DO NOT BOOK A TOUR WITH THIS COMPANY AT ALL!!!!! On Febuary…read more2nd I booked a 10am tour for 1 for Feb 3rd. I received no phone call or email about cancellations. I showed up at 8:35 am even though I didn't need to be there until 930 according to the email. I waited until 10:15 am. No one showed up nor did anyone advise me of any cancellations. What kind of buisness doesn't have the common decency to contact their customers and let them know of cancellations. I'm also in the process of reporting them to the BBB for false advertising. If there were no 10am tours. I shouldn't have been allowed to book it. UPDATE....ON Febuary 10th I was contacted by someone and was informed that I had infact been issued a refund on Febuary 3rd. He apologized for not contacting me sooner. He also explained they didn't usually book a tour for 1. So my advice would be to call and confirm. I also feel like I was only contacted because I reported them to the BBB.

took historical downtown Segway tour and was wonderful! Thomas very personable and knowledgeable…read morenot only of city's history but also suggested other places to see , do , and eat. Loved every minute.

As always Mike and the staff at Suck Creek Cycle are the best in the city. Great service with Great…read moreintegrity.

I needed a helmet for a race and provided skilled experience in fitting me with the proper one. He…read morealso gave me a veterans discount and he was a pleasure to interact with

We had a great time on the Trolley Pub! It was a perfect way to see downtown and have some drinks…read morealong the way. Kapt. Krolley was a very knowledgeable and fun guide! Can't wait to come back with my brother and sister in law.

Went on the coffee tour - I haven't seen any other city offer this! Something different and great…read moreto compare local coffee shops. Fun to do with a big group especially after having a bit of a wild night Loved our guide, Melissa! She was super sweet and hung out with us. It was pouring the day we originally scheduled but they let us push it back a day since they don't offer refunds.

Had so much fun on this crawl!! Jeremiah was very friendly, fun and knowledgeable. The caffeine…read moreboost from our coffee gave us plenty of energy to peddle! My one suggestion would be to make the food stop a pastry or something from one of the coffee shops instead of a sit down stop. Would certainly recommend doing this crawl to others!

My boyfriend planned a trip to Chattanooga and found this coffee crawl. It was everything I…read moreexpected and more. We were only familiar with one or two places around the area so our tour guide really opened our eyes to gems around Chattanooga. We drank a lot of new coffee and our tour guide would stop and speak to use about how the coffee is made. He even said he knows the roasters and is familiar with local blends. Loved this experience and he has new ideas and tours to come.

True, this isn't the most aesthetically pleasing bike shop in the world. The owner, Joe, is set in…read morehis ways and if you can't deal with it, then move on down the road. But if you're like me and you DON'T own a $1,400