I've been looking for a car for over 2 years, had horrible experiences with dealerships, and was close to just giving up on a decent car that suited me. I called about a car one day and Ali truly helped me with every question, concern, and doubt. She took her time explaining every feature and was patient and kind when I didn't understand something. She was more knowledgeable about the cars on her lot than any sales person I've met. I walked out with a brand new car that I love and at a price that suited me. I am so lucky to have had her as my salesperson. :) read more

I have been to Bill Knight twice in my life. Once was around 10 years ago with a Volvo S60 that I took in for an oil change. They called me literally 5 minutes after I left and said they couldn't get my ignition to turn. I said I will be right back and they said no they "had" to move it so they drilled out my ignition and it was going to cost me $2200 to get my car back. The next time was last week I took my Lincoln MKX in for a recall notice. I literally thought while driving there "should I allow them to touch my vehicle after my last interaction was so bad and I thought surely there are different people there." They did the recall and everything seemed to be fine then I attempted to use my cruise control that I had used on the way to the dealership and it wouldn't function. I took it back they looked at it and said it would be $1000 to get it working because it wasn't their fault even though what they did was reprogram the computer for the recall. They said I needed a new module and to have it reprogrammed. Fast Forward one week and all of a sudden my cruise is working again along with all of the buttons on the left side of my steering wheel so it was their reprogramming that caused that issue. I had no problems with the service representatives I worked with (they were very kind and seemed knowledgeable about my vehicles) what I have a problem with is both times I took my vehicle to them, it cost me over $1000 to be able to get it out functioning when they both ran fantastic when I dropped them off. I will absolutely never go to this dealership again in my life! Dr Matt Robinson read more

I flew up to Tulsa from San Antonio to buy a Lincoln MKZ from Bill Knight and was happy with how seamless the process was. From the beginning my salesperson, Marc Nellis, kept the lines of communication open and everything was transparent. He even picked me up from the airport. I had already been pre approved for financing so it was just a matter of going over the terms and signing the paperwork. They made sure my car was detailed, washed, and had a full tank of gas. In a little more than an hour I was driving off the lot and back to San Antonio with my new MKZ. Customer service reigns supreme with Bill Knight Lincoln! read more

Bill Knight Lincoln - Car Dealers Near Me - Tulsa, Oklahoma

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This location was very friendly the guys know there jobs the kept me updated by text day by day and do great work even pay for my ride home and return to pick up my car when it was ready. The only thing is it's a dealership and expensive. I will go back since being in Tulsa to keep your auto in the best running condition this is the place. Eugene read more

Omg, I have never been ignored in a car dealership! I went there active looking to buy a car and the dude they put me wish totally blew me off, left me sitting at his desk for 25 minutes ( he could've sent someone else over if he was busy with another customer but nope, that didn't happen) I jgot up and left. I wouldn't do business with these as*h*les if they fricking GAVE me a car. HORRIBLE customer service. Wish there was an option for ZERO stars. read more

In 2013 my husband and I went to this dealership to look at cars. We found the car we wanted to purchase but we were made to wait for a hour while another couple was negotiating for it. I guess they figured we couldn't afford it When they found out we were paying cash you should have seen the difference in attitude. We went in today to purchase another Lincoln because our car had been totaled. We got the same treatment we did the first time we went in. They more or less ushered us to the door. I forgot to mention that we were paying cash again. Oh well, they are not the only dealer in the tri state area. read more

Re: Volvo of Tulsa I brought my car in at 8:15 am for an oil change. Shuttle driver was polite and efficient and dropped me off at my office. At 5:20 pm I had not heard from anyone about the status of my car. I called the service department and they told me the work was complete. I had to request a shuttle from my office to the dealership. I was assured it would be taken care of. Nearly an hour later, I had to call a second time to find out if they had forgotten about me again. Minutes later the driver showed up to take me to my car. Repairs were done properly but ten hours (start to finish) for an oil change seemed a bit extreme. read more

Out of ideas on how to resolve this issue... My husband bought me a beautiful brand new Lincoln Aviator in August, went all out and bought black label. It's stunning. We drove it off the lot knowing it needed to come back for some parts they needed to order, just cosmetic stuff. We are on our 3rd trip to the service center. This time it has been at the service center since October 2nd. I've made two payments on this beautiful car and haven't driven it once in over 2 months. We get no calls with updates from the service center, no resolution in sight. I'm frustrated beyond words. What's funny is that a week or so ago I got an alert on my Lincoln app that my car was going into "deep sleep mode". Was my car sitting there not getting worked on or did you drain my battery? I am expecting immediate response and resolution to this issue. We have been MORE THAN PATIENT. read more

