My fan blower on my A/C died to an Ameren power surge. I called Comfort Works and got Luke who…read moreanswered the phone. I did not have to go through a line of people to get some information. He was kind, informative and promised me an appearance the same afternoon. His technician, Matt arrived on time and found my problem within a few minutes. He did not have the replacement part but assured me that he would order it and possibly put it in the very next day. Today is the very next day and he just completed his job. He left no mess, showed me how to clean my "complicated" filters and went on his way. If you ever have A/C issues... You are foolish not to start with these gentlemen.

First cold spell of the winter, and my 22 y/o Carrier unit froze up. I don't want to dog a…read morecompetitor, so let's just say the competitor might be known by initials "J.K.". JK came quick but wanted $1900 to fix the inducer motor. Next morning, I called Action HVAC, and Tom came out within about 5 hours. Very friendly and knowledgeable. All in w/ labor and service call was $800, so less than half of JK. Tom really went out of his way to get my heat back up and running today, and I appreciate it. I plan to call him when my Carrier finally conks out, which could be sooner than I want. Fingers crossed.

Highly recommend. This is an industry with a reputation for selling new units since that is more…read moreprofitable than a repair......so when you find someone you can trust, store their # in your contact list. Tom with Action Heating is that guy. He came highly recommended, showed up on time, diagnosed and fixed the issue and checked out the rest of the system while he was there and provided some good maintenance advice all for a very reasonable price.

We had a problem with heating during the last winter. Koesterer came out right away to fix the…read moreproblem, so we went with them when we needed a new furnace and air conditioner. We are very glad that we did. They did a great job at a reasonable price. We were also pleased that they took the time to hook us up to the internet and explain the functions of the new unit. Highly recommended.

Mark was extremely knowledgeable about the problem we were having with our new heating unit. He…read morewas able to trouble-shoot, fix the problem and get us up and running when others kept saying there was nothing wrong with it. Great service!!

Bad time of year to have AC out. I truly appreciate Jeff and his honest. He order part for my HVAC…read more& came on a Saturday to replace it. He had everything up and running in a 1/2 hour.

Terrible experience! My family contacted Jeff for a diagnosis and he did half the work. When we…read morecalled back to receive additional support from him we received a hostile response even to the point of him cursing at us! This business lacks professionalism and reliability in all aspects. Very disappointing.

Service was poor. Left without repair. Cared about payment than repair. Could not recommend…read more Sharon W.

King did a fantastic job with our new HVAC system. We are all electric with a heat pump and I was…read moreconcerned about how all that would go. We had a very old system and desperately needed the upgrade. Every single part of our experience was seamless, professional, and excellent! We called on a Friday and we had a crew working the next week, completing the process in just two days. From the start of working with King, it was easy! John D. came to our home, explaining what we had, what was needed and what options we had to get the most from our hvac system. He was polite, professional and very informative. He wasn't just selling stuff to sell it, he really gave us confidence from the start, knowing his information and being able to explain the options and different brands and systems to us. We were even able to get a new filter system that only needs changed once a year to save on replacement costs. We also now have a working humidifier system too! Then meeting the install pros, like Mike W. He continued to add to my confidence in King Heating and Cooling. He came in very friendly introducing himself and his crew (he did this any time a new tech would come out), explaining what would happen, answering questions I had going into the install day, and was very respectful of my property (asking where they could park, laying down protective sheets to cover flooring & stairs and they all wore booties over their boots to make sure and show the upmost respect and politeness). I appreciated that and actually didn't even expect that! I also was grateful of how John D came to make sure all was going well on the job. What company do you know of that provides this type of quality assurance, none that I know! King is different, they're not only experienced, but they go above and beyond for their customers! Mike W made sure to help set up our new thermostat and walked me through the app process and answered all questions. The whole experience was exceptional! It's a huge purchase and you want to have confidence that every part of the process is smooth. King knows just how to do that. They have a very kind office staff that welcomes you in and creates a pleasant phone experience too. They also provide updates any time your technician is coming out, sending you a text with their picture and a bio about them. I loved that. Taking extra safety precautions like this is important in our world today. I'm so happy we went with King Heating and Cooling! We'd recommend them to everyone! From start to finish, you will be taken care of with professionalism, expertise and excellence!

The Lizotte brothers have done a great job for us for years. I can count on them from professional…read moreand timely service every time. They do a great job.

The Lizotte's have always been professional, courteous and above all honest. I appreciate the fact…read morethat they are not aggressive salesmen and that they explain well everything they do.

Our AC stopped blowing cold air on Thursday, and by the time evening rolled around, our house was…read morenearly 80 degrees. The next morning (Friday) I started calling around, but every other HVAC company told me they couldn't come until Monday. I called Gili, and they were at my door within an hour! They quickly diagnosed and fixed the issue, and the price was very fair--no upselling or unnecessary add-ons, just honest service. The technicians were professional, kind, and efficient, which I really appreciated. It's rare these days to find a company that responds so quickly and treats customers with such care. I highly recommend Gili for anyone needing HVAC service--you won't be disappointed!

I contacted Gili after an inspection said I should get my AC cleaned and a few things on my furnace…read morechecked out. They were able to come the next day after talking to them. They were friendly, fast, and was priced right. I would use them again and highly recommend them. Thank you Gili for taking care of my AC and furnace.

We were able to make an appointment easily with their 24 hour bot service and received a call first…read morething the next day. Although our appliance is beyond repair, which we honestly anticipated, our service- man, Ethan, was very knowledgeable and helpful in helping us make a decision after he assessed the problem. I would definitely use their services again and recommend them highly.

Hired Hoffmann to repair a fridge. I first paid for a service call to assess the problem, waited…read morefor a return visit to replace a part and then paid for the part and labor. Technician said it was already starting to cool prior to paying for the job. Unfortunately, twenty four hours later and it is NOT working at all. Called to report the issue, said they would return next week; However, they cashed the check this morning anyway. Hopefully they do return and properly fix without additional charges. The initial assessment and the repair cost, approximately $450.00, anything more and I would have been better off disposing of the appliance.