Waited until we paid for our couch to inform us it would be 3-5 weeks for delivery. SIX weeks later…read morethey UNWRAPPED then loaded a cream color couch onto a dirty van. Then wore shoes on my new carpet without asking.

Our family has been a super Ben's fan for over three generations. Great service and products. If…read moreyou can't find it in the show room don't quit, ask their staff and they often times find a solution that fits your vision. Thanks again Ben's and I'm sure, we'll see you again soon.

I have been doing business with Ben's Fine Furniture for over 5 years now and they are great!!!…read more Their sales staff are very knowledgeable and do their best to make sure you get what you want at the price you want to pay. Bens Fine Furniture prices are comparable to any other in the area and I love to shop local when I can. The one time that I had a price from another store that was "better", they price matched it for me. Every room in my house is now filled with furniture or mattresses from Bens and I haven't been disappointed yet. I love their new store at the north end of Fort Gratiot, MI. The displays are great and really give you a feel for what you are getting. I love the fact that they have the mattress/bedroom store right next door too so that if all I want is a mattress or a bedroom set I don't have to get sidetracked with anything else and I know that the sales staff working there are knowledgeable. I look forward to shopping at Ben's Fine Furniture for many years to come.

Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly…read morepushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. Read about my entire experience below. I haven't made a purchase yet. The sales guys--Doug (North end) and Michael Sadler (downtown)--didn't come across as genuine. I went to the North end store first to see what options they had. Doug was the salesperson on duty. His attitude and energy weren't welcoming, even though his face tried to make up for it. I felt like he was talking down to me. So I decided to go downtown to compare customer service and selection. There I met the owner, Bryan. He was super friendly and genuine, taking his time to figure out what I was looking for. He pulled up the Ashley Furniture store on his computer and offered to scroll through all the selections to help me find what I needed. I didn't have enough time that day to buy, so I told Bryan I'd come back. I went back the next day and spoke with Michael. I walked in, introduced myself, and told him I had spoken to Bryan yesterday, who was friendly enough to offer to look up some things for me. Then I said I realized it wasn't a loveseat I wanted--it was a three-piece modular. Michael just said, "Well, there's a lot more that I need to know," but he didn't ask any questions. He just made me feel stupid. Then he smiled and looked at me. I said, "Well, what else do you need to know?" He said, "Many things," but again didn't ask any questions or offer any help. He just stood there, saying nothing. So I said, "I'll just come back when Bryan is here." Michael replied, "Well, you're welcome to do that," and then went back to work--even though he wasn't helping anyone else and wasn't busy. How do you expect to make a sale like that, Michael? He made no attempt to help me. He was condescending from start to finish. Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly pushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. After I left, I went back into the store to ask for Michael's name. He gave it to me happily, with a smile, even offering his last name. His attitude was basically: "Here you go. It's not gonna matter." If I hadn't met Bryan first, I would DEFINITELY NOT buy anything from this store EVER. Michael confidently treated me like I was unworthy of his time, smirking as I walked out.

The crew arrived on time & were very informative. They packed all items, big & small, carefully. I…read morewould definitely recommend!

Although I am biased, Deb and Colleen work hard to provide good service and pricing to customers…read more This is a small business with good inventory that changes often and is clean. If you dont find what you are looking for, they will try to help.

We searched for a new refrigerator for a number of weeks hitting ALL the major stores including (3)…read moredifferent Sargent Appliance stores, Lowes, Menards, Best Buy, etc. The day we were going to make our decision, we decided to stop in at ABC in Port Huron. They blew every other retail store out of the park with their customer service and PRICE! We worked with David Foust and couldn't be more pleased from start to finish. Not only did we find the PERFECT refrigerator for our needs but quickly added a new microwave AND a kitchen island! All delivered quickly, on time and set up without a scratch. What more can I say???? RUN don't walk when you're ready to buy!

samsung tv on sale with a bouns bundle surond sound made me wait another day an then took it off…read moreinternet then told me it was 300.00 towards bouns bundle crooks i have been a customer for 20 years i am out