This was our 6th major appliance purchase from Northend over the past 15 years. Always a good…read moreselection in the store. Their website now makes it possible to place your order online without even entering the store. Within a week of my order, my appliance was delivered by 2 friendly capable guys. Northend services what they sell. Their prices are competitive with other outlets. Honestly, they are my go-to and with their great online ordering options, I imagine we'll be sticking with them for the long haul. A local company, not a chain store.

In January I went to North End Appliance to book a service call for my dishwasher, which was not…read morefully draining. The gentleman in the store was abrupt, almost rude, but whatever... He's not the repairman. Alex came for the repair. He was right on time. That was the good part of the experience. He did not want to hear my observation of the dishwasher problem. He did not run the dishwasher. He disconnected the discharge hose, cleared a bit of crud from it (yes, there was some, but it was not blocked), reconnected, ran the discharge cycle to ensure it was emptying and not leaking from the reconnection, and left. Would not even consider my request to check for other problem. Told me "all appliances have standing water in them. Even your washing machine." "Not three inches," I said. "I know what I'm doing. This is the twelfth one of these I've done today," he said. And left. Well, he did NOT fix the drainage problem. At all. Luckily I got a recommendation of N.Z. Systems Appliance Service. Booked a service call with a very nice woman on the phone. Bernie came on time (early, actually). Ran the dishwasher first to hear what it was doing. Checked the discharge hose, then checked spigot side of hose connection and pulled out two, folded over, 1/2" rubber feet (no, I don't know what the previous homeowners were washing). Ran the cycle three times to check it -- sounded completely different, of course. Bernie was totally efficient but also nice about telling me when he was doing and why. And he fixed the dishwasher completely. Ive run it twice since he came and it drains completely. No, three-plus inches of water leftover for weeks is not normal. Good news? I have a trustworthy service company to call now.

This place is the only store I and most people I know will purchase appliances. So kind, helpful…read moreand informative. Deals are usually just as good as the big stores but with very knowledgeable customer service!! Delivery and setup was courteous and on time. - now a very loyal customer!

I contacted Miller Maytag the first week of July 2024, for service on my Whirlpool dryer. It is…read morenow the middle of August, and my dryer still isn't fixed. I had a technician come out several times about the same issue. I even requested a different technician, and the dryer still isn't fixed. I'm told Scott is the new owner; I asked for him to give me a call and he has failed to contact me in regard to this issue. Before you waste your time with Miller Maytag Appliances go somewhere else. I dealt with this store in the past it had great results, however, it appears that there's new management and they are very incompetent. I've contacted a different service company to get my dryer fixed finally.

Always come here. This is the box store we use for hardware. The original is always the best…read more Can always find almost anything you need here. I've always found the staff to be just a little more knowledgeable than across the street. If you can't access a hardware store run by an 85 year old guy who always has what you want "from the back" then come here

No wonder it has so many low stars. Have you been to this place? Have you ordered anything from…read morethem? I have.. I spent almost $15,000 on 22 shutters. Those are blinds that go inside your house. The quality is so poor. The installation is absurd and they're even missing the shutter. They tried to arguing with me. The bottoms and tops aren't painted the raw wood and at one point one of their managers named Dale said to me that's OK. We won't spray paint them in your house.. $15,000 almost for shutters and you're gonna spray paint them. Unacceptable.. then they try to stronghold you by having all these people contact you. It's a joke. It really is. Do you not buy shutters from Home Depot? They're junk and they lie.. I hope that we can take this to court because I want my day in court to argue this purchase. I've asked them several times to remove the shutters and give me my money back and they're refusing. They keep saying it's an insulation issue and it's not trust me.. so I say screw you Home Depot I'm done. I will not purchase anything from Home Depot ever again and I will only talk negative about them. This is my opinion and my experience..

Long story short I'm moving my water to a Reverse Osmosis system and wanted my fridge to feed it…read more LG said no need for a filter bypass and gave me tons of information because my fridge has built in bypass.... Maybe it does but mine wasn't working... Mr. Appliance hands down was fantastic!! From the first call speaking to the reps to giving me an alternative perspective/idea on how to accomplish my goal. The manager Mike suggested to bypass my filter overall and not repair it since of the Reverse Osmosis system will be leaps above anything that goes in that fridge and to just push the water around the filter. I called on an afternoon Monday they were out next day afternoon AJay was the tech I received updates on arrival and the tech AJay was extremely helpful and knowledgeable about the process. The repair was quick and no mess or issues afterwards. Fantastic customer service Fantastic Technician great company! I will definitely be looking to using their services if need be again Price was very fair! Thank you

