Your employer has an attitude problem. That's going to affect your business. You should fix it.read more

This guy used to be good. However, I think having customers has gone to his head. I called and…read moreleft a message and it took him more than a day to call me back. I explained the problem and he asked the address and then said, "Ok, I'll let you know if I'm interested." I said, "I'm sorry, what do you mean?" He proceeded to let me know how many clients he had and that he was a busy guy and basically didn't need my work and was only going to take it if, I don't know, he felt like it? I can't remember a professional ANYONE speaking like that to a potential client (and I have a lot of buildings in the area). I thought about how if I spoke that way to a client, I imagine I'd never get another job! I called him back to let him know I'd found someone who actually wanted to do work.

Eric at Zero Tolerance was a little hard to reach at first during this busy season but was well…read moreworth the wait. He clearly communicated to me the services they would offer and also was quick about getting in touch when weather necessitated a rescheduling. Once the work was underway, I again found Eric to be knowledgable and definitely thorough. We experienced immediate results in a disappearance of invading ants and even with all the recent rain, the barriers are holding and our home is much happier. Will definitely use their services again!

Absolutely great! Eric knows his stuff and shares easily. To see a hard worker who is…read moreknowledgeable, thorough, affordable, and easy to talk to is rare. I am telling anyone who needs some help with any kind of pests to give him a call. Trish

They never showed for inspection according to property cameras, billed me. got refund, but when i…read moreasked to speak to owner, secretary said i couldn't. said they were there and i shouldn't believe my cameras. I would not recommend them. Really surprised owner didn't bother contacting me. I sent a letter and never heard anything. Don't like to leave a bad review, but they don't seem to care. Don Torrey

I called Minuteman for a mouse problem. Their customer service is exceptional... from the person…read morewho took my call, Danielle, to the person who came out to our home. I didn't have to wait long at all for an appointment. I thought I was going to have to wait around that day but they were actually a little early. Danielle sent out very clear info prior to the appointment outlining our options. The man who came ( whose name I unfortunately can't recall) explained everything very well and gave me tips too. He was honest about what was needed, (just the basics) , and didn't try to sell me anything I didn't need. Oh, if only I could find this level of service, honesty and value with other contractors! I highly recommend Minuteman! They are very professional. I just wish I had called them earlier!

Sean from Swat Pest and Wildlife was absolutely fantastic! He responded, almost immediately, to…read moremy after hours request and answered several questions during that phone call. He arrived on time to the non-emergency appointment scheduled a couple of days after my initial request. Sean was very knowledgeable, patient, understanding, and took the time to answer all of my questions and to inspect bugs that I had never seen before. To my absolute horror, he confirmed that my house indeed had termites and that my c.1890 fieldstone foundation was allowing mouse entry. For a small business, the prices are actually a little more cost effective than larger extermination services. The termite treatment lasts 10 years and is transferable. Pets and my disability were taken into consideration during the initial, specialized treatments for termites, spiders, and mice. Because the house could not be "bug bombed" and certain areas couldn't be treated, he returns every 3 months for monitoring. He notifies me a few days beforehand to let me know when he'll arrive and always takes the time to answer any questions. If you're ever in need of an exterminator, Swat Pest and Wildlife is definitely the one to call!

Despite the foam that was sprayed prior to Sean's visit, he still got to the nest…read more I am bee free!! No scent, pet safe. Worth every penny.

They showed up on time and treated the nest of yellowjackets. I would have done it but the location…read morewas very awkward. For a whole week I continued to see a few random yellowjackets try to access the nest. They couldn't get to it because after the treatment I plugged the cracks with Styrofoam. They really tried and then gave up. I assume this is the end of it.

We were having a carpenter ant plus small sweet ant problem, called scheduled a complete house…read morespraying. Michelle who came out was great, told us to call back if we saw more ants after about two weeks. We did, she came out the next day. They were great. bj

It really works! We enjoyed our yard from April to November without being bitten by buzzing…read moremosquitoes or ugly ticks. And the staff are wonderful. They really want to understand what you're looking for and what you need. Thanks Mosquito Joe. See you again in April.

From the owner: If you're looking for superior pest control in Amherst & Charlton, look no further than Mosquito…read moreJoe. We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options. Locally owned & operated, & supported by urban entomologists, we understand pest behavior and create a customized service plan for your property to keep pests away. The work of our expertly trained service professionals is supported by the Neighborly Done Right Promise & backed by the Mosquito Joe Satisfaction Guarantee. If you're looking for exterminator services in Amherst & Charlton, contact us today for a free quote, excellent customer service, & expert pest control options.

One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Matt was professional and prompt! We had a large bald face hornet nest hanging from our tree in…read morethe front yard and he was able to get to us within two days and remove the nest. We were so relieved! He is also VERY reasonably priced. I highly recommend his services :)

Gamellii Pest Control is FANTASTIC! I could not believe our good fortune when we contacted him…read more Augie is the answer to a lot of prayers and hopes! He has done an excellent job and knows this business incredibly well. We have already seen an improvement in our situation, and he is thorough and covers every problem skillfully and expertly. He is also very personable and friendly, and we are so fortunate to have found him. I appreciated yelp for all the help given us when we were searching for the right exterminator. We have found the best, and he is reasonably priced for all the work he puts into our project. We couldn't be happier to have been able to secure his services, and we would gladly give him the very best recommendations for anyone looking for this kind of job.

From the owner: Hi! My name’s Katelyn, and I own Gamelli’s Pest Solutions, a small family-run pest control company…read moreserving Western Massachusetts. We take pride in protecting homes with care, honesty, and real results that last. The best way to reach us is by call or text at (413) 216-2887 — we’re always happy to help!

They fixed my mouse issue by sealing off their entry points from the exterior where 2 other pest…read morecontrol companies just wanted to put out poison and hope the mice would just stop showing up. I'd recommend this company to anyone with a similar issue

Very responsive when i needed someone to check my attic…read more Have engaged them as our pest control and the program is awesome. Inside and out. Reliable, professional and effective