Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

Josh was very helpful, kind, and extremely knowledgeable. He…read morearrived well before the estimated time, especially impressive since it was 10 PM on a Sunday night which I truly appreciated He was professional, efficient, and took the time to explain everything clearly He quickly resolved the issue and made the whole experience stress free I'm very happy with the service and would definitely recommend Josh and Roto Rooter.

there was a flood, we needed water remediation, they kept us waiting for seven hours after telling…read moreus it would be within a four hour window. told us dispatch would call us, they never did, we had to call back three times. finally a guy shows up, no equipment and takes a look around, and says it will cost a minimum of $3500. I asked him for what and he named some weird pricing structure service. he had no water measuring tools, no flashlight. Then told me he couldn't send a crew for another three days. after he left we called Servpro, they were there within the hour and started the work an hour later with photos and water reading tools and insurance info. Roto Rooter wasted our time and their rep was useless. Dont waste your time.

Ignored my messages. Owner called me to apologize and offered a fix. Then ghosted me and wont pick…read moreup phone. So confusing. Like... what?

Avoid this business--dishonest pricing and terrible service…read more I called at 5 PM on a Friday to get my sewer drain unclogged. I was quoted $378 plus a $200 weekend emergency fee. To save money, I told the dispatcher I would wait until Monday. She then offered to waive the $200 fee and send a technician out immediately. This turned out to be a bait-and-switch. They sent a technician without a vacuum truck, meaning he couldn't actually unclog the drain. Instead, he just cleaned a filter and charged me $168. If they had sent the correct truck in the first place, cleaning the filter would have been included in the original job price. It feels like they forced a dispatch just to trap me into paying a service fee, knowing they couldn't fix the actual problem. To make matters worse, the technician was incredibly unprofessional. He initially told me the visit would be $128, but after calling the office, he hiked the price to $168 and lied to my face, claiming he never said $128. He also seemed completely clueless and had to be walked through the basic steps of the job over the phone by his office. I paid the fee just to get him to leave and canceled any future service. I would give 0 stars if possible.

My wife and I were extremely impressed with the service provided by the Grenier family. Ted and…read moreson are clearly knowledgeable and demonstrate an admirable business ethic. We would highly recommend them to place your cherished property in their competent hands.

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

I wholeheartedly recommend Marlon and Outfront Plumbers to anyone looking for a reliable, honest,…read morefair-priced, and skilled plumber. From our first phone call, Marlon's wife is well-informed, kind, and was attentive to the urgency of our situation and we found scheduling very easy. Marlon was punctual and extremely diligent with a very stubborn and very clogged drain system. I appreciated the time he took to explain the problem and his focused diligence in resolving the issue. We will absolutely call Outfront Plumbers again when needed and recommend them to anyone in need of an excellent professional plumber.

Outfront was able to come out quickly & repair 2 of our toilets whose insides needed replacing…read more Work to be done was explained & all removed parts that were to be replaced, were inventoried & identified after job completed. Outfront was able to find all the parts at THD & went to get them & returned quickly to do the work. Outfront kept the work areas clean & dry & we found his flat-fee labor charges fair.

All ended EXTREMELY Well with my broken well thanks to Frank and Andrew from KPS!…read moreI honestly can't write a more effusive review for this outstanding family owned business. Within 2 hours of my code red call to Frank because we had NO Water and no clue as to why - Andrew was here within 2 hours ( shocking because we live in a remote area of CT and rarely do folks show up on time and in some cases they don't show up at all) to quickly assess the problem, propose a resolution and provide transparent AND fair pricing. Frank and Andrew return early the next morning with all the necessary equipment and removed and replaced the broken pump and had water back up and running to our home by 3 PM that afternoon!!! This was no easy task- the well was literally in the forest, far from our home and the area around the well overgrown so access was tricky and difficult- this did not dissuade them in any way, nor did it drive the price up. The entire experience was a 10 out of 10! Thank you both so much for delivering outstanding service in our dire time of need !!!

Frank arrived with punctuality and provided fabulous service as agreed ahead of time. He provided…read morea thorough evaluation of our pump and water treatment system. He suggested adjustments we can make to improve the efficiency of our water softener. We will definitely be relying on Kosheluk Pump Service for our future well pump service needs.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.

I was referred from a company doing work in my home. My call was returned quickly and he came when…read morehe said he was going to come. Louis was very kind and personable. Our kitchen had flooded and I explained that that pipe was off when the water was spraying everywhere. He said he would check everything. He explained that it was just a valve that needed to be replaced but I knew the pipe was off. He insisted everything was fine. I was recovering from surgery and stayed with family for almost a month. As soon as I returned home and used the sink the pipe popped down. I am so disappointed. I couldn't afford the repair in the first place as I'm not working and now I have to get it fixed the right way. Very disappointed.

I've been using Jiffy since I moved to New Haven three years ago. They come quickly and fix…read moreeverything well. I've always gotten Lou at my house and he has been positive and enthusiastic every time. I never use any other plumber.

Our Mainline was Backed Up.The Landlord Called Jake the Snake, Quick Response Time. 2 Gentlemen…read moreArrived. Less than 1/2 Hour I was Doing Laundry! Professional Demeanors, and Work! Highly Recommended.

About a month or so ago I used Jake the snake plumbing to come over and unclog my sink drain which…read morehad a slow drain but not completely clogged he showed up with another guy and worked on this 2 inch pipe slow drain for about an hour and a half and eventually got the job done. about a month later the slow drain clogged up again I called Jake back and told him that the drain was clogged again he was not very receptive to the idea that he should come over and recheck his work but gave me a hard time on the phone and eventually never showed up. It's hard to do business with people that don't back up their work since this was a fairly new job I expected better but I was wrong and I'll be hard pressed to use Jake the snake again very poor service