This is a no frills store. No returns or exchanges, just like a yard sale, except most of the stuff…read moreare store returns and never used. They are very clear on prices(the day of the week dictates it). I LOVE this place! I love thrifting, and this is the best of both worlds. For example, found this massager on a Sunday, so $8 to try out something I saw on TicTok

First time customer, been to a ton of bin stores, Great stores and generally great service and…read moregreat deals except for today I have family that live up in this area so I frequent up here quite a bit. I live in the El Monte area, but like I said I'm up here like twice a month. I walked in the door at about 3:15pm. After about 5 min I asked the gentleman up front what was the amount of the bins today. He stated it was dollar days and that they had a strict policy about opening boxes or packages he advised me that he had seen me do it but considering it was a zipper on a hard case he would let it slide this time if I wanted to see if I had any questions or I wanted to see what it was in any of boxes then I need to just bring them up front and he would help me he would open them up for me no problem I took his advice I took his policy and I followed it so anything that I had questions on I put it into my cart, now ahead of me in the bins was another young lady who was scooping everything over to one side of the bin with a broom and then going through each piece item by item and tossing them all the way across the bin to the other side didn't matter whether it's fragile or not to me it just looked like a customer that was having a bad day come to find out it's the owner's daughter who works there and was going to the bins to bring out more a selection of my items, I asked her about a couple items that she had just brought out and she stated she had to bring him up front to her dad so he could price them, whenever I went up front to cash out I went over the items that I did want the items that I didn't want change my mind on a couple items and then asked him if he could tell me more or if he could open this box or that package so I could take a look at them see if I wanted to purchase that item,or if they were what I needed for each item he kept telling me he was not going to open it cause it's only a dollar ite, after declining about 5 items in a row it clicked with me, that he was not going to stand by his word so I stated that to him and basically told him that he was starting to look like he was running something shady and he replied that it was dollar days it's just a dollar for crying out loud and that I needed to purchase the items if I wanted to find out more about them and that there are no returns no refunds no nothing. I took that as I need to risk my hard earned money cause he doesn't care, well that's not what he stated when I first came in the door I reminded him I'm a first time customer here as I told you earlier this is what you told me to do I am doing what you told me to do now you're going against what you said he got extremely upset that I was even questioning or reminding him of what he said and that this is the way it is I suck to my guns I dug my heels in and said this I'm doing what you asked me to do I could have just as easily opened them up over there you asked me not to do that and to bring him up here to find out more or to see them I'm asking you to do that I kept on pushing the pushing the issue and trying to make him do what he said he was going to do he instead snatched about 20 items off the counter and told me to get out to get the hell out of his store as well as a few other explanatives and started talking to me like I was just some homeboy on the street with hanging out with him and not like a customer. I honestly could not believe it I'm not one of the homies I was just an average customer asking him to keep to his word me what you say say what you mean That's a rule of thumb most people should live by and most people do live by unfortunately this gentleman the father and daughter team don't practice it and I for one will not trust what they say, so I can't trust the business either or the lessons that are being taught here.

Love this place they have good deals everyday I've been in there everyday nearly since they've…read moreopens I love the products not cheap stuff quality stuff

The people that works there Kareem , Saeb very un-ethical and unprofessional, they don't know how…read moreto respect their regular customers. That woman named saeb, u never see her smile. Although she says in a very fake way: "hi welcome" . They think so low of their regular customers. They think that they are so high and mighty. That nasty guy named Kareem, I believe he never even brush his teeth, he said to the old woman who was just casually shopping: "get it of the way" in a very loud sound. So un ethical . I would not recommend going to this place!

We have been to this mall many times over the years, but do not remember seeing this store before…read more We walked in not knowing what to expect and were pleasantly surprised with aisle after aisle of inexpensive gifts. Plenty of toys, snacks, and jewelry or cosmetics options. Definitely a discount store worth checking out. Many items less than Dollar Tree (so, under $1.25). Surprised that they were not yet on Yelp, so we added them. Hopefully, the community will give them a chance and find some good deals like we did. This place is on our list for our next visit to the Victorville area.

