Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

They change my time belt chain with water pump so they are good. Everything fine for now. I don't…read moreknow but they fix it. Thank you so much.

He never show up keep canceling appointments and doesn't speak English so hard to communicate.read more

5/5 - Honest, Fast, and Truly Saved Our Car…read more Huge thanks to Jesse and the team at West Side Auto Care! Our car kept dying, and we couldn't figure out why. Turns out, the last shop that did our oil change didn't properly seal the oil filter housing cap, which caused oil to leak all over the engine. Jesse diagnosed the issue quickly, explained everything clearly, cleaned up the spilled oil, and topped us off with new oil. All at a very fair price. If he hadn't caught it when he did, our engine could've locked up. They've definitely earned our trust, and we'll be coming back for all our future auto needs. Highly recommend!

These guys know this stuff. Very thoughtful and explained everything that was wrong and why it…read moreneeded to be fixed. They went the extra mile and truly made me feel that I came to the right place to get my car fixed. I will certainly be back!

Personable, professional and skilled. Honest and willing to work with you. Good location.read more

Josh and his team are FANTASTIC !! Understanding, honorable and thorough!…read moreI highly recommend !

I was having car issues, called in as soon as the shop opened and I was told I could bring my car…read moreright in. Check in was fast and they had no problem coordinating with my dad since I wouldn't be able to answer my phone while I was at work. My car was ready a little after lunch time and the repairs were reasonably priced. An overall great experience.

This review is LONG overdue... Back in May I was heading to my first class of the summer semester…read moreand was unable to shift out of my parking spot in a parking garage on campus. What I initially thought was my transmission ended up being a broken piece on my shifter cable. Keep in mind, this occurred on the Wednesday before Memorial Day Weekend, and the workers (as they should) were also planning to enjoy the long weekend/holiday. John let me know that it was highly unlikely that my car would be fixed before the weekend, which I understood, but I was still a bit bummed about because I had several plans to start moving, traveling, etc. While I did not mention any of these circumstances to John, he let me know to call in the next morning for an update on the vehicle. To my very happy surprise, he let me know that he was able to find a shifter cable part from a friend in the community, and he even stayed late to fix it! Replacing shifter cables can be a pain, and I was so taken back that he was able to have my car back to me in less than 24 hours, with no appointment or heads up. I am not noting that he stayed late as something customers should rely on when choosing an auto repair shop. However, John was very thorough in explaining the process to me, and A&A exceeded all of my expectations. To stay late for someone so that they can have their car before the holiday weekend is top notch customer service, and it goes way beyond what any repair shop needed to do. Trust me, there are WAY more of people needing repairs and this shop would have stayed busy even without my business. To sum it up, A&A is reliable, I never once worried that I would be scammed as a young woman, and I will definitely bring my car back if I have any maintenance or any other issues. Thank you A&A!!

Made an appointment to get tires. Showed up and they don't have the tires, said they could get them…read moreby Wednesday. I asked why would you not have the tires knowing I would be here today to have installed. I was told 30 to 40 percent of the time the tires are wrong size or the just don't ship them. So if you make an appointment you have a 60 percent chance of having the work done. FIRESTONE IS VERY UNPROFESSIONAL. WASTE OF MY TIME.

Came here on a Saturday morning after 10 am for an oil change. I was welcomed in and immediately…read moreable to chat with someone. I was quoted about 1.5-2 hours and they finished within that quoted time. Miguel was of great assistance and had some good Saturday humor. I highly suggest coming here. It's clean, spacious and most of the chairs are comfy.