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Bingaman's Auto Service

3.0 (2 reviews)

Services - Bingaman's Auto Service

Auto maintenance

Auto repairs

Routine automotive maintenance

Bingaman's Auto Service Photos

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5 years ago

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8 years ago

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Tom Shockey Collision - Check us out on facebook at Tom Shockey Collision

Tom Shockey Collision

(2 reviews)

I got a flat while driving south on 81. AAA sent Shockey to help me. The tow truck driver was so…read morenice! Drove me and my car to tire shop and made sure they could help me before leaving. Fast too

I originally had my car fixed after a front collision and they did great work. With progressive I…read morehad the choice to go to a dealership or to a local auto body shop and I chose the local to support local businesses. After picking up my car I noticed new chips off the paint on my back bumper that I believe were not there when I dropped it off originally. I called them the next day and the gentlemen at the front desk said to find a time you can bring it in and we will take care of it. I dropped it off on the 12th, got a call the 13th from a woman saying they didn't know what was being done to my car....I explained the situation and she said everyone was on vacation or off so thats why they didn't know and someone would call me the following day if there was an issue. I waited a week and called on the 19th to see what was going on with what should just be a quick paint job. No one seemed to know what was going on with my car after being placed on hold twice. Actually spoke to Tom Shockey he said he was reviewing cameras to make sure they were at fault. He said he would call me the following day. I waited till the 23rd because I understand people get busy and watching camera is a time consuming activity. I spoke to someone who said that Tom wasn't in and he would leave him a message. I never received a call from anyone letting me know what was happening and where they were in the process. I eventually just went and picked up my car on the 27th and they happily gave it to me. I don't care that it never got fixed because it so small but I think their way of doing business with how they communicate to the customer who is without a car for 2 weeks is completely unprofessional. I am a business owner and if a customer claimed one of my associates did damage or something in the same criteria in my restaurant I would put every effort towards finding out what happened and make sure none of my associates were at fault and happily communicate to the customer that I reviewed camera and cant see anything or what I see is not their account of the story. If they did it or not I'm just going to spend my money at a dealership from now on!

Strite's Garage - Formal court hearing was held after failed resolution attempts

Strite's Garage

(6 reviews)

In May 2025, I brought my 09 Pontiac G8 to Strite's Garage for a major rear-suspension overhaul…read more I supplied over $1,000 in new bushings for the job. The shop performed additional work I did not authorize and attempted to charge me for services I had specifically discussed -- which showed no signs of being completed. When I picked up the car, it was pulling hard to the right, scraping during turns, and howling at speed. I left a voicemail after the test drive to report the issues and explain I would be having the work inspected by a third-party shop before proceeding. Instead of replying directly to me, they reached out to family members of mine. That alone was enough to permanently damage my trust in how this business handles communication and conflict. Over the following weeks: - A tire shop found the subframe was misaligned, bolts were improperly torqued, and the alignment was far off. - After multiple visits to resolve it, I still had to go to a GM dealership twice to get the vehicle driving straight. - All in all, it cost me over 15 hours and additional repair bills -- just to fix strites work When I tried to resolve things formally, the owner did not dispute any of the details. Instead, I received a religiously framed email, offering a lump sum payout if I met him in person at a specific time. The tone and content were so unprofessional and manipulative that I can't even include them here -- because some platforms flag or reject the wording even though it's his. I have the full email saved and available upon request. Even on Better Business Bureau, the owner publicly used similar language -- asking readers to "continue to find life and meaning in Jesus Christ" in response to my report. That further reinforces my concerns. Summary: In my experience, Strite's Garage: - Performed serious suspension work incorrectly - Billed me for unauthorized work I never asked for - Billed me for work not done - Avoided accountability - Reached out to third parties instead of communicating with me - Attempted to resolve things through religious and emotional pressure

I was recommended to this garage from my usual mechanic who would not take a deeper dive into what…read morewas going on with my engine in my mini van. He thought that the sounds and shaking from it meant that my engine was probably done! So he recommended that I take it to Strite's because he didn't want to deal with it. It turned out when Strite's took a look at it, that all it needed was a new timing belt kit, and a couple other reasonable parts for a Honda Odyssey from 2014 at 135k miles. I am extremely pleased with the level of expertise, friendliness, and the fact that they were honest, fair, and had a fast turnaround on the work. I would not hesitate to refer Strite's to friends and family, and I will definitely return to them for work on my vehicles in the future.

Bingaman's Auto Service - autorepair - Updated May 2026

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