Great prices and awesome products! My daughter loves going here for hair bows and accessoriesread more

All the things we like+ price.. people should know about it. Parking and location. Amazing…read moreemployees . Delicious ace cream I'm telling all my friends.

The store has a lot of potential, however when I went it had a lot of empty shelves and I did not…read morelike that the products did not have price tags. I would have most likely bought more items, but I was deterred by having to take items up to the cashier in order to get the prices. I plan to give the store another shot.

This is a small family store that has a little bit of everything. Prices are really discounted and…read moreall items are original. Please stop by and support them and share this Gem with friends and family. Staff is extremely friendly.

From the owner: Peñas Discount Store Care about families in our local areas…read morewith good prices all the time and friendly customer service, It’s a family business that you always can trust

Love it Super clean people were wonderful…read more Found a lot cute home decorations I found some cute Jammie's for boys

I came to this location, I wanted to try on clothes and was sent to the front dressing rooms once…read moreI got to the front they sent me to the back dressing rooms and I went back and forth about 3 times , with the rudest attitude ever ! Never shopping here again

Dear Grocery Outlet, I wanted to contact you about my…read moreinteraction with your Manager Tina. Tina was very rude and unwelcoming as soon as I entered her line. I put my things down and my sister followed me into the line. She began to tell us that we could go into the other line because hers was too full and the other lady was open. The lady behind me left and so did my sister, i stayed and Tina unknowingly began to talk about the customers(including my sister) and stating how they were "dumb" and didn't know how to read the signs. She then continued to give an example that at the job she had before Grocery Outlet people were "stupid and couldn't read the signs" that they had on their cash register stating they were closed. She made my sister feel very bad and overall embarrassed. I then left the line because I felt very disrespected. She continued to talk about us and prior costumers with the costumer in front of me. I then called for a manager with the nice lady on the other register and Tina walked away and said she couldn't help us. Then said to get "Tracy". When we finally got her to come back since she is the manager, she claimed none of this had happened and she was talking about "someone else". If she supposedly was talking about another costumer she caused great embarrassment for us either way and whomever she was talking about. I wanted to express my frustration with you guys directly because it seems Tina left very unbothered and unconcerned of how she treated her costumers and I believe nothing was done to make us as costumers feel reassured atleast with an apology. Thank you for your time.

Vegetables and fruits are rotten, prices are good but no one deserves food like that…read more Nice staff, pretty clean but the items were expired.

Best customer service!!! I selected a grand 62" faux marble mantel via internet & it was only…read moreavailable in store for pick up at the Victorville location. I was coming from Colton so it was ways long about 1hr. I spoke to Mike and he made the pick up a breeze. I took it home and unboxed it and realized the corner of the main piece was damaged. Called up Mike right away and he was quick to make things right. He was gonna have it delivered to me at no cost but since I was eager to have it that same day and couldn't wait we decided to go pick it up at the store and make that drive again. I wanted to make sure that the piece was in good condition as well. When I arrived Bill & Chip helped me out. They were outstanding!!! So attentive and very helpful during the stress I was feeling about my mantel. I left happy! No struggle at all. Thanks Mike, Chip & Bill!!!! Happy Holidays because now I can go home and have a beautiful mantle to decorate just in time for Christmas! Oh and by the way! This Big lots is the only location that has SANTA CLAUSE coming to town December 16!!!! And it's free! Such a great way to give bag! Merry Christmas Chip!!!! Ho ho ho!!

