The process is kind of slow, but they warn you of that and ask if you have time to actually do so…read morebefore you start anything :) for first timers it'd take about 2-4 hours, for previous donors it takes much less time. You're also allowed to stop the process at any given time and they let you leave without any questions ! You get the payment as soon as your done and they're very thorough with explaining the protocols, warnings, and so on beforehand. They also make sure that you're actually able to donate - though that in itself takes a few hours. The staff is all very nice and understanding - the actual donation took 46 minutes for me. I started to panic a little (this was my first time doing anything with blood and needles), and they gave me different things to use as a stress ball and ice packs. They also slowed the process down when they saw how overwhelmed I was. Overall it was not a bad experience at all for me, I'd just make sure to keep a few hours of your day open for it and be prepared for a bit of waiting around :)

I would give 0 stars if I could…read more This center is deplorable by every metric. They gave me the run around for 3 weeks regarding my referral bonus, and wasted hours of my time. Never, ever donate here if you value your time, because they certainly don't.

Amazing friendly staff and a comfortable environment for donating... coming here makes giving blood…read moreas enjoyable of an experience as it can possibly be. If you can spare the time, platelet donations help make the donation go even further - I just started into that and it gives me some extra time to catch up on the reading I try to do otherwise but inevitable run out of time. It usually takes me between 90-120 minutes. Even whole blood donations are importantly for the community - anything you can give makes a huge difference for those in need.

My experience this past week was anything but stellar, making me question any future donations…read morethrough Versiti. I had responded to a 'low blood supply' message. The staff was cordial when checking in. However once I began to donate, the techs spent the entire time interacting with each other, behind my head, giving me no feedback. I felt like an inconvenience. I have never bled out after donating, having given a few gallons over the years, but did this time. Blood was on my arm, floor, table, etc. It took a bit while I had my arm raised with pressure until clean up was begun. Areas of blood were cleaned first, but beyond my arm, nothing on me was cleaned or checked. I found blood on my clothes when I returned home. Again, I felt like an inconvenience. No apologies were made. It appears that Versiti does not desire feedback as I have never been contacted post donation with any type of a survey. If you desire donors, I could give you a few suggestions. It appears that Versiti is in need of a transfusion in professionalism.

Came here with my sister to take the CPR/First Aid/AED Adult and Pediatric certification that is…read moreblended course. I booked the class via phone, the CSR was really helpful and efficient in booking the class and providing the information about the course. After paying and confirming my info she said I would get a receipt email and another with access info into the account since there is the online class portion that must be completed before going in person for the second half. I did get the receipt but not the account info, I reached out to their online CSR, they sent a reset password email to help access the account. The online class is pretty informative and can take anywhere from 3-4 hours to complete. There are seven modules in total. For the in person class, it is recommended that you show up 15 minutes before to check in and bring the email or print the proof of your online completed class. The instructor was very helpful and taught efficiently to help deepen one's knowledge and put into practice what one has learned from the online portion. The class was 2.15 hours and went by quickly. Highly would recommend whether it is for work purposes or in general for being prepared for emergencies. Also it's fun to do it with a family member or friend so you can be partners :)

Great!! Staff is fast and efficient. Friendly!! I'm in and out in no time. Always come for the…read moresnacks. Conveniently located!!

I've always had really great experiences here. It is clean, organized, and the staff is friendly…read more This is such a great and easy way to make some extra money while also helping people. The location is right off of Alpine behind Target and has easy parking. There is also a bus stop right there. When you go for your first time, plan on spending up to three hours there but after that, it is usually around an hour from arrival til leaving. You can go twice a week. They have an app that makes it very easy to schedule appointments and to see your earnings pile up!

I've always had great and positive experiences at the Walker location. Today I asked to speak with…read morea manager about my debit card. I'm not going to name the person I spoke to, but she got me a new card, didn't ask what was going on with my old card, or even bother to look at just entered the info on the computer after I scanned in. She didn't even bother to tell me that I would be charged for the new card after activation. I looked at my balance right away to make sure it was on my card, and needless to say, I was charged for the new card, so I went to ask to speak to her once more and told her why I was charged for the card. She stated that everyone is charged for a card replacement regardless of the reason. She then says that unless your card is expiring, you will get a new one in the mail. I looked at my card, and what do I see? My card expires 03/26, I show her the expiration date and ask for a refund, and she looks at me and says sorry I can't do that since it was already charged! Like seriously, most people who come in to donate are counting on what they will be receiving from the donation for bills/gas. If she would have just taken some time and asked to look at my card or even tell me that I will be charged for a new card, I would have asked for an alternative or maybe have waited for the new one since my card cannot be read when swiping to pay becuase the black strip in peeled off, I even showed it to her when I went back in. Honestly, to me I feel like it was too much of a bother for her to at least look at my card or even giving me a heads up that I would be charged for this card would have been nice. I understand you all work long hours and are all human and make mistakes or forget to mention something, but don't try to blame the other guys for not informing me that there would be a charge for a new one. You, as the manager should have taken that responsibility.

