THE LOCATION IS IN THE BACK!!!…read more First, it was impossible to find. I drove back and forth in the front multiple times, parked twice and even got out and walked around. There is a sign in the front with their name, other businesses and address but it was not clear where this office was. As you face the building there are arrows that point left but the last thing in that parking lot is Torchy's Tacos. Nowhere did it say, "around back". You literally have to leave the parking lot of the address to get there. This is not intuitive or clear. At some point I even tried to call that location and was sent to voicemail.... this was my first sign. Second, I tried to fill out the forms online the night before. Because I needed portal access, I was not able to do that. I literally got access when I was about to leave for the appointment. I left early because the text instructed me to get there 15 min early if I needed to fill out forms. I got there early (but also wasted time lost in the parking lot). When I got there, I checked in with the QR code as instructed and took a seat. This is very impersonal and no one gave me forms to fill out. Why would I/should I get there 15 minutes early, as requested, if you aren't going to give me forms to fill out when I get there??? Third, my apt was at 10:40 and it was 30 minutes after that before anyone even spoke to me or gave me forms to fill out, that was after I initiated contact with the front desk. This was very poor customer service across the board. The waiting room is also very small with people packed in there. It seems like a huge space behind the scenes, so the size of the waiting room makes no sense. There were people waiting outside and the people in wheelchairs were struggling to find places that weren't in the way of others. My tech was great and the facility seems very nice and clean but that's the extent. You lost my business in the waiting room. Of note, while sitting there, I was watching one guy get rescheduled for a second time. They tried to tell him he didn't have an appointment that day but he had the paperwork to prove it. Another elderly woman being told she would have to be reschedule because a machine broke. The front desk person was telling someone that they don't do Sunday appointments only to be corrected by another staff member and told that they do. None of this is my business but it was clear that this location lacks leadership or direction. The amount of unhappy patients was crazy. This place needs MUCH better customer service, better management or at least staff that are better trained. There was just an air of chaos in the front.

I had an appointment at 10am and got there at 9:30am. I filled all the required paperwork through a…read morelink utilizing a QR code that was in the front entrance. I asked the gentleman around 10:15am how much longer since I had an appointment at 10am. He stated that there were around 2 people ahead of me to go through registration. At 10:30am, I asked again and then they told me that a clerk had my ID and insurance card in the back. I just decided to leave due to their inefficiencies. Why give an appointment when they go based on the first come first serve? Baptist needs to work on their registration workflow.

We just had the most amazing experience with Cindy from An Early Peek Ultrasound, and I couldn't be…read moremore thankful! I am currently 7 months pregnant and since the start of my pregnancy my husband hasn't been able to attend any of my doctor appointments or ultrasounds. I wanted to him to experience what it is to hear the baby's heartbeat and see the baby move, that's why we schedule an appointment with An Early Peek Ultrasound. Making the appointment was super easy and they had plenty of availability. We decided to go for their $99 package which is a 30min session, with multiple photos (like the small ones from the regular ultrasounds) and 1 printed 4x6. This package also gives you the opportunity to come back another day in case your baby isn't in the right position, which I thought was very nice, since I've had that happened before in past check-ups. The package also comes with a DVD of the entire session and all the images. Also, if you want additional 4x6 photos you can just pay an additional $3 per photo. During the session Cindy was the sweetest! She made us feel super comfortable and she did her best to get the best images from our baby. I felt super comfortable with her, and she made this experience a very memorable one. I HIGHLY recommend An Early Peek Ultrasound to everyone...you will not regret it.

Cindy has done 3 of my ultrasounds and 10/10 wonderful experiences. She has been more than kind and…read morehelpful to both me and my husband. The pictures turned out great. We just got our 4D Saturday and can't stop starting at our little ones face.

I have had my 20 week sonogram with Ellen for 3 out of my 5 kiddos and it's always a lovely…read moreexperience! Her office is cozy and adorable. She treats her clients with the upmost care. And when you have your kiddos with you, she's great and patient with them, and there's a little basket of toys to keep them occupied. Get all your sonogram needs with Ellen, you won't regret it!

This place was extraordinary. Friendly, courteous, helpful, and genuinely happy to work with us!…read moreSomeone always answers the phone, provides friendly service, and they go out of their way! It is so rare to experience this level of attention and care lately. They even allowed our kids to sit in during the appointment. I HIGHLY RECOMMEND!

Everyone here is professional from when you arrive. Calming ambience & in and out quickly all 3…read moretimes I've been.

