Additional Update 4/17/26: I had an echocardiogram scheduled today and arrived 10 minutes early…read more Despite that, I waited an additional 20 minutes past my appointment time. I also asked multiple times about the cost of the visit, and no one was able to provide a clear answer. At that point, I decided to leave, I'm not going to wait close to an hour for a practice that doesn't prioritize patient care or communication. To make matters worse, I am still waiting on my lab results. They confirmed the results were received on the 8th, yet I have not received any follow-up or evaluation. Overall, the experience felt disorganized, and I would recommend considering another provider. Previous Update: I previously left a review for New Wave Physicians Group and, unfortunately, I'm updating it again out of frustration. In my original review, I mentioned that my experiences with Dr. Carder and Dr. Troung were positive, they were both professional, attentive, and helpful during my visits. However, I also noted ongoing issues with the front office staff, and those problems have only gotten worse. It is extremely difficult to reach anyone by phone. Calls often go unanswered, and when someone does pick up, it feels like a rare occurrence. I've had to call repeatedly at different times of the day just to speak with someone, and on multiple occasions I've been placed on hold and then disconnected. More concerning is what happened after my most recent appointment with Dr. Carder. I went in for serious symptoms, had an EKG performed, and completed lab work. I specifically asked how I would receive my results and what the next steps would be regarding treatment or medication. I was told I would receive a phone call, but that never happened. After calling over 50 times, I finally reached someone who informed me that my results had been available for quite some time but had not even been reviewed. I also followed up on a sleep study that was discussed during my visit, only to find out it had not been submitted. The medications I was told would be prescribed were never sent to the pharmacy either. On top of all of this, I still don't have access to the patient portal. Despite multiple attempts to get assistance from the office staff, no one has been able to help me get it set up. These issues have been ongoing and are now affecting my ability to receive timely care. At this point, I feel like I've given this office more than enough chances and will likely be looking for a new provider.

Dr. Carder is amazing. I absolutely love having him as my physician. But his staff is not on his…read morelevel. They failed to get my prescription refilled for over a month despite my repeated requests and additional repeated requests from the pharmacy. I have been in severe pain for over a month. I went to get a CT scan 2 weeks ago. I've communicated multiple times with his office to get the results. Dr. Carder was out of the office for a few days and my issues went completely ignored. As soon as he returned, he messaged me saying the results were abnormal and someone from the office would contact me to review the results. Two days later and NOTHING.

This place is amazing! The staff is extremely friendly and helpful. It's very clean. We saw…read moreMichelle Hobbs and she is warm welcoming and very good at her job. I highly recommend this doctors office.

Excellent Family Care Doctor- Truly a Blessing for All Ages!…read more Conroe Family Doctor has been an absolute blessing for our entire family. Dr. Nguyen, provides compassionate, thorough, and personalized care not only for me but also for both my mom and dad, who are in their late 70s. She has saved my dad's life 3 times because she truly is a great doctor and knows what she is doing! It's incredibly reassuring to have a family doctor in Conroe who takes the time to really listen and understands the unique health needs of both seniors and adults. From routine checkups to managing chronic conditions, the level of care we've received has been outstanding. She always explains everything clearly and never makes us feel rushed. It's rare to find a physician who combines genuine warmth with such deep medical knowledge. If you're looking for a trusted primary care doctor in Conroe, TX who can take care of your entire family including aging parents, I highly recommend Conroe Family Doctor. The office staff is friendly, the appointments run on time, and we always leave feeling cared for and confident in our health journey. Thank you for treating our family like your own!

From scheduling to service, The IV Society was amazing. Meredith was perfectly on time with our…read morescheduled appointment. She was great with explaining everything she was adding into the IV and the way that it may make me feel afterwards. I am so glad I chose to go with them.

I have been receiving monthly infusions from Hope. Hope is awesome. She is quick to respond to…read moreinquires/ requests, she is prompt, she is knowledgeable about the treatments available as well as the add ons. I have had a few questionable experiences with injections/ infusions in the past, so I tend to be nervous around needles. Hope is great. She knows where the veins are, she has a firm but gentle technique and has never missed a stick. I highly recommend.