Do not even think of buying a Volvo. Dealing with their service department has been a nightmare. Wife dropped the car off the first time for a hesitation. They said nothing was wrong. Broke down on a 2 1/2 hour drive home. Was towed back to them. Also to be noted, service department every time says it's going to be a while as they are short. Vehicle is under warranty. No loaner car. Once again we picked the car up. No sooner wife gets back home it breaks down again. It's towed back to Volvo. Now you would think after all this trouble they would find a loaner. No. Now they say they will have it at least three weeks and don't know what's wrong with it. We've had BMW and Toyotas. Always the best of services. Wife was ready to either trade for a new Aviator or XC 90. With this service I wouldn't put a quarter in their soda machine, let alone buy a car from them. Worst experience ever. read more

Let me tell you something about Honesty and Integrity! These 2 things are SO important to me!! My car had an issue. I took it to Bill Knight Lincoln. After a diagnosis they told me it would be 13,000 to fix my Lincoln MKX and that my engine was blown. They offered me a WHOPPING $250 FOR MY NICE CAR. I was in shock!! I was like ummmm NO if I wanted to do anything I could crush it and make more than that! Anyhoo long story short I was referred to J & P to have a look at it and BOY WAS I SO HAPPY! I HAD BEEN LIED TO!! Not only was my engine not blown but my costs for MULTIPLE items repaired including a tune up and new battery????? Under $1,800 BUCKS yes that's right!! They took car and fixed my car like it was their mommas! 10 STARS for them!!!! If you need a vehicle fixed definitely check them out. Prior to this I had good experiences. Your mechanics should be ashamed absolutely lying to get business. I will never return there ever. If they had a ZERO star I would GIVE A ZERO!!!! read more

We bought our Lincoln Aviator April of this year. Last week we had an issue with it that needed attention. We had about 12,000 miles on it. When we called we were told that the service department was booked for the next 2 months. The sales team of Bill Knight Lincoln was wonderful to work with. But when I bought the car I would have never in my wildest dreams believed that I could not expect good service after the sale, especially with a relatively high end car. Next car I buy will certainly not be from them. I realize their service department is busy but that is not my fault. The only fault on my part would have been to not look into their service department read more

If you want to avoid a horrible experience do not go here!!! They are the rudest, inept bunch of people I have ever done business with! Especially the Finance officer Mike, he is so unprofessional. After my experience as horrible as it's been, I felt it is my civic duty to warn people about this dealership!!! read more

Would not recommend the service department. They have had my car for a day and a half and have not even looked at it yet. Their explanation is that your appointment time is only an appointment to drop the vehicle off and does not reflect when the vehicle will actually be looked at. What? read more

My wife and I went in to Bill Knight Lincoln to trade in our vehicle for a new Lincoln Aviator. We worked with the team to get the exact car we wanted. The Bill Knight Lincoln team (Jason and Khalid) made the process very easy and were very helpful. We are very happy with the new Aviator and will be recommending this dealership to friends and family. read more

Just purchased Volvo XC 60 and we're pleased with the great help of Randy White in finding the one we wanted. Appreciated the communication with us and the ease of the whole process. Believe we made a great choice and would trade there again. read more

I am very impressed with the customer service I continue to receive from Bill Knight Lincoln. They go above and beyond to assure that I am satisfied with every aspect of my interactions with them from trade-in to leasing and with all service appointments. So many car dealers do everything they can to sell you a car but fall short with maintenance and customer service. Not Bill Knight Lincoln. They are the gold standard for what all dealerships should be and, because of that, keep their customers returning time after time to purchase a quality vehicle. read more

Service department is absolutely terrible. The past 3 appointments I have made with them, they have ran more than an hour behind on, without any notification of so. Today, I called ahead of my appointment, as I was taking lunch for it. I was notified they were not behind and ready to take my car upon arrival. When I arrived, I noticed several cars in line, I walked in asking again, if there would be a wait. I was assured my car could be started immediately. 45 minutes later, I stepped out of the waiting room to find my car had not been moved and in fact not started. When asking, the response was "we can't predict everything", which is fair, however they did not have curtsey to notify me while 5 feet away. Furthermore, no discount, apology, nor anything was offered in apology. I will never consider going back there. read more

The service was very personable and They worked with me on what I wanted, Jason was great in explaining me about my new MKX

I recently bought a car with Bill Knight Lincoln. While my salesman was very nice I have a real problem with the Finance Department. As we were filling out the papers he casually threw in that he added Gap Insurance. While I know that Gap is generally needed I had no idea of the cost. They charged me over $900. When speaking to my credit union they stated the usual price was around 450. I went back to the finance department and talked to them about it. I was told that since they sell such high dollar cars that is what they charge. My car was 16K. He then told me i could cancel the sale (that had already gone through) and i could get another loan. Of course i didn't want to go through all of that again. He appeared extremely irritated that i would even question him about this. DO NOT BUY GAP INSURANCE WITH THEM. Needless to say i don't recommend them or their practices. read more

Jason Madison at the Tulsa Volvo dealership was knowledgeable, professional, and downright friendly. We felt immediately comfortable in expressing our desires and our concerns. He was ready with answers and advice at every turn. We highly recommend this dealership and highly recommend Jason Madison as the salesperson to contact. read more