recommended a new system at over $13,000.00. We decided to get a second opinion. A competitor replaced our secondary thermostat for $350.00 including the service call. Our system is working perfectly. I am astounded at the incompetence or lack of integrity from this company. Not sure which it is, but will not be using again.

Best HVAC company anywhere! I have used Cool Max for over ten tears in several homes and have…read morereferred them to friends and family and they never disappoint. Always on time, always trustworthy and best customer service around.

What. A. Disaster…read more Last Tuesday evening I realized our upstairs AC unit wasn't cooling as well as it should. It was 79°, instead of the 72° it was set at. It was bearable so we waited to call in the morning. My husband called Cool Max based on Yelp reviews and they scheduled to come out after lunch. Two men showed up at 3:30p (not the 1-2p time frame stated when he called). One was a service tech (son of the owner) and the other was training (Ex-brother-in-law). They were polite and began to look at the AC unit(s) outside. The service tech came in and told me we had a tiny leak and that the bill would be $1200+. Our home is only three years old and that seemed ridiculous. I called my husband who was about to catch a flight home and he asked what the parts and service breakdown was. The service tech said they didn't do it that way but said he put what was wrong on the iPad and that's the amount it gave him to quote. After asking many questions he finally said he could just refill the refrigerant but that it would likely leak out again in the next TWO TO THREE YEARS. We decided to go that route since it was $281 (including the $89 service call) and he said it would last 2-3 years. They quickly filled the unit, the trainee felt the air blowing with his hand, and said it was blowing 65°. Two hours later I realized that nothing had changed with the upstairs AC so I called them out again. They quickly arrived and after looking at the units realized they had WORKED ON THE WRONG UNIT!!!!! How does that even happen?!?! They asked for a sharpie so they could label which was which. There was no apologies, only excuses. The service tech tried to convince me that I must have a leak in BOTH units even though the downstairs unit is blowing as cold as an ice box. He even tried to once again push the $279 maintenance plan. I can't imagine what would have happened if I had paid to repair the leak that was obviously not there! The service tech said he wouldn't charge for the second visit, wasn't that gracious?!?!

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.