Even though I didn't buy a vehicle from Robert, I felt the need to write a glowing review. My wife…read morewas in the market for a used Lexus LX 570 and he had a 2014 in stock. I called and he was available to meet the same day. Robert comes across and honest and genuine, two traits you don't often come across with car salesmen. He was low pressure and asked all the right questions. He also gave me a tour of his immaculate shop and as I'm a car guy, he even gave the back story behind some of the cars he had for sale. We ended up buying a different LX 570 because my wife wanted white with tan interior and Blue Line's was silver with black interior. I was so impressed that when I'm in the market for a sports car, Robert will be my first call.

I just bought a Ram 2500 Power Wagon from Robert and it was the best buying experience I've had…read more Robert communicated and worked with me the entire time. Shipped my truck to California and made sure I was getting the best service. Great, trustworthy guy and friend.

Mar 2026 - NEVER AGAIN WILL I USE THIS DEALERSHIP.... 3 weeks and no one calls, or provides updates…read moreon the vehicle, unless they want money and to charge for the vehicle to sit on their property. Where to start the horrible service and billing add-ons? Had my Ram 1500 towed from Carmax on a Carmax warranty to the dealership for diagnosis on why it would not start. It was the radio frequency hub, which is covered by the warranty. The initial reason it went bad by the dealership was because of water leak. No signs of water leak, no smell of mold, no pictures to prove it was the water. Asked the dealership to contanct the warranty company and request for an investigator to come out. Dealship did not request the warrenty but wanted me to pay over $4k to get the hub replaced and fix the leak. In the end, I had to pay for the RF Hub, and then they tried to charge me for towing my truck into the bay, plus and extra charge for them to remove the seat to access the RF Hub. Isn't that what general labor charge is for? NEVER AGAIN WILL I USE THIS DEALERSHIP

Chronology of Events:…read more 1. March 28, 2025 - First Incident My vehicle was towed to your dealership due to a complete transmission malfunction. Diagnostic codes (P1DB9, U0101, U0402) were retrieved. The issue was traced to a faulty connection in the XY230A connector. I was charged $148.58 (including an unspecified discount), despite the repair reportedly falling under the powertrain warranty. No rental vehicle was provided despite multiple requests. 2. August 4, 2025 - Second Incident The Jeep was again towed in for intermittent shifting issues. A single code (U0402) was retrieved. No issues could be duplicated by your team, and the vehicle was returned without repair or charge. Again, no rental vehicle was offered. 3. August 12, 2025 - Third Incident Similar transmission issues led to the retrieval of codes P1DB9, U0101, and U0402. A faulty valve body and TCM were diagnosed and replaced under warranty. No rental vehicle was provided despite repeated requests. 4. September 16, 2025 - Fourth Incident Transmission issues recurred, with the same codes reappearing. Your team diagnosed a faulty engine and transmission wiring harness and also replaced the starter (which was damaged during the repair process). Repairs were completed under warranty, and I picked up the vehicle on October 14--after nearly a month without reliable transportation. A rental vehicle was only made available on the evening of October 8, despite multiple requests during the four-week service period. Customer Service and Repair Quality Concerns: During and after the most recent service, I experienced serious issues beyond the mechanical failure itself: Lack of Communication: Repeated requests for updates went largely unanswered, leaving me in the dark for extended periods. Delayed Rental Car Provision: A rental was only provided well into the fourth week of service, despite my multiple and timely requests. Vehicle Condition Upon Return: Upon picking up the vehicle, I noted and reported the following concerns: Fender liners improperly installed (now corrected) Power wire for aftermarket tow harness routed incorrectly (corrected personally) Damaged interior trim (pending replacement) Gouge/scuff marks on interior panels (pending assessment by a specialist) Missing exhaust clamp causing increased noise and interior odor (now resolved) Interior left dirty with visible grease and grime (cleaned personally) Additional issues since discovered: Loose upper trim on passenger side Loose/misaligned lower interior B-pillar trim Loose ground wires Worst experience of my life no respect at all for my vehicle and still no return email from the general Manager Ralph Perkins. Justin Watson failed to make sure my Jeep ground issue was correct when picking up the Jeep so when the tech came out he notice yet another thing broken and had to order new battery terminals. Rob the tech was embarrassed and has shown more concern than anyone. He actually took a moment to care how they left my vehicle. The loose ground cause the Jeep to cut off right in the bay on 10/23/2025.

Looking for a truck. Patrick was very helpful and honest. Great place and experience.read more

I only gave 5 stars because that's all they have! I'm not…read moregoing to sugar coat it, I was not wanting to deal with a sales man, or all the dealership bs. Trying to nickel and dime me to death. And I came prepared to be the difficult customer. Then Glenn came out , who looked me in the eye, and came straight out and wanted to know what I was looking for. I explained I was looking for an 05 Tahoe I found on Cars.com. Which at the time I showed up, he was dealing with auto wholesalers and other business issues. Cliff didn't give me a line of being busy or passing me to an associate....Happily he went and got the keys and started it for me. ( I got to watch the exhaust for smoke and listen for problems) sounded good, "let's go for a ride" was the next thing said. And down the road we went, pretty decent 10mile run, which we discussed what I was trying to do and how I was planning to pay. All good- seemed to be the order of the day with Glenn. Returning back to the lot, he explained there was a Gig list from the mechanics and would be back, leaving me alone for 20-30 mins while I could check out underneath, inside and the engine bay. Satisfied Glenn meets me and shows me the list, and shows me a price which allowed me to make a good and quick decision on the purchase. We filled out paperwork and put a plate on in the Tahoe, total time about 3 hours, most of the waiting was the document people at the "real" dealership. Bottom line The Clearance center is not going to have a 1 owner 20 mile cherry ride, it's cars that need a little love but still have a lot of life. Glenn set me at ease, gave me trust and earned mine, didn't push the hard sale, and made me feel like and in the end everyone was happy.

