The staff here are wonderful! So kind and easy to talk to and they know how to make you…read morecomfortable with the donation process. Highly recommend this place for blood donation.

Excellent staff. Reservations are on time. I've been here a few times and each time has been a…read moregood experience.

Quick friendly service here. I gave blood here recently and scheduling was simple and they have…read moretheir own app, once there I was greeted by a friendly staff. It was nice and clean and well organized. I was in and out quickly.

As always blood is in short supply so after getting a couple calls to donate I made my appointment!…read more Staff here is always pleasant and even though I didn't have time at work to do the fast track check in today it only took a few minutes to get it done here. Vitals were taken, finger stick, ouch, to check for iron levels and I was seated to start my donation. They always have staff here that are quick to get the needle in and virtually pain free. I finished my donation in record time today, under 20 minutes! I credit the squeeze ball and drinking lots of water to that! A snack and juice and wait for 15 minutes to ensure I was feeling ok and on my way!

I was here today to donate blood, and I had such a great experience!…read more Kendall was super nice, and everyone working here was incredibly kind and welcoming. It was pretty busy with lots of people donating, which was wonderful to see. Of course, I couldn't take pictures during the donation for privacy reasons. The care from the entire team was exceptional. I even got to watch a little football while donating! If you haven't donated blood before, I definitely recommend giving Vitalant a try. It feels good knowing your donation can help someone in need. Every donation can make a difference! #Vitalant #BloodDonation #GiveBlood #HelpOthers #Community

I usually donate once a month if I can, and this is the only location that I've been to. Scheduling…read morean appointment online is a breeze. You can do it on the website or from the app on your phone. They also have three designated parking spots right outside. The staff here are so kind! They are always professional and caring. They're pretty good at finding my vein and asking if I'm uncomfortable or if it hurts; they can adjust it. There's a TV that you can watch, free WiFi, and during or after your donation, you can enjoy some snacks or drinks. Plus, if it's ever too cold, they have a warming pad with blankets.

the girls working there are super awesome kind and sweet and they super knowledgeable especially…read moreJustine and bri and Liz a few of the greatest people

I love donating at this location! Hands down best staff! I am in great hands every time I donate…read more This group of workers are very knowledgeable, personable and kind. Been coming to the prater location for over a year!

My go to place for CPR and first aid education for years. And now offers wilderness first aid…read morecourses, which haven't been offered in Reno until just recently at American Red Cross. Instructors are experienced, friendly, knowledgeable, and passionate about life saving education. Their classes are all competitively priced. Also, they are still a top notch emergency and disaster relief provider. Consider donating to the Red Cross and taking care of your first aid and CPR education needs at the Red Cross.

Those whom I had the pleasure to speak with were very professional and knowledgeable on my…read morerequests. Since I am responsible for our Safety and Medical team at First Baptist Church of Sparks, my request was for CPR and First Aid Training for certification for our members who wanted the training was made easy by the representatives I spoke with at the Red Cross. We will have approximately 16-20 participants. The scheduling is very flexible and they can easily accommodate. I am looking forward for this class since I am due for my recertification.it is a benefit when you may have to use the training. Over the years I have used what I learned and unselfishly saved lives! It is worth taking a the courses offered!

It had been a while since I donated plasma. So I figured I would try out the new-er place in town…read more They offer new donors incentives. While the promotion may change, when I went, it was $100 for the first 5 donations so long as they are within 30 days of the initial donation. Not too shabby, lol. Having donated at other facilities, I know the first donation is a long process because of the additional screening/training that must take place. The day I went for my first session it took about 4 hours. This was because of the snow storm that had just taken place, so they were understaffed from some that could not make it. Over all, the staff was very attentive and worked as quickly as they could with the staff they had. I went on a Sunday, so I'm sure it was busier for first timers than say on a weekday. A few things to note for newbies.. tattoos/touch ups must be older than 4 months, and there is no restriction for those that smoke or partake in the ganja/devils lettuce/mary jane, lol. Be sure to take the proper docs (ss card, proof of residency). As well, be sure to eat a good meal before getting there, and also bring a protein bar/snack. Since the initiation takes a bit, you'll want to be sure your levels are not depleated while waiting. I also recommend to bring your own "squishy". You know those stress reliever things, lol. It helps the process of donating and they do not provide them. For the return donors, did you know that you can fill out that questionnaire on their app before you even get to the facility?? This is fabulous! Once you do, you'll get a QR code that can be scanned once at the facility. It's only good for the day so be sure to make it in or retake the survey when you know for sure you can make it same day. With this, you just walk straight to the vitals test lane! The donation process itself is pretty straightforward. You wait to be called for a chair. Answer a couple question on your identity, and they do their thing. Iodine, then poke. There is free wifi so you can surf your phone/tablet (one handed, lol), but no television to watch. Most people complete the donation within an hour of being poked. Once done, the staff will remove the tubing, and wrap you up. They also let you know when you are next eligible to donate and how much you received for that donation. It's all pretty simple. They do get busy, so be sure to allow for extra time during these peak times (weekends, mornings and after work hours).Example: I went during peak time at 4:30 pm, vitals check completed 4:45, poked at 5:15, done and out the door at 6:10pm I will continue donating here for a while, the staff is nice, the facility is clean and in a convenient location. Plus yeah, the extra cash is nice :)

I've been going there for a while and haven't seen it get better w same staff adorning people. I've…read morehad issues with them sticking you then walk away without making sure return is good. Taking twice the time. This happens a lot. Donate for less now it used to be $50/$65 now its $50/60 and they're doing away w the points system. Plus it can't be accessed? Really badly done. Card they use isn't connected to Csl, its a separate company. Again issues. So they want more for less from their donators now. Just made people feel less valuable by giving back less too. Hope they can get new ideas for donators cause they're not really making it easy or fun or worth while. Its become a chore within a chore. Just to do something nice for others. How sad and disgusting at same time. Stripping the honor and donor out of the process but yet praise them in info mercials. Must be a joos running it.

Even though you can make an appointment online they will not help you or take you in.read more

I wish they paid more like CSL. It's clean and folks are nice…read more It gets busy and long lines. Make sure you call and find out how busy if your schedule is tight.

I have used Grifols for about a year and have overall had great experiences. The Reno location is…read moreeasy to get to and a relaxing environment. I would like to give a specific comment on Madison, Olivia and Jason and how dependable they are and great at their job. Madison in particular is been extremely professional and overall has made my experience very easy.

while I've earned over 250 from this every time I've gone here either the needle is poked wrong…read moretheirs unnecessary pain on the donor machine breaks and slows down my process by an extra 40 mins