Great service, Bruce was extremely helpful and ensured we met our deadline to leave. Our…read moremechanic,Justin,did a quick job identifying and fixing the problem. Everyone was super helpful and friendly!

Bruce is a GOD. Bought several bikes over the 28 years we lived in Hopland. Wonderful owners as wellread more

Phenomenal staff!! Leif and Daniel got me through a very high stress situation! Their help was…read moreinvaluable to me and their expertise, calm and collected demeanor kept me on track! Above and beyond the call of duty THANK YOU NO VERY MUCH!!

My female friend and I pulled up to the Ukiah dealership, excited to see all of the bikes on offer!…read moreWhat we immediately saw were several rotund gentlemen in Harley-Davidson gear loitering near the entrance and at nearby picnic tables. We had planned on shopping for my friend's first bike to celebrate after a tough divorce, unfortunately, she felt intimidated by the quantity of unfriendly-looking faces congregated outside the store. We discussed our options, looked online, and made the decision to head to another dealership in Santa Rosa.

What a savior Bob is, I had part of my exhaust pipe break. I called him and he fit me right in,…read moretook care in and he fixed within 15 minutes. Very positive experience. Such great stories he tells as well!!! Thank you very much

Beelers was great! Fun ! Good prices he even fired up his rat rod for me he's awesome he even…read morewelded my door striking plate and spray primed the medal on my 24 year old truck because my driver door hinges where bad and split the medal ! On striker plate I also found out it was bad since then I replace it and installed two hinges. He put new muffler sounds great! Iam a happy camper.

I have always had the best luck with this team. I live in Cotati about 65 miles away and for my…read moretruck needs this is the only place I go. Very knowledgeable about aftermarket parts and performance needs. Always well priced and appreciate the people. Will continue to bring my business to them.

WTF is wrong with these people??? Horrible service, incompetent and rude people. They cannot (or…read morewill not) diagnose problems correctly, they don't get back you with quotes for work, and they charge you for things other shops in town don't like just looking at your truck. Out of the 4 projects that I tried to work with them on, they sent one quote to me. It was THREE TIMES what the other shops quoted. Screw these guys.

I brought my 23 Wrangler here for an oil change. I've always taken it to to Sport Dodge in Fort…read moreBragg for service but since they closed I thought I'd give Thurston in Ukiah a shot. It was fine although they didn't leave a reminder decal in my windshield of my next oil change. It's the little things!!! As a female I count on that! If the little old dealership in Fort Bragg could do this for their costumers, than Thurston certainly could have. Disappointing first experience. I let them know, but I didn't have time to wait as I had to get back to the coast.

$220 to install a headlight quoted $50 for the light then charged $100 for it like they didn't know…read morethe price of the part beforr they sold it. This place of a joke that's into ripping people off

Almost 2 months in your shop, when you originally indicated one week?…read moreAll this after collecting an $800 deposit? Did you lose the car?

Mendocino Transmission helped us out when we were in a huge bind and stuck in town with…read moretransmission issues. They were honest and straight forward and went above and beyond to help us as much as they were able. Real people, family orientated and honest.

Worst service in a long time. I waited 4 months for a head gasket repair on my 93 Dodge ram 250…read more They ignored my phone calls after 2 months, and when they finally got my head gasket ordered, they failed to tell me it didn't come with new head bolts, and so they installed it with the old bolts!!! Then, it wouldn't start, so they tried starting fluid instead of ordering a new fuel lift pump. They said, "must have been sitting too long". Yeah? No kidding? So I ordered and delivered the fuel pump. It works! Still has oil in the radiator that I have to deal with. Low rpms and smoke in the exhaust now. Still charged me $2000 to get it back, not fixed. Super disappointed in the communication.

Used them for a uhaul trailer rental after a previous location failed to have the rental trailer I…read morereserved. The workers were extremely helpful and got us back on the road as fast as was possible. Very helpful, made the whole process easy.