Don't judge a big lots by it's cover... the Big Lots of Victorville is pretty charming... I don't…read morefrequent this store front as much as I use to... now that I live in LA, but every holiday season or visit I tend to stop in as the organization of this chain and especially this high desert spot in particularly improves each visit. The selection of furniture is massive at BL VV and I believe they (all Big Lots) do free delivery as well as mattress removal and setup if you're in the market for a new/updated style of sleeping. We mostly stopped in for miscellaneous items (not so much furniture... but hey they carry that) and browsing... hoping to score some scented candles and last minute gift items for the family... got an hard plastic iphone case for my sister, some fun toys for the niece and nephews and while the seasonal holiday merch was getting to a bare minimum when we stopped in... we still managed to find quite a bit of last minute items we needed including some great deals on spices (Dill, Parsley, Ground Pepper, etc)... They also have some fun board games on sale for playing with the family and the service on the floor was almost as great as the service we received during check out. All the customers were in the holiday spirit... allowing people to go ahead of them with only one or two items. And though the BL off La Paz Dr... just off the 15 FWY.. is surrounded be a dozen businesses the lot is very spacious for maneuvering around. A dated bargain store that could use an upgrade but is definitely making up for it in so many other ways.

Good place to find actual antiques and furniture. Books are a good deal at four for a dollar. One…read moreof the larger thrift stores in the area. It is jam packed with merchandise so be sure to allot some time to find all the treasures.

They don't open until 10am so I grabbed some coffee next door before my day of thrifting while my…read morelittles are in school (I am always on the hunt for vintage 1940's-80s home decor, artwork, lighting, glassware & kitchenware, my guilty pleasure ) Upon arrival, 2 of my girlfriends I haven't seen in a while were there so I sat with them while I waited for my coffee. A really rude white woman with long frizzy hair, a little dog, and a grumpy demeanor watched me back into the EMPTY parking lot where this thrift store was, saw me walk into the coffee shop waited a bit and then finally walked in and was totally rude and disruptive to the costumers of that business. She had the nerve to go out of her way (when she could've clearly told me something as she stood and watched me park my vehicle, again in an empty parking lot, which would've saved her this bad review). Instead she opens the door of that business and asks who owns the silver suv which was me, I said it's mine I can move it right now and instead of stopping there she preceded to rudely take her anger out on me saying she's tired of people parking her space while they get their hair done and stuff, mind you its not like she wasn't already parked and even if she wasn't she had the entire parking lot to herself aside from the one parking spot I parked in. My one friend is a little spicy and didn't like her tone of how she came in and caused a scene like that with me so she took it upon herself to chime in on the conversation asking if she had a sign that said that's her parking spot, that really wasn't necessary but she was being a friend and felt the need to speak up for me considering how rude this woman was. I was so embarrassed, I didn't even want to tell her I was going into the thrift store at that point nor did I want to give her my business, so I said yea I missed my turn i meant to come here so I parked in the empty parking lot. Clearly she's just miserable and maybe she was having a bad day but that really didn't look well for her business. Represent yourself and your store better. That was petty and you know it. To make a big deal like that when mine and your car were the only two in the entire parking lot was very rude and immature of you. You wouldn't know it but i am an avid antique collector, and i often frequent the local thrift and antique shops in the high desert ( Country crossroads being the best, very friendly and inviting staff and they always have one of a kind vintage items I never leave there empty handed). I contemplated leaving this store a review as I didn't even go inside but as I sat here and read reviews on why this store has only 3.7 stars, I came across more than a few reviews talking about how rude the workers here are. So I figured I'd contribute to the reviews if that's how they treat their community who are trying to give them business. This was my first time coming to this thrift store and I would never come again. Your attitude and pettiness left a sour taste in my mouth I hope you had a better day today.

Stopped in here looking for some lighting fixtures for a residential home. The store was organized,…read morefree of clutter and displays in good operating condition. Although they didn't have any the type of residential light fixture I was looking for the employee working here that day was extremely helpful. He was patient with me and showed me a few other items I expressed interest in as well(portable power station). I never felt rushed or like I was burden. Thank you for the awesome service and referral.

Great service. James peck is super knowledgeable and gets the material to you as quick as possible…read more Walters can get you anything