Had a smooth transaction with HoneyCar. Everything went as agreed and finished the deal quickly. I…read morewould do business with them again.

I received a lowball offer from Jennifer at this dealership, and I was very disappointed by the…read morelack of professionalism shown by the establishment. For context, I was selling my 2024 Porsche Cayenne Sport that I purchased brand new for $135,000 plus tax. I was seeking a fair market value based on current listings. Carvana offered me $91,000, while the dealership only offered $80,000-$85,000. I would strongly caution others to be careful when trading in or selling a vehicle here.

Top notch customer service and appreciation. If you are in the market for a John Deere tractor then…read morethis is the place to go. Bought myself a new 2720 for xmas to work my acreage and I have been extremely impressed, both with the equipment and the service I received and continue to receive (was just in there today for a couple of bits 'n bobs). They are willing to make a deal to get your business, if you are looking for a tractor or ride-on mower they you owe it to yourself to go talk to these guys before you make a decision. I bleed green and am biased to John Deere, but seriously, these guys are great, give them a try before you buy a junk rider at the big box stores. You get what you pay for!!!

I had pre-approved financing and found the 2011 Toyota RAV4 through Truecars. Nic is a wonderful…read moreperson and honored the listing price, which had just been reduced. He is familiar with Navy Federal Credit Union's paperwork. He bought my very old trade-in for cash, found fee reductions, and transferred my existing tags to the new vehicle. I only paid less than $200.00 out of pocket. I have had zero issues with my vehicle. I would do business with him again, and would recommend him to other people.

Great service and reliability They are a new business but…read morehighly professional Will recommend anyone who is all about durability while looking for a car in todays market....

From the owner: Since Extreme Autos opened for business, we have made it our focus to connect car shoppers to…read morequality used inventory. No matter what your budget or your needs, we are confident we can help find the right vehicle at a great price. Our used vehicle lots around the Font royal & Strasburg, VA area offer several convenient locations for your auto shopping needs. We have a wide inventory full of clean cars, trucks, and SUVs from all of the great auto brands. We have prices sure to agree with your pocket book and our flexible financing makes it easy to afford your next vehicle. We invite you to stop by any one of our locations to meet with one of our knowledgeable sales professionals. We offer a no-hassle sales environment, free vehicle history reports, and quick financing to get you behind the wheel of your vehicle today. Contact us today with your auto shopping questions and we'll be sure to get you the information you need to buy with confidence at Extreme Autos.

I had the opportunity to purchase the first hummer EV,SUT and at MRSP despite a crazy demand and…read morelimited supply of these vehicles. From the moment, I came to the dealership until the last moment I left I was treated professionally. From Phil, Kevin, Brian, Michael, Chris , and Mr. Kerns, Everyone was outstanding. I will continue to recommend Kern and bring any future business and service to this family-run business.

I was rescheduled 3 times due to their incompetence. Then treated poorly and aggressively by the…read morebody shop "manager." Fortunately i had proof when i brought it up to the greater management. Unfortunately i cannot recommend this business to the people i know in my hometown.

Over charged and refuse to answer phone calls about it. I would never go there again.read more

I will start with the good. The young lady at the service desk, blonde hair, well done tattoos on…read moreleft arm, and the two cashier ladies were awesome. Very friendly, very nice, and very helpful. Now the bad. I took my avalanche in because of an airbag recall, however, I was having issues with the stabiltrac, the #1 cylinder was miss firing. So I replaced all the coils, wires, and spark plugs yet the issue remained. To give context as to why I went to the dealership, years ago I bought a Nissan pathfinder that was over heating. I changed out everything possible and still the same issue even after taking it to two mechanics. No idea what the issue was. Took it to Nissan in Winchester and Nissans have a heater switch that is more or less specific to Nissans. Only a Nissan mechanic would know about this issue. So it was finally fixed. So I took my avalanche to Malloy because I thought maybe they had a better way of determining the issue. The way I had to park my truck there was at an odd angle due to the parking lot being full, this matters later. I asked them to do a diagnostic on the truck for 180 bucks. What I was told a day later was that the #1 cylinder was bad, they would have to break it down to see what the issue was which would be expensive and they took an oil sample and found metal shards in the oil. When I came back to pick up the truck I noticed it was on the exact same position, the dirt on the hood was the same as when I left it, and there was no way someone got an oil sample, I crawled under the truck to look and there was zero fresh oil and the plug had not been touched. So I paid 180 bucks for what AutoZone does for free. Their solution was a 12k engine replacement. I cannot prove they did nothing, but I could see that they only hooked up the diagnostics device to the interior port and that's all. I would never take a vehicle to this place for work nor would I buy anything from them. Finally, all cylinders began to fire properly, the issue is with the computer. And they never even mention that.