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Glendale, AZ

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BioLife Plasma Services

2.3 (91 reviews)
Open • 7:00 am - 3:00 pm

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Andrea M.

I signed up with a bunch of coworkers so we could donate plasma and get back to the community. It says two forms of ID so the first one I brought was A Arizona drivers license. The second one was a passport card. They said the passport card wasn't good enough even though it's on their website so I provide them With another piece of ID. They said that's not sufficient then they wanted my Social Security card which I don't carry with me but I had a picture of it on my phone, front and back that was not acceptable and they needed a W-2 so I uploaded my W-2s for all three of my jobs and of course it only shows the last four of my socials, which is not good enough they are not clear on their website and the woman at the front desk not only has a mask over her mouth Language is very difficult to understand then get someone else who tries to explain it but basically now they wanna run my Social Security number, despite showing them three different W-2s, my passport card, my drivers license, and a picture of front and back of my Social Security card. The website is not clear and or they are not going by it. So far all bad!!!!!! are you able to help me because my appointment is five minutes before his and he seems to be quite further along and needs to verify my social. Apparently Andrea-Marie let me grab my purse. I'm looking for my ID.then to add I download 3 apps give them current w-2's but not good enough because it only shows the last four O and the best part I have a cope of my social in my phone front and back and not good enough. no referral fee unless you have already donated. Then after all that. Can't donate because I have beautiful thousands of dollars of artwork in my inner arm. Wow! Waste of time.

Thanks biolife.
david m.

Myra once again is remarkable. Didn't even feel the needle. This place is great. Good people thanks Myra I'll be back for sure.

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Lupe E.

i took my boyfriend here for his first time donating plasma, i chose this location because it's closest to his house but the one i always go to is the greenway location, upon arriving to this one it was packed! and there was 2 people ahead of him as new donors, the one that was next said she'd been waiting for an hour and 15 mins and that was with an apt!! then 15 more mins pass and then she's finally called up, my boyfriend at that point wanted to leave because it was 30 mins passed his apt time but i convinced him to stay, his apt time was at 12:05... it is currently 3:06 and i'm waiting for him in the parking lot.. this is outrageous, if they don't have enough staff then close out some apt times so people aren't waiting for HOURS to get attended and donate this is so ridiculous, i watched 2 people walk out because it was taking so long and there was managers walking around just hiding in their office without providing beneficial help to speed up the process for people waiting in line, im so glad this isn't the closet location to me, either hire more people or close out some apt times if you don't have the staff for it, it's simple, i only recommend coming here if you want to waste 3+ hours of your life

Messed up stick. My other arm had already been botched too this time.

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4 years ago

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5 years ago

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7 years ago

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7 years ago

Staff is nice but the lines have been ridiculous! Takes longer to check in than it does to donate anymore.

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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7 years ago

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7 years ago

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7 years ago

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Page 3 of 3

Ask the Community - BioLife Plasma Services

Review Highlights - BioLife Plasma Services

“I'm a bit skeptical about other employees at Bio-Life sticking me, And I have been afraid of needles for a long time.”

Mentioned in 2 reviews

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Vitalant Blood Donation - Glendale - Relaxing area

Vitalant Blood Donation - Glendale

3.6(35 reviews)
1.2 mi

Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!

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Vitalant Blood Donation - Glendale - Main room

Main room

Vitalant Blood Donation - Glendale - Main area

Main area

Vitalant Blood Donation - Glendale - Entrance/waiting area

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Entrance/waiting area

CSL Plasma - Current rates. $120 base rate a week existing donors.  Compared to 2023 about the same $110 rate per week.

CSL Plasma

2.3(84 reviews)
6.1 mi

As a first time donor, make sure you have time in your day, if you're in a rush come a different…read moreday. However they will walk you through the entire process and help if you need anything. This place is amazing. People at the front always greet with a smile and kindness. The people on the donor floor are quick and professional. There is water and snacks at the entrance. The area is always clean. Two of my experiences there- I broke my glass water bottle on the donor floor, they attended to the problem quickly. They were understanding. Another, is a worker saying a comment in regards to a person asking to pick up their wallet. She made an unnecessary comment about how the wallet doesn't have any money & that's why the young gentleman is there. She has a rude attitude all around.

$46 and 2 hours of my life for the privilege of losing blood and earning an 8-week deferral…read more I spent roughly 2 hours at the plasma center and received $46. Then, because the machine apparently decided to keep some of my blood instead of returning it, I was told I'm now on an 8-week deferral because the red blood cells couldn't be returned. They explained that this was due to FDA regulations. Fair enough--blood safety rules exist for a reason. But it would have been helpful to understand exactly what happened, how much blood I lost, and what the recovery implications were before leaving. So, to summarize: 2 hours $46 blood not returned 8-week deferral. That's an impressive exchange rate for modern civilization: two hours of my time, a portion of my blood, and eight weeks of unpaid leave from the opportunity to donate again. I understand that equipment problems and FDA requirements aren't necessarily the staff's fault. However, the communication about what happened and why the deferral was necessary could have been much clearer. At least I got $46 and a firsthand reminder that donating plasma comes with terms and conditions apparently written by a committee that has never had to explain them to a person who just lost blood. Two hours, forty-six dollars, some missing blood, and an eight-week timeout--apparently that's the premium package. They will respond with a generic response to call them which you do and they don't respond as some guy called Patrick is too busy

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CSL Plasma
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Banner Boswell Medical Center - Terrible staff- inattentive, more focused on protocols and checklists and chatting it up than caring for the patient.

Banner Boswell Medical Center

2.4(136 reviews)
6.1 mi

Received exceptional care from staff and doctors. We entered through the emergency room, we…read morereceived the immediate attention. Had blood work x-rays, and CT scans done in a very timely manner. Once submitted to the hospital, the nursing staff and doctors were outstanding. Always available to answer questions and address concerns. Hospital staff was very helpful.

After days of listening to condescending treatment to an experienced professional, caring, stressed…read morefamily members and friends of a critically ill patient... writing my reviews! Nurses are the ADVOCATES, eyes and ears and hands on to help heal patients and inform physicians... family and friends are also advocates for their family member as we know their history BEST! Read it ask questions and learn your patient! Several day ICU nurses 1B and a day House supervisor gets a 1/10 as there is no kindness, no sympathy, disrespectful, terrible terrible rude communicators, condescending, no empathy, no hands on and no talking to the patient or family whatsoever! Leaving a patient without a sheet or blanket and body temp 36.7-36.9 ... can understand with a fever but!?!? Rooms are cold...being told oh he can't feel the cold! Really? Family and friends their Perception is one's reality! I know that was taught in nursing classes! Put a sheet or blanket over patient unless a valid reason Not to! The Same Day nurse Never came into the room hours 11-5 to evaluate or speak to the patient or speak to family or friends on separate day shifts! Kept saying she is busy she is busy!...We were shocked seeing RN literally telling their charge RN saying she has been in the room all day and was there 10 min out of 6 hours, at the doorway! Having others step in room or just ignoring the patient & family most of the day shift is this her go to? Talking to family and patient friends like they are idiots is a reflection of her low self esteem and lack of knowledge and wisdom! What about the nurse talking to the patient who is HOH and on a vent From the doorway about if they have pain...to avoid a gown and gloves! or nurses who do not pass any messages or questions on to the physicians during AM rounds or that family is there and been waiting or have called Doctor back! The ICU RN staff, primarily days needs some more education and personal lessons to learn SYMPATHY AND EMPATHY for patient and family Or Leave the nursing field! My dogs get better care than Boswell ICU B! Yes, We see and listen to the rude, condescending nurses, watching the computer only, while sitting 25 feet away and just ignoring actual in room or eyeballing the patient ...that is more than one day shift RN on 1B. Also a Days House supervisor needs some education in conflict resolution and solutions not Defense of her staff and treating family like we are making the scenario up! That's an epic failure as a days house supervisor! Need more experience or education! BTW Eliquis is not the same as Heparin Look it up nurses!!! The stand out, amazing 1B 10/10 RN s ... well their co workers know who they are and so do we! Your passion and knowledge and caring is what all staff should act like! You hold a PROFESSIONAL RN LICENSE! Act it!

Photos
Banner Boswell Medical Center - Heading in for my procedure.

Heading in for my procedure.

Banner Boswell Medical Center - Empty room- no seating for us! They also had a lady soliciting for research purposes on the patient floor! That's pathetic.

Empty room- no seating for us! They also had a lady soliciting for research purposes on the patient floor! That's pathetic.

Banner Boswell Medical Center

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BioLife Plasma Services - blooddonation - Updated October 2026

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