We had Chris Jones here to rectify that sump-pump mis-connection in our garage in Cheshire that…read morecaused occasional significant basement flooding. He came with his 2 sons, looked at the sump, and suggested that it was quite old and might fail soon. Recommended a replacement. We bought the idea and he secured the new sump, installed it thru the cellar wall to the outside .... and now, for that $1,400, I don't have to worry about basement flooding any more. Phew!!! Personable, responsive, trustworthy, and skilled work accomplished.

Chris came this morning. Had looked at the issue and gave me a price. Went to the store to get the…read moreparts put them in then when I took a shower it wasn't fixed so I called no answer. Texted he said to call him. Said he would be back wouldn't leave me hanging. This evening I text him after not hearing from him for 8 hours. and he texts me after I text him(not even have the common courtesy to call) saying he won't be back to do the job cause he refuses to work in mold (caused by the leak I hired him to fix) and cause of cats. Very unprofessional wouldn't recommend this guy at any cost. $400 later and the issue is now worse!.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Santoro's Plumbing goes above and beyond for the benefit of the customer. The water at our house in…read moreProspect failed on the Saturday night before Super Bowl Sunday - with a snowstorm going on, as well. A call to Santoro's resulted in a quick call back from Dave Santoro, who initially thought the well pump might be the problem. The next morning, Dave showed up with a replacement electrical switch, on the chance that it was the source of the failure - and it was. We had running water again by noon on Sunday. We are so thankful for the fast, first rate service. Five stars!

I needed to replace two toilets in my parent's condo. I expected to schedule the work a week in…read moreadvance but to my surprise they were available same day to complete the job. Truly a family business as the owner's son, Dave, did the job. They were onsite within a couple hours and done by noon. Prices were fair. Service was outstanding and very professional. Highly recommend

Rip Off! They charged me $1157 to remove a tiolet on the first floor and snake out a clog. I called…read morebecause my tenant had water backing up in one of the bathrooms. They showed up and also found flooding in the basement. I was led to believe that the charge of $1157 would fix both (I live in CA, so I wasn't there to see the paperwork to sign.) Then they sent another plumber who wanted to charge me $6500-$7500 to excavate to find the leak. THen a third person showed up to deal with the flood and wanted to charge me $3500 to clean it up. The first plumber said he would take video down the drain but never showed me anything and the person on the phone when I complained said they don't give the video out. Stay away from these folks. Also, they mentioned that I had a main water leak. I had the city come out and they tested the line and confirmed no main water leak.

Followed steps to get Quote... got one reply, tried to set up appointment and no response for over…read morea week. Finally asked if they want to be taken off consideration list... we'll see if I get a response.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Very good experience. I needed a heat pump water heater installed and Plumbtech responded extremely…read morequickly with the supply house / commercial unit I wanted (avoid the big box rheem units and get the pro-line supply house prestige units, they're higher quality), price was about what I expected and the actual installation was quality work which, at the end of the day, is really all that matters. All my water and dhw is copper and they ran the whole install in copper and Propress fittings. In a world filled with PEX I appreciate matching materials (and not interrupting my ground path). Ron was also great with some quick follow up questions and checked in proactively a while down the line. No hesitation in recommending for whatever project you might have.

Ron did an excellent job for us when our furnace broke down. He came out immediately after we…read morecalled and he even checked in with us the next day to be sure everything was working good. I was worried we needed our furnace replaced but you were honest and replaced the parts that failed at a reasonable price. I can't thank you enough for the excellent job and fast response. It's so hard to find good help these days and I hope to see you again when I need something else fixed.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

All ended EXTREMELY Well with my broken well thanks to Frank and Andrew from KPS!…read moreI honestly can't write a more effusive review for this outstanding family owned business. Within 2 hours of my code red call to Frank because we had NO Water and no clue as to why - Andrew was here within 2 hours ( shocking because we live in a remote area of CT and rarely do folks show up on time and in some cases they don't show up at all) to quickly assess the problem, propose a resolution and provide transparent AND fair pricing. Frank and Andrew return early the next morning with all the necessary equipment and removed and replaced the broken pump and had water back up and running to our home by 3 PM that afternoon!!! This was no easy task- the well was literally in the forest, far from our home and the area around the well overgrown so access was tricky and difficult- this did not dissuade them in any way, nor did it drive the price up. The entire experience was a 10 out of 10! Thank you both so much for delivering outstanding service in our dire time of need !!!

Frank arrived with punctuality and provided fabulous service as agreed ahead of time. He provided…read morea thorough evaluation of our pump and water treatment system. He suggested adjustments we can make to improve the efficiency of our water softener. We will definitely be relying on Kosheluk Pump Service for our future well pump service needs.

the service was great especially Jamie he made it!!!! he…read morehelped my husband. We will use them again

I did not realize how big a problem I had with my septic backup, likely because I have a very long…read moredriveway. Mark and crew arrived the morning I called, actually had to leave and come back with a bigger truck and worked for hours until the job was completed. They were amazing, professional at all times, courteous, I really can't speak highly enough about this company. I also had absolutely no complaints about the bill either, considering the amount of work involved I believe what I was charged was very fair. Should I have any future issues in the future, I won't hesitate to call them again.