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Billman & Son Propane

1.0 (1 review)

Services - Billman & Son Propane

Propane

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9 years ago

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Amerigas - The gauges they claim they read, called me a liar until I forced the issue of an attorney!

Amerigas

(6 reviews)

We placed an order for 500 gallons a month ago, they sent me a bill on the 25th and claimed my 1000…read moregallon tank was at 70% and only topped us off with 21 gallons. This took place around 12:30pm that afternoon. We were home and I was sitting in my chair at this time and I can see my tank clearly 50ft out of my window. No pup arrived so I was surprised to see a delivery confirmation from them along with a bill. So of course we call and I go outside to see gauge still reading below its threshold. Granted we put 200 or so gallons in last January. It's now been 3 weeks of a language barrier, frustration and now hate for this company. I have had to record every call! I went to the local hub! Walked around inside the facility for 10 minutes or better before giving up and by chance some kid comes walking out, I of course jumped his shit mistakenly however he handled himself better than I and got me in contact with his super, who then forwarded me to his super. His super said "Biggest scam ever" they are trying to pull the over sea contact center contract etc etc he's sorry it's out of his control. So we kept calling. Finally today I think I got somewhere but I am contacting legal services regardless. I do not recommend this company period. Go through Carper or anyone else by all means.

AmeriGas now does all of their dealings through central answering system. You call go through 15…read moreminutes of computerized BS in order to finally get to talk to a customer service agent who then tells you that she will contact the local agent who will contact you. Then you'll wait 2 to 3 days for the local agent to call And when he does not call, you'll have to call the customer care center again and go through the whole routine. Once again after your third trip to the customer service you will finally get a response from a field representative. fortunately, for me, I was able to call a local LP gas supplier (not Amerigas) and had my service connected next day.

Billman & Son Propane - propane - Updated May 2026

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