It's #ThankYouThursday! A time to share about businesses we're thankful for here on Yelp. I'm…read moreexcited to share about BioLife, a plasma donation center where your donation can help save lives. A friend of mine has been donating plasma for awhile and let me know BioLife was doing a bonus in October - $950 if you do 8 donations in 30 days. Unfortunately I wasn't able to sign up in time, but the same bonus is still happening in November. Payment comes on a prepaid Mastercard "debit" card. You can use this card like most debit cards, or you can withdraw cash at participating ATMs or deposit the money into your bank account. You can register for an account online and sign up for an appointment. Your first appointment is long because they register you, screen you for donation, have you answer a really long questionnaire, then review the questions and get a physical exam. I ended up being there for 2+ hours on my first visit. The screening process is pretty easy, you can't be visibly ill (or actually sick), they prick your finger to test your blood for protein and iron levels, they weigh you to see how much plasma you can donate, and they take your temperature and blood pressure. You have to have at least two "good" veins in order to donate. I'd never donated plasma before but it was a pretty easy process. The needle they use is pretty big, but as someone who doesn't really like needles, it wasn't too bad. I thought I might be able to get some work done while I was there, but you really can't do much because you have to keep your arm still and straight, and you have to squeeze your hand or a stress ball on and off throughout the whole procedure. They have wifi so you can scroll your phone or watch shows etc. All the employees I encountered at this facility were very professional and kind. It's cool to be able to help others in this way, as well as make some extra cash.

Medical was not professional at all.She wanted exact information. She had a problem with tattoos.read more

These people are so rude for no reason. Couldn't even find my vein, had to dig around in my arm…read moreforever. Ended up not being able to donate because these people are incompetent and incapable of simple medical procedures. This one man, I think his name was Andrew? Drop the attitude fruitcake, it's never that deep.

Had an interview set up and no one showed up!!!! Left 2 voicemails no one followed up!! Don't waste…read moreyour time working for these jokes!!

The facility itself is clean and the donation process is very quick, HOWEVER....some of the staff…read moreare extremely rude. A woman named Tev is one of the absolute worst!! She is so disrespectful that I stopped donating at this facility. She treats people like they dog crap and shouldn't be employed in a service industry.

It's no wonder there's a shortage with the terrible staffing and all the employees talking very…read moreloudly about all there family issues. And then I was declined because of my veins and I know they are fine and very visible this place should not even be in business very disappointed in this place!!!!!!

The phlebotomists here for the most part are excellent. The folks working the screening area are…read moreslow and this morning I was told there was an hour and a half wait just to get on the questions. WTF. There are two other plasma centers in Kalamazoo, neither one of them is nearly as slow. What a crap show. What's funny is that the owner replies call us so we can discuss this,but they've had the EXACT same problem for 15+ years.

Almost everyone here is reasonably nice except for Jadah. She is a pure ass hole. Calling her rude…read moreis an insult to rude people. She can stick but she has the crappiest people skills imaginable. telling donors to hurry up cause she called their name twice is unacceptable. No people skills at all.

The staff at Octapharma are very professional, clean and capable. As with any medical facility,…read moresome phlebotomists are better than others. Some of the "sticks" hurt; some you barely feel. That being said, I encourage people to donate plasma. As someone who has Rh Negative blood, I am one who has benefited from donated plasma. I like knowing that my plasma allows others to live a better life. As an added bonus, you get paid every time you donate, taking only an hour (or less) out of your day.

This was the worst experience I've ever had. Staff was super…read moreunprofessional and ignored me a few times. They also stuck a needle in without giving me warning and proceeded to fish around for my vein while the needle was in my skin. They then took the needle out and my arm started to bleed severely. They tried again on my other arm and did the EXACT SAME THING. They then proceeded to accuse me of having a blood clot when I had recently been checked out by my doctor and was absolutely fine! No, maybe it wouldn't work because you're unprofessional and untrained! When I wanted to stop they tried to convince me to try again after telling them to take it out because it HURT and the lady walked away to do paperwork. I said get it out of my arm. Their policy states very clearly that you can stop at any time. Clearly that is not the case! I will never be back and unless you want a bruised arm, I wouldn't suggest trusting this establishment. If I could put no stars I definitely would!