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J And R Auto

5.0 (1 review)
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Services - J And R Auto

Bumper repair

Auto detailing work

Auto frame testing

5 More Services

Auto maintenance

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

J And R Auto Photos

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Recommended Reviews - J And R Auto

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1 year ago

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BRB Auto Body

BRB Auto Body

(2 reviews)

If I could give them zero stars I would. I have rust on the bottom rear corners of my rear doors…read moreon the outside and inside edge of the doors. I asked them to remove all rust and only paint that bottom corner (not paint the entire door). The incompetent estimator advised he could do what I asked and blend in the paint so it would be really hard to tell. He quoted me $200 per door. I agreed and they scheduled the work for almost two weeks later because they are SOOOO busy. Today the work was done so I went to pick it up. They taped off the area and it looks like they just covered it with a thick rubber paint like a Rhino coating. Ok not what I expected and certainly NOT BLENDED IN like he quoted but ok I will live with it. Then I opened the door and found THEY DID NOTHING WITH THE RUST ON THE INSIDE EDGE OF THE DOOR. When I confronted them he told me that it was because I told him I didn't want the entire door painted. WTF?!!! NO I didn't want the entire door painted. Just the corner rust removed and painted. He tried to tell me that I specifically told him not to fix the rust on the inside. WTF AGAIN!!!! That is what/why I specifically went there!! Then he said he told me, at the time of the estimate, the job would be $1,000 to fix all the rust and that I didn't want to pay that cost so I settled for the lesser awful job they did at $400. He NEVER said ANY other price during the original estimate other than the $400. Where he came up with that BS story about $1,000 I have no idea. I told him what I wanted, he knew what I wanted, he quoted me what I wanted, and then their people did an awful job and now he doesn't want to deal with it cause they are so busy. I guess they are busy enough that they don't care about their customers now. This place has NO CUSTOMER IN THEIR SERVICE. I won't ever go back there and will be taking every opportunity to advise others about what happened to me.

Fast and friendly. They were done with the repair work on my car when they said they would be and…read morethe inside came back clean and smelling fresh. The front desk staff was very helpful and made the process easy. My car looks as good as new and I had a very difficult color to match so I am very impressed that I can't see the dent nor any paint variations. Thank you! I will recommend you to all my friends.

J And R Auto - autorepair - Updated May 2026

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