I requested to have our icemaker fixed on our thermador fridge/freezer. The first time people came…read moreout they went through the steps and said we need to replace our entire ice maker for $550. We agreed, spent the $550 and they said ice should start in a day or two. 1 week later, No ice. We request they come back out as there is a 30 day warranty. A new technician came out and lets us know that the fan is not working and it was probably the root of the cause in the first place. He even tells us to call his office to see if we can be refunded as the new fan would only be $379. We don't agree on spot to fix the fan but we call the office and they let us know they can not refund it and we will have to pay the total ~$930. Over the next week we try calling and working with them explaining our reasoning. The supervisor Heather was very rude in the phone and she reasoned that within the one week that the icemaker was replace the fan must have broken. We feel totally scammed and we are defiantly not using them again to replace our fan. Ajay should have had more backbone as he was really the only person we talked to in person and he said himself the fan was probably the original problem. Never use this company. To add, the parts online are a fraction of the cost they quote you.

Worst business and salesman to deal with. Went to Tepperman's to buy kitchen appliances. Walked…read morein and our sales person Dennis asked us what we needed. I explained to him that I wanted black appliances and he begins to tell me that they are out of style. Can you imagine the look on my face when he said that! I was not even able to get out black stainless and he tells me out of style. Fast forward, I do all the leg work and and find what we want. He orders it and says four to six weeks at best. Never heard from him again. Called him and said a phone call with a follow up would have been nice. Said he would, still no follow up. I had to call myself and find out when will we receive the rest of our order. Another 4 weeks. So in total 10 weeks and counting.......nothing. Now I have to wait till middle of July. I wonder if my sales person is ever going to call. Never ever will I buy from them (him again. Horrible customer service. This is the Sarnia store

Worst furniture I've ever purchased! Spent over 20,000 in…read morethe past few years to Find out everything I bought is junk. kitchen set is pealing , chairs foam is completly compressed, sectional couch is saging so bad it literally dislocates the users back. Junk and no warranty whatsoever . All less then a year when complaints filed

We purchased a refurbished washing machine from this store about 3 months ago in August 2014. My…read moremother-in-law had purchased appliances, both new and used, from this store in the past and recommended it. I like to support local businesses so I decided to give it a shot. We found an affordable Whirlpool that had been refurbished and that we were told 'Works great and should last us a while.' This machine looked a little older than I would have liked for the $220 price tag but a new model of this would have cost closer to $500/$600 so I decided to go for it. Kimball's offered a 30 day warranty on the product so I ran about 5 loads that month and it worked fine. Fast forward to October... On average I may do 2/3 loads of laundry every 2 weeks due to the fact that most of my professional attire gets dry cleaned. This would mean that I had run maybe 18 loads of laundry by this the end of the that month. One day I went to change loads and realized that the machine would not shift from the wash cycle to the rinse cycle or the spin cycle, not even with a manual adjustment to the nob. Not wanting to deal with a second broken washing machine in 3 months, I decided to purchase new. Today I called to see if they would at least buy back my broken washing machine to refurbish and re-sell or scrap. The response I received was that it was past the 30 days, I had for 90 days, so it wasn't their problem and I should put an add in the paper to see if I could sell it that way. No apology, no sympathy, no nothing. When I replied that I thought it was a little steep to have charged over $200 for a refurbished machine and not even have the option to sell it back I got a similar response... why would they want it back if it didn't work and that they had too many refurbished machines and that it wasn't their problem. I think it's unfortunate that this is their business practice and they could care less about their customers returning to provide additional business. I wasn't looking for a refund or for them to change their policy but maybe to apologize for the fact that they sold me a product that should have lasted much longer than it did, to offer me $50 to possibly buy back the machine to be refurbished again, or at least to come remove it as to avoid costing me any additional money. I didn't get a single one of these things. I'm not sure how long I should have expected the product to work for but I do know that I will not be purchasing any thing else from this place and neither will my family and friends. Business gets referred by word of mouth, especially for family owned businesses in small towns like Port Huron, and I would never recommend this place to anyone and I would deter anyone who is considering purchasing from here not to do so. Their customer service is non-existent.

From the owner: Family-owned dealer of top-name appliances, electronics, and mattresses. Sales & service since…read more1927. Nobody Beats The Bug! JUNEBUG that is! 945 Lapeer Avenue Port Huron, MI We are the #1 Tempur-pedic & ORECK dealer in St. Clair County!