Absolutely unacceptable customer service and a complete failure of professionalism by management…read more I spoke with multiple employees who told me the product was not in stock. The manager then personally called me back, told me it was in stock, and instructed me to come into the store. I made the trip specifically based on her word, only to arrive and find that the product was not there. The manager knowingly wasted my time, blatantly misrepresented the situation, and handled the matter with an unacceptable level of rudeness and disregard. A simple, truthful answer would have been sufficient. With multiple competitors in the area, there is absolutely no reason to tolerate this level of customer service. I will be taking my business elsewhere.

Life-Changing Care - Our Family Can't Thank Dr. Kruppstadt and H4H Team Enough…read more This clinic has made a tremendous difference in our family's lives. From day one, Dr. Kruppstadt has stayed true to her promise of getting to the root of the problem, rather than just treating symptoms. Both Dr. Kruppstadt and Dr. Monrose are incredibly patient, kind, and compassionate throughout every visit. They take the time to explain different treatment options clearly, a level of respect and partnership we deeply appreciate. Dr. Kruppstadt's dedication and passion for creating a comprehensive system to help patients achieve successful, healthy outcomes is truly remarkable. It's evident that she genuinely wants to help everyone. She consistently shares tips to help patients feel better and take control of their health journey, and she keeps everyone informed through her insightful podcasts. Above all, she ensured our daughter received exactly the care she needed to recover, while also guiding us as parents through the process. We are deeply grateful. A special thank you also goes to the entire H4H team for caring for our family in countless ways: Jacqueline - appointment scheduler Riccardo W. - excellent customer service Terry - professional and gentle blood draws Norma - skilled with IVs Lauren K., Deviin M., and Chloe S. - always ready to answer our questions with patience. LeighAnne J. - Triage nurse Thank you all for being there for our family during such an important time.

It's very rare to find an awesome staff and doctor all in one location. The staff is amazing. And…read moreDr. A has kept me out of a wheelchair. If you need a great pain management team, here they are. A++

The care Quality here is excellent, the staff makes the office experience top notch! The type of…read morecare meets and exceeds my expectations! They are a very caring staff of medical professionals. I would recommend them highly. The type of care meets all expectations for someone in chronic pain! Dr.ALIANELL has a fine group of individuals here, Shout Out to Delaney and all those at the front desk and Ms. Christine Lucker and Dr.ALIANELL himself! BRAVO BRAVO TEAM!

I have being going here for years. I had a shoulder injury from my teens that they were able to…read moretreat and heal! From there, they were able to determine that my thyroid was not functioning properly and have been able to successfully treat that as well. I now see Anne for my bioidentical hormones and feel so much better. Dr. Lehmann is absolutely amazing and reviews everything. I went in once just to have fluid removed from my knee - and he had read my entire file (previously was a patient of his amazing uncle, the late Dr. Fandrich). He noticed my iron was very low, and told me how to minimize side effects. I have been to many doctors, and this place is incredible.

Dr. Lehmann and his staff are caring and thoughtful. They are interested in finding the root cause…read moreand not just treating the symptom! I have been being treating for adverse reactions to the Covid vaccine (because we know that never happens, right) and his treatments are the only thing that has really given me relief from over 2 years of chronic migraines. I have referred several people to him. I love Anne, Laurie, Tisha and Stephanie. You will not be disappointed if you are looking for a holistic approach to medicine!

Excellent care. Would highly recommend. Been going here for a long time. Staff is very friendly…read moreand caring.

Horrible place they take your money and do not tell you that they can assist with care until after…read moreyou paid an then it's 2 months out. The doctor Tressman does not even clearly explain that he only does the procedure 2 time a month and makes you wait 30-50 days to help with the procedure after they know that you are in pain. Horrible place and the staff is all racist I would never go here again the worst place ever The doctor was late and I took off work to be seen to wait In lobby for hours work office ever do not go here at all

They are an absolutely amazing team! I highly recommend and will continue to utilize their…read moreprofessional and compassionate team!

The staff is wonderful! Doctor Amelemah is the best doctor!! very personable and takes time with…read morehis patients. He really cares about his patients!!! I have been referring everyone I know that's looking for a doctor to him! I brag about him to all my friends and family! Don't take my word for it, find out for yourself and you will see for yourself!!!