The staff, location and ambience makes it so comfortable while getting ones yearly mammogram. I…read morestarted going to the Sunset location and decided to go to the Boerne location since it's closer to my home. Both locations are great.

Needed a very important MRI with a CSF Flow study. I called…read morethem a few days ago and confirmed that they saw the order as requesting a flow study. They proceeded to make me an appointment. They said nothing about being able to do these or not. They are an imaging center, I trust they would have the technology or the duty to inform if they didn't. Yesterday they called to change my location in order to be in the right place. They never said a word about whether the Flow Study was an issue or not. Today, between exams, since I needed three, I asked if the Flow Study was being done among them. The tech said it wasn't. I explained that was the whole point of doing another MRI, which I did 6 months ago without the Flow Study, because I needed one with a Flow Study to help diagnose a possible CSF Leak. Tech said they talked to my doctor and confirmed it was okay. I explained that it was pointless and how nobody uses logic. But between them and the doctor, not a soul told me prior to all this that they changed the procedure order so I walked out in the middle of it. It was a complete waste of my time. They had the nerve to ask me if they could still use the images. Surely they want to know if they could get paid for their mistakes. Please don't charge my insurance, even though I'm 100% convered with Tricare. That would be disingenuous to do so. I'll confirm with them. So now I get to suffer for a while longer. Thanks a lot. And by the way, Nidraveda, is throwing you under the bus saying its your fault you didn't explain what was going on to me. Nobody takes accountability these days.

I think if business hours are till 5 they should provide business till 5. Called in the morning to…read moremake an appointment and they told me I could just do a walk in. They advertise that they do walk ins. I rush to get there 20 minutes before they close and the office is locked and closed. When I called the only excuse was that the techs were gone already. DO NOT RECOMMEND

We scheduled our daughter's gender reveal and had some of our family join us. The whole experience…read morewas amazing. We loved it. The ladies were welcoming and our family was so happy with the results. I highly recommend!! Thank you so much!!

We came to do a 5D special, the experience was nice. The sonographer was great super nice and got…read moregreat pics of my son. Great prices ! The only thing I would say I didn't like was the front desk girl she was rude , didn't greet me or my husband, didn't even ask anything as far as appointment ect, was looking at us kinda ugly.. then after a great session she didn't tell us goodbye or anything just stared at us. If it wasn't for her I'd probably go back. Also the sheets on the bed, I'm more than positive they weren't switched prior to our session. I'd give it a 6/10 :)

I first went to this place a couple of years ago with concerns regarding my menstrual cycle. I knew…read morewhat I was experiencing was not normal and I wanted some answers. My provider literally said to me "some women just have sucky periods". Bullied me into a birth control I did not want and did not acknowledge my concerns when I expressed the side effects of the birth control. Now that I have gone to a new doctor's office repeating the same exact symptoms I originally told this clinic, they immediately ran tests, ultrasounds, and exams. I have been diagnosed with PCOS. I can't believe I spent 2 years trying to advocate for myself just for Sara Bushur to say you have to suck it up. If you have the ability to go literally anywhere else, please do so.

The initial visit was ok no real problems with the PA but for whatever reason medical office will…read morealways get a bad rep for their front desk personnel. When i checked out I made a follow up visit, which i asked the person if they will send a text reminder or phone call since they originally did that for my initial visit. She said yes and I declined the appt card of the next appointment. Fast forward a few months and now I'm receiving a statement for a missed appointment... no call, no message. Front office then tells me there was a text but NOW I had unsubscribed from their text messaging system. HOW CONVIENT. I guess is all about CYOA and money at the end of the day. If you have other options for an OBGYN go there... don't waste your time here.

Loved my experience here with Natasha! I get so welcomed and the environment was comfortable and…read moreintimate. The set up of the room was designed very well and Natasha was sweet and helpful the whole time. I had no idea what to expect from the session as it was given to me as a gift, but to my delight there was a bag of goodies, dvds, a stuffed animal with my child's heartbeat, and memories to last a life time! Thanks so much for the great experience! Highly recommend this business!

I rarely give 5 stars to any business but stork vision has been amazing. THE best prices of…read moreanywhere I found. Always able to see me the sameday or the next if I call late the day. The girls are wonderful and take thier time taking lots of pictures for you to keep on a CD as well as a color pic and a black and white. That's just the basic package.. return customers good discount was is good for me because I've been a little bit paranoid during my pregnancy. I will definitely be back when I'm far enough along to be have 3d pictures taken