No wonder this place is soo empty. One person working. No acknowledgment. Zero customer service…read more I live walking distance from this place and should had kept drive to HomeDepot!!!

Good prices and excellent customer service, good deals on water base paints ,rollers ,brushes and…read moreexcellent color match on paints West Covina Sherwin Williams is my prefer store close for work

Our house is currently under construction so we have been coming to Falcon's for our paint. I love…read morehow it's a small family owned business so the service you receive feels very intimate. Juan, the owner, is super kind, patient, and helpful! He always takes his time to answer our questions and never rushes us into choosing our paints. The shop itself is spotless, super organized, and very well stocked. You can tell they put a lot of effort into upkeeping the store. Even though they specialize in paint, they also carry a lot of other supplies, like brushes, papers, and tapes. They are very fast, efficient, and offer competitive pricing too. It's rare to find a place that combines great service, quality products, and a welcoming atmosphere. Highly recommend supporting this local business. I'll definitely be coming back for future projects!

What a gem of a small business! Juan Carlos helped us get everything we needed to paint a bedroom…read more I will definitely be back for future painting products!

The service given to us by the color advisor, Vilena Shrader was impeccable. She was not only…read moreprofessional but patient. My husband and I were having trouble finding a color we both agreed on but with Vilena's suggestions the decision was a breeze. Dunn Edwards is lucky to have her on staff and we were lucky to have her assistance.

This review is intended for Vilena Shrader, the Color Advisor at the Hacienda Heights store:…read more My wife and I started doing some work around the house about a month ago, and the last project was to paint the exterior of our home. We had already hired a crew, so the only thing we needed to do was select the color(s). We first went to the Dunn Edwards in Covina, and when we asked for help in regards to colors, it was an employee there, that referred us to the Hacienda Heights store, as they told us about a free service offered where a color advisor would help us. So, we jumped at the chance to get some professional help and scheduled a 30 minute appointment online. The day of our appointment, we were introduced to Vilena. We showed her a few photos of our house and told her we wanted to go a bit darker. I also mentioned that a neighbor suggested we go with a 3 color scheme, and asked what her opinion was of that. She agreed, and from there, she spent the next 45 minutes, maybe even 1 hour (remember that our appointment was only scheduled for 30 minutes) and came up with 3 schemes. I'm a guy, so blue is blue to me, if you know what I mean, but Vilena has this amazing talent where she can match hues, undertones, and all of the other color lingo that ya'll use, to perfection! We bought samples for 3 schemes, then came home and painted the swatches, and moved them around the house to see what they looked like at different times of the day. I emailed Vilena several times during this process to ask her what she liked. She actually chose Scheme #2, which wasn't my favorite initially, but after hearing her talk about the contrast and pop that Scheme #2 had over the others, it made sense. Also, my wife liked Scheme #2 the best and as you know, happy wife = happy life! A few days later our painters began the project, and 1 week later, they finished and hour house looks brand new, like it was built yesterday! We now have the nicest house in the neighborhood, one that looks clean, modern, yet simple and inviting. The house wouldn't have came out this sharp without Vilena's help. I would suggest hat management starts compensating their advisors with a nice commission if the paint that is recommended is also purchased at the same store. Anyhow, here are a few before and after photos!

Customer service was top notch! Jose and Shane were more than helpful. I had less than three days…read moreto choose paint colors for the exterior of my home. Even though the store didn't carry the paint pamphlets that I saw on-line, they searched high and low for colors for me on-line. Both employees knew their stuff when it came to the products! Plus, they were very professional. I give them a 5+ in stars!! Thank you guys! See you in the future with friends too!

Based on my visit on January 12, 2021: Acute lack of…read moreCovid-19 precautions. Manager yelling into the phone on the floor without a mask - yes. Doors open for ventilation - no. Hand sanitizer available for those handling the paint color samples - no. I'm surprised the staff are all out on worker's comp. If I catch Covid, I will be suing this company.

Great service and great customer service as well Veteran…read morefriendly Will be coming soon to purchase more paint and equipment from Millennium paint!

Great products even better customer service. When I stopped by to check out the location I wasn't…read moreto sure since it was a small shop but ended up leaving with 4 - 5gal paint buckets, paint brushes, tape, baseboard, casing and much more for a really good price. I will return soon for some exterior paint for my wooden fence. I believe the lady who helped me was Jackeline. Thank you

Mr. Attitude no people skills manager Mark finally chased away his excellent workers. Now that Eva…read moreand Ryan are gone this place is a shambles and he's chasing away the customers. Tried returning a gallon of Vista Paint, and this guy Mark says their is an A on the can and because I didn't have my receipt that day Mark didn't want to take it back and says that he didn't think it was their paint. Heeelllloooo!!! Are you a little slow upstairs? It has your store name on it. And I don't care what letter of the alphabet it has on your paint cans, you gave me the wrong paint to begin with. All I wanted was an exchange. How hard is that? But noooooo. You just chose to sit there and argue rather than pleasing the customer. Over the year I've spent well over $2000.00. Therefore because of your lack of customer service, I have found a better place with great prices and superb customer service

How is it that this store only has 3 reviews?! Great store and great service. I've had the pleasure…read moreof using them to buy interior paint for two houses. They carry Benjamin Moor. I bought several samples first to see how the colors looked in my home with various lighting. I returned to buy all of the paint that I needed and staff was very friendly and efficient. The second time I was a customer, Eva, assisted me in my purchase process. I had names of my paint colors and needed a couple of other colors to coordinate with the ones that I already knew. She was accommodating and let me sit and use the table in the store to go over my vision board and she let me use her paint fan deck. I went with the BM Regal Select, as she recommended and boy did the colors go on beautifully (thought I used a painter). Thank you Eva, and Vista Paints - West Covina!

This is such a great shop! The owner is super down to earth and is able to help the regular…read moreenthusiast or pro.

From the owner: We sales wood paint supplies.read more

I've been a loyal customer to this Ace for many years now. This is despite the fact that I have two…read moreother locations closer to me. This spot however is the best. Easy parking, fully staffed and willing to help. I'm especially a big fan of their grilling section. Come check this spot out.

I love Merritt's Ace Hardware. I've been going there for years, but I just had a horrible…read moreexperience. First, I think it is so unprofessional when the male manager yells at the employees on the sales floor. I witnessed him yelling at two employees in front of customers. He yelled at one employee where they duplicate the keys, and he was yelling at another employee in the plumbing section. Second, I felt discriminated against. An employee was racially profiling me. An employee was following me throughout the store, watching everything I picked up and put down, not helping any other customer, just looking at me. I just felt very uncomfortable.

Came here to get samples since our painter uses Dunn Edwards. Needed to match a couple of colors…read more Jelina was super helpful and even made more suggestions that actually may be the winner! Great service and fun personality!

The manager Jeff Barber went over and above to help me after I had picked the wrong color of paint…read morefor my house. He didn't hesitate to offer his assistance in every way possible to please me and he even went to the extent to ask if he could go to my house so he could see exactly the color I wanted. I will definitely recommend and do all my business with this store. I was extremely overwhelmed with the professionalism and kindness that was given to me.

Had a small paint emergency and needed some Sherwin Williams paint ASAP for massive touch up job…read more Found this place thanks to Yelp and they are really off the beaten path. I'm just an end user and Leonardo helped me and was great to work with. I wanted a gallon and walked out with 5 gallons of paint!

This store kicks A$$ Andrew took care of us hooked it up on the paint and was generally pleasant…read moreand knowledgeable. They were training a new employee so things went a little bit slower as expected but nothing to complain about I think we're going to make this our new store to get paint out of. Thanks Andrew, cheers guys!