I went there for service on tire service two times and both times they were very professional and…read morethey got me in on a timely basis, in and out in a timely manner, no appointments

Always the go to.. huge help with my Jeep. Consistent, quality service, pleasure to work with.read more

Great owner! Needed emergency work done and he really had to hustle to fit us in…read more He even knows classic cars! He tuned my 41 Plymouth and adjusted the transmission, runs great now.

Definitely wouldn't go to for service again. Supposedly did tire rotations, balancing, tires and…read morealignment but tires went bad way before they were due. I explained issue and they said they'd call and back to me, but never did. I have taken vehicle there a few times. Explained my brakes were going bad and they did those. Other garage looked and said bad cylinder when they seemed like they didn't want to look. They replaced an o2 sensor Supposedly and that went bad 2 weeks after doing it so did they just reset it and not do the work? The tires had a bad tie rod which other place found, but were they looking when they did rotations? Seems fishy. They fixed a leaking line for power steering and that started leaking again and other garage explained they should've used a different hose and actually took time to fix it. This garage seems like they want to help, but do the least possible and or are incompetent.

I've always recieved, Wonderful service at Jim's Auto, The guys are always top notch with…read moreprofessional service and it doesn't cost me an arm and a leg. Thank you for always having my best interest in mind.

Took my jeep in, Scott was great. He explained why parts were bad, and my bill was less than I…read moreexpected. I'll keep going to him, and I would recommend him to anyone ! my jeep is back in the game !!

Came to Marshfield for some medical tests and just before my appointment, the starter in my van…read morewent out. Got a tow to their shop with only a couple hours left in the day. There weren't any starters in town, but they brainstormed and came up with a solution so that my wife and I could make it back to Eau Claire. Can't thank them enough for all their hard work. They are definite Car Stars in my book!

Service A was required on my Acura mdx while I was in town visiting family. Normally the dealership…read morewould service this but I was sure a good mechanic could do it also. O'Brians dropped me off at my home and picked up afterwards.

Joe is the best. His shop is pretty busy, but he is very nice and easy to deal with regarding your…read moreauto needs. I needed some exhaust work and I took it to a couple of local shops. I was quoted $1,500-2,400.00 by two other places. The car is over 20 years old and the whole exhaust system had been replaced 5 years ago. I doubted that the catalytic converter needed replacement. Based on the recommendation of a friend, I took the care to J and R. He took the time needed to diagnose the actual problem. He fixed the parts that needed to be fixed and did not have to replace the entire system. Saved me a ton of money and saved himself time and labor. I have a second issue that he could not fix the same day, but is ordering the materials and will take care of soon. Again, at a price that is very competitive.

Its one of the larger dealerships in the area . They have a decent selection of cars, average…read morepricing. The service department is a little pricey as far as the hourly rate, but they do a decent job and have a nice quick lane that is price competively. It really depends on what you are looking for. I would definitely tell you to talk to Matt H is you are going ot buy a car though. Great guy, doesnt pressure you and well informed.

We were met in the parking lot by Kya Dotson, who was awesome and able to answer all our questions…read more We have visited another area dealership 5 times in the past month, and have never been approached by a sales person. Kya immediately knew the vehicle we were looking for, went on our test drive, and was not pushy but was able to negotiate our deal. Thank you Kya!

Glen was a sweetheart when he helped me with a flat this morning! I called AAA and was initially…read moretold it would be a little over two hours. He was there way earlier than quoted and showed me how to get to my spare (under the vehicle). He was quick and we had a lot of laughs! I highly recommend Krall's!