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Liberty Pacific Advanced Imaging - Art on the wall

Liberty Pacific Advanced Imaging

2.4(117 reviews)
7.9 km•West Hills

Liberty Pacific Advanced Imaging absolutely blew my mind. My appointment was today at 8:00am -- I…read morearrived at 7:56 and got called back at 8:02. I honestly thought I misheard them. Never in my life have I waited LESS than 30 minutes at ANY clinic... let alone 6 minutes. Then I thought, "Okay, now I'll probably sit inside forever." Nope. I was brought into the exam room literally 3 minutes later. The mammogram (including the enhanced imaging) took maybe 10 minutes total, and I was walking out the door by 8:18am. Entire visit: about 20 minutes. I had blocked off THREE hours because I'm so used to medical appointments taking forever. The staff was efficient, organized, professional, and kind. Everything felt smooth, calm, and respectful of people's time, which is honestly rare these days in healthcare. And the BEST part? They told me results usually take 3-5 business days and that my physician would contact me. I got my results TODAY at 8:36am. I am still honestly in shock. I was surprised seeing some of the negative reviews, but after reading them, most seemed related to insurance frustrations rather than the actual facility or care. Personally, my experience was incredible. I genuinely cannot believe I wasted years driving all the way to Cedars-Sinai in Beverly Hills when this place exists. So happy I found them.

DON'T GO HERE. THEY ARE UNSCRUPULOUS FOR INSURANCE CODES. This place has given me nothing but…read moretrouble in the codes for blue shield for over a year now. I regret having gone here for more than one radiology appointment not realizing how long insurance takes to catch this endless headache. I asked them and my insurance company if Id be covered going to this facility and got a YES, but the people at Liberty Mutual like to be handsy with calling themselves "Beverly Radiology". Which is applicable in multiple states. Thus putting you out of network on a whim. Such a pain in the butt. They won't resubmit to your insurance, they demand your insurance to call them. Which is a loophole nonsense thing because nobody takes true accountability when either service refuses to make the call to help your rightful plight. They just hope to exhaust you into a convenience fee of hundreds of dollars. You're lucky if you can talk it down from closer to a thousand to closer to a few hundred. Which when I was told Id have to pay nothing but $50 like on my card for in network service, is an absolute scam. Customer service: sometimes you get someone outstanding. Sometimes you get these really mean girls with thick accents who just repeat everything without actually listening. Therefore, I am fried. Absolutely fried. Congratulations LIBERTY RADIOLOGY AKA BEVERLY. You get paid for your mistakes because I am burnt out. Will NEVER return. Also, the facility smells like crotch. That's not a petty remark. Just an additional unfortunate truth. Otherwise, radiology techs working the machines and back area were really nice.

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Liberty Pacific Advanced Imaging - Waiting area

Waiting area

Liberty Pacific Advanced Imaging - Receptionist

Receptionist

Liberty Pacific Advanced Imaging - Arts on the wall

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Arts on the wall

Bioprognos - diagnosticimaging - Updated May 2026

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