Where signed up for Auto fill program. They dropped the ball and didn't keep us full. It was…read morethere mistake and failed to restart our heat after propane fill. Had to have the two heating systems restarted by a third party. Called many times to get this resolved and they will not return calls. Bottom line. Wound not recommended to a friend.

Date of service was fall 2023. Personable and friendly front…read moredesk/business experience No-nonsense service techs refill a couple of 20# gas grill propane tanks. BEST PRICE: at that time, it was worth the drive from downtown Fort Wayne to Columbia City.

Are you looking for a gas company that doesn't treat you like they will do the bare minimum…read moreservice, just to get your money? Well, look no further. The people at Excel Propane treated me with complete professionalism, but with a Home-Town feel. There were several obstacles to overcome getting Propane to my house, which included an old tank and many buried lines to appliances which were no longer used. Excel came up with a great solution. They relocated my 1000 gallon propane tank to the back of the house. Then worked closely with Bel-Aire HVAC of Portage to run new lines from the tank to the new house Regulator and also to the Generac generator, while Bel-Aire ran new pipe inside the house to all three appliances. The result is peace-of-mind knowing we have All New Lines from the tank, into the house, and new pipes inside going to the appliances. My thanx and gratitude go out to all the people who make Excel Propane a great company to work with. Excel Propane is at the Top of their industry, and has no equal.

Unbeatable prices on delivery and refill easy to work with em !…read more They come with the new tank next day after we set the account A+++

Have been getting our propane from Stumps for several years. Prices are competitive. Have always…read morereceived good customer service from the staff who answer the phone to the delivery drivers. No complaints.

had no problem with the service. the lady answering the phone.... she needs to seek other…read moreemployment that has nothing to do with people. I was polite to her she is completely unprofessional. I wasn't gonna switch to natural gas but I am now.

We are supposed to have a weekly Friday delivery. Ever since our regular driver retired a few years…read moreago we have an issue every couple of months.. When I call I always get a call center person probably working from home telling me the driver was here at whatever time when they were not. The tank is accessible, but the driver will code us as already filled or something when we are completely out!! He wants to have an early Friday if you ask me. Searching for a new company.

Terrible company!!! They charge and extra fee for everything. Call customer service to wait on hold…read morefor 20 min. To talk to someone that I could hardly understand. Then was told it would be $500.00 to cancel service. Unbelievable