Spent the day out at South Texas, blood and tissue looking at some cool cars and talking to some…read moregreat folks from San Antonio . Decided to donate blood since there is a critical need. Miss Danielle Ramirez was awesome she took great care of me. look forward to donating again great job of Texas blood and tissue. @southtexasbloodandtissue

My in person experience was fine the last time I donated in July and I'm always happy to help…read morepeople by donating. However, I was a little confused when I saw there was a promotion to give customers 1,000 points. However, I was surprised when I checked my account and saw about 300 points. I also received a $10 dollar giftcard. However, an HEB gift card is worth 120 points. I did email them to ask about this and was told that both equaled to that promotion. I responded by explaining how the amount of points didn't equal and never heard back. Please don't post promotions that you actually aren't going to stick to.

The staff is very welcoming and accommodating. Clean, friendly, professional environment. It was a…read morevery nice experience

Today was the most disappointing visit. I donated plasma here several years ago and stopped…read morebecause I suffered a hematoma that took weeks to heal. I recently decided to give it another try. I donated twice last weeki, which was somewhat uneventful. 1st visit was a reevaluation and took about 2 hours. The 2nd visit only took about an hour since it was not as busy and they seemed fully staffed. They have supposedly gone to "Appointments Only as per the website but no one asked when that appointment was and just directed me to the computer questionaire. Once you've completed that, you go to the line to get your finger pricked and blood tested. If all is well you head to the donation quadrant. This location has 8 color coded sections. You take a vacant lounge chair and await the attendant (phlebotomist?) to hook you up. This is the crucial part. Hopefully the attendant is successful in finding and puncturing a good vein. Today for me that was NOT THE CASE. I be sure to eat high protein and hydrate the evening before and hours prior to the donation. The young girl looked at my left arm and then my right and decided to try the right. Well, she missed and told me I got a hematoma, so she would go back to the left arm. Again not a good jab and kept moving the needle (which is a pretty big guage and uncomfortable) and she eventually got the donation flowing after a very uncomfortable few minutes of her searching. I knew things were not going well as I started watching other doners come and go and I wasn't progressing. They were what seemed very busy and short staffed, so most of the 2 hours I was there, there wasn't an attendant in the cubicle supervising the 8 doners. The machines ding and a light appears if the donation stalls and for at least 20 minutes no one noticed mine dinging until I finally spoke up. She went to get a supervisor who inspected and wiggled the already sore area of the the donation needle. So, apparently since I had been there over 45 minutes and just barely given enough of my full donation they decided to unhook me but graciously decided to still compensate me for my almost complete donation. When I voiced my displeasure of my experience the young man just apologized. I got up to leave very dissatisfied and not sure how to handle the fact that I felt unappreciated and both my arms sore, one arm with a cold pack on the hematoma and the donation arm bruised and sore. Tonight, hours after the donation this morning I'm still unsure that I want to return to continue to donate. I will definitely have to let my arms heal before contemplating resuming what I normally consider a worthwhile use of my time donating my plasma. The financial incentives are what prompts most people to donate but plasma is much needed and a worthwhile reason but sadly, I'm not feeling very positive about the donation process I experienced today.

Highly recommend and and Cindy make you feel at home and are always there for you..luv it.read more

I recommend many family members add friends to come by BioLife where is safe and fast in great…read moreservice What should I do today most definitely recommend Bria to do my stick as she does well every time without any complications

I have been donating blood for years to the Red Cross. Denied here because I didn't have a meal in…read morethe last four hours. What baffles me is it is advertised that blood donors are needed badly, yet silly rules are implemented about eating. The people were nice and the facility was clean. Disappointed that donating blood has so many rules that are in my mind nonsensical.

I'm not a fan of needles or even giving blood but decided to donate. The on-line scheduling is…read moreflawless and when you get there, everyone is ready. Because it was my first time, I had to fill out some paperwork but could have done it before I got there and will next visit. They were able to start the draw with one stick (thank you very much) and I was in and out in 30 minutes. The follow up was great and I even got a text telling me when and where my blood donation was used. It was also fun to find out my blood type which I had forgotten.

Since no pictures are allowed inside, I couldn't post any, and i forgot to get one from outside…read more This is a spacious center to accommodate the high volume of donors. The setup typically runs quickly. However, sometimes they send screener home with a long line still, so that extends the process at times. If you're a regular donor you'll benefitfrom the higher pay, however if you don't donate for a break of 30-35 days you will be dropped on levels, which happened to be during the Thanksgiving holiday time. I went to donate and the line was wrapped back to the door and not wanting to be there until 9pm or later I left, I then had a sample taken and didn't meet the requirements to donate so that delayed my donations as well. After getting busy with work, I finally had an opportunity to go in and have labs done again to be eligible but had to wait another week for the results, which pushed me beyond the apparent grace period to get dropped "donor level". When I went to donate afer a short period of not going I learned I was bumped down to level 1 ($40/donation) which had I known I would have just jumped to another center and reaped the rewards for being a new donor, and let them profiteven greater by cashing in on my donations. I think it would be more fair to stop the day count from dropping levels. Overall, this location is good and speedy as long as they have the staff available. Just beware of you ever treasure a short break from donating, you will be penalized with a reduction in pay for your donations until you work your way back up the level which fortunately is quick to do, but still a lot less than when you donate twice a week religiously.

shitty location, shitty and lost employees. Young girl goes…read moreand stabs my arm hard as shit and completely misses my vein and fucks with my arm and the needle causing discomfort and pain, she finally asked older lady for help and I assumed the worst was behind me. come to find out I'm sitting in the chair wasting my time because the machine keeps stopping everyone around me coming and going. I finally get fed up as my sample has made no progress and I've been in here WAY longer than I should, but anytime machine stops they just half ass it and keep it moving which is fine if it's not your fucking 10th time fixing the machine. i tell them to just stop It I'm clearly wasting my time and they should clearly know that something's up I mean I was here just on Wednesday prior and machine didn't stop once. once I instruct to stop as my blood is now leaking all over my arm, the chair, and my shirk they tell me well it's only going to be $10. bitch first of all i wouldn't be irritated if you knew how to do your fucking job. Another thing is, I should be paid my full amount I sat there for the full time it's not my fault ur incompetent workers are fucking up because my visit prior was flawless And easy. PIECES OF SHIT

Octapharma Plasma is a great facility to donate and help contribute to medicine. This location is…read morevery well organized, clean and comfortable. Televisions in line of sight of all the donation chairs keep you entertained if you forget your phone or it dies. They have subtitles on and if it's a popular movie or show, they have the sound on low so those without headphones can enjoy the entertainment. The machines that trade plasma for money are fairly new from what I'm told. The chairs are always clean and comfortable. The facilities are very clean and the entire facility is spacious and relatively peaceful. They are very generous to new donors allowing you to earn up to $250 for your first five donations. Not to mention all the bonuses they have for consistent donors! The flow of donators and processes being smooth and prompt as well as friendly and professional staff make this the location to go to donate plasma.

It's too complicated to donate with your location. You have a handful, maybe less of phlebotomist…read morethat care about the people he/she sticks. Ms. Vasquez was the best! She actually cared since I was a hard stick with small veins.

Jordan does a great job of keeping everyone entertained and safe. He's funny and makes you feel…read moresafe and has the softest stick. He does a great job. Shout out to Melanie and Gabriel too. Great place to be.

This is a good place to come donate plasma early in the morning. The staff is friendly and is…read morewilling to help if you need anything.

Go to CSL Plasma! They have the best new donor rates at $100 per donation, depending on ur weight…read more If you use this referral code you'll get an extra $50 after the 5th time you donate. S6LRPKF29N The reviews are misleading. I've gone for about a month consistently. I have had no issues with the staff or services provided. It is a lengthy process, but all plasma donation clinics function this way. The staff they have there is professional and considerate of the uncomfortable situation that we are in as donors. I've also had no issues with the skill or technique used to stick.

The people are amazing considering the volume of people that they deal with and some of the…read morepopulation that they deal with. Professional, kind and I was excited to see the app talks you how many people you have helped and that makes you feel good about donating.

I'm always well taken care of at this facility. The staff is quick and gets me in while getting me…read moreout as fast as they can. The manager has come up to me a couple times in the past. They always walk me through the steps of after care which I appreciate. Donating plasma here has honestly been the simplest it has ever been.

I was going to another plasma facility and my niece told me about where she was going and how a…read moregreat place it was. So I decided to go. The first time was good and quick. Every body was very friendly and the service good . The second time was horrible. It took very long to get seated to donate. So many ppl were waiting to be seated to donate and no one was being called. The workers were just standing around. Alot of empty beds and one person called every 15 minutes. Very unsatisfied...

I do not recommend this place because when donating plasma they hit a nerve in my vein which caused…read moreextensive pain and a huge bruise by my vein. When I went to the person in charge they told me that I signed up for this to include death. They also told me I will not be paid for my time bc too many donations are complaining about their poor service. No kidding

Lots of problems here. Most recently they added a feature that allows for busy people on tight…read moreschedules to Zoe an appointment to donate. All corporate messaging in this states that walk ins are still accepted and appointments are not mandatory. However, in practice they are requiring appointments made through their app and making people who show wait for people that have booked appointments online who don't show up for them. This will increase your wait time to donate by 45 minutes to 1 hour additionally each time you donate. Highly recommended going to a plasma center that values the time of their donors, this is not the place.