Booking system is not user friendly!! Needed a wash and trim only, which is not an option on their…read morewebsite. Called two weeks prior to get clarification on how to book, did as I was told. On the day of my appointment I received a text message requesting that I wash and blow dry my hair prior to going in, because salon is very busy. I informed her that my appointment IS for a wash and trim. She stated that she does not have time to do a full wash because my appointment is only for 15 minutes. Just to note, when you book your appointment the system unlike others that I've used before does not tell you the amount of time allotted for your appointment. This would have been my THIRD time at this salon(I only go to salons for trims but wanted the full experience this time). I canceled my appointment, and needless to say I WOULD NEVER return.

Yesterday I got my hair done. I got the Hydrating Silk Thermal Press $70 and a trim $10 (normally…read more$20....which makes me wonder how much a full cut costs...?) Kween (my stylists) a great job "splitting my wig"!!!! The salon was clean. The staff was polite. They each seemed very knowledgeable in their craft. But there were some things that overshadowed the visit. The system to set an appointment is already not user friendly. It is in a site with hundreds of other salons and at times it was difficult navigating to get to the chosen salon. It was easier to go to the email sent and get to the salon from there. Once you've selected they style, chosen your stylist and come to grips with the rather high prices, you confirm the appointment. You will get an email confirmation. This has a list of ALL the rules of the salon. And there are a ton of them. You can't bring your kid(s). And if you cancel they charge $50. Which is insane for a single parent like myself. Moving on... During my appointment, it was revealed to me that my mothers appointment for 6am the next morning was canceled without her knowledge. Apparently, the confirmation email and accepting the appointment isn't sufficient. One must also confirm. You get a confirmation email 24hrs after accepting your appointment. And if you do not confirm, the owner goes into the system and deletes your appointment. A first time client wouldn't know that. And it's horrible business practice. Especially when someone needs to get their hair done. And now your appointment which was scheduled days in advance is canceled. If someone is like me or my mother, you don't always have the time to check your email. And you receive like 5 between the time you set the appointment and your arrival. Again. The young lady was very good at what she did. My hair is soft and well trimmed. A bit straighter than I care for...I like straight but full. But overall...she did Grade A work. But, how the owner treated my mothers appointment...This will ensure two lose two customers.

Shout out to the lady with the blonde hair for braiding my hair,she did an amazing job. And I will…read moredefinitely comeback here soon!!!

If healthy natural hair is your objective M&M beauty shop is the place for you. I have been going…read moreto this shop owner when it was was just a dream in her mind.!! My hair was a mess when I started but now my hair is about 14 inches long. Maggie braids and washes like no other, lay back and her magic hands washes away the stress! Marie, the owner colors, cut, perfect weaves and the hair is included if you want. In this shop the customer is the priority! I would most definitely recommend this to my friends!!

I was stressing a bit because I needed an edge up today because of my organization's Holiday Party…read moretonight. I've been trying this male barber a few times, but he doesn't listen to my requests. Well, Miss Tracie definitely listen to me and made me look. Absolutely exactly how I wanted to look. I will be back. She was so calm and nice and the salon is really well-maintained & very clean, I was just pleasantly surprised I can't wait to get a full service from her.

I do not recommend Tracey. I had two-strand twists done earlier today, and I just spent an hour…read moredetangling the ends of each twist and combing out knots. She said she moisturized the ends, but left most of them knotted up. When I sat at the shampoo station, I had to remind her to give me a cape. The wash was quick and not thorough. The parting was uneven.

Scheduled my appointment and they were on time and ready to go. They provided me just what I asked…read morefor. One tip: the hair is a little itchy.

Went yesterday to get my hair done and child not only was I pleased with the work... they wasn't…read moreeven over priced! Definitely gonna be the ONLY shop I go to for my hair braiding needs... oh and did I mention their as sweetie as pie!!!!!

I took my daughter here for the first time to get knotless braids, and I am beyond pleased with our…read moreexperience. From the moment we walked in, the atmosphere felt welcoming and professional. The pricing was typical and fair, and everything was explained clearly. They were efficient, answered all of my questions with patience, and worked quickly without sacrificing quality. As a mom, that meant a lot to me. My daughter is very picky about her hair, so I was honestly a little nervous but she absolutely LOVED how her knotless braids turned out. Seeing her smile and feel confident made the entire experience worth it. Queens Touch truly delivered great service, professionalism, and beautiful results. We will definitely be back, and I highly recommend them to anyone looking for quality braiding services done with care.

Hair2fly is very u professional and negative. Ladies DO NOT ALLOW THAT LADY TO TOUCH YOUR HAIR. Her…read moreattitude is disgusting, she talk ill about clients. Chemicals are slipped into her products which cause damage to my natural hair. I repeat DO NOT allow that lady to touch Strand on your head. Very poor experience, terrible customer service. And if you go to her page she referred to her clients as dogs. Don't walk RUN away.

I love my stylist, the ladies that work with her are awesome as well, i love the way they help each…read moreother navigate through the day, making sure the clients get out in a timely manner. Ms Z and The Bobs she send out honey don't play with her ‼ I highly recommend, this establishment

I had a appointment scheduled two weeks prior to me arriving which I called the salon personally…read moreand booked. When I got there, they claimed that their booking site was down and didnt see my appointment but I got two confirmation emails confirming the appointment. The stylist never showed up and the front desk clerk asked me to come later(there was no later because I had to catch a flight hours later) and I scheduled a early appointment for a reason! I had to no choice but to go on my vacation without my hair done. Hours later I received a text from the stylist asking me to return for a discount. No thanks!

i've been going to the same stylist for a very long time but I thought i would give this salon a…read moreshot because they are closer to me. the salon is easy to find near Highway 675. I received my appointment in an email or text message and was reminded before the appointment. I was greeted very nicely and introduced to the stylist. the salon is peaceful and beautiful and welcoming. my stylist Bre, discussed what i needed although i registered on line for the appointment. I was taken back to the sinks and she did a wonderful, but quick wash. I have natural hair since the Pandemic but she did a great silk press. I was so pleased with it. My hair was so soft and flat that I was truly shocked and it didn't take all day. The style fit me although we had never met but it was wonderful. I'm going to come once a month and hopefully, use the same stylist. I noticed them doing color and they have a makeup artist. Tis the season.

Came here for a starter loc consultation. The receptionist could've been friendlier, my consultant…read moreseemed tired and rushed, both were unaware of the special posted on the IG page, which created a price discrepancy between us. They also charged me an additional 50 dollars for the density of my hair. Much of my consultation was spent talking about their products. Shea Locs has multiple locations and it felt like a sales-y franchise situation. Overall, I wasn't satisfied with my experience and will not be continuing my loc journey here. On a positive note, the shop was clean, they had good music playing and I was promptly greeted.

Wanted to try a nearby loc shop ..I booked a consultation to get feedback on what my hair needed …read more. I received a detox service and a re twist ..I have waist length locs ..After my retwist i noticed my hair was frizzy at the bottom half of my locs ..I ask her why is my hair frizzy and it looks worse then i came in here ..She replied it was my hair texture and it made your hair soft ..Well why didnt you tell me that in my consultation ? I was pissed ..She then said if i wanted that fixed i would have to pay for a starter locs service on top of my retwist and next time you come in we will make a note of that ..I paid 240 dollars to look like felicia from Fridays ..my twist only lasted for two weeks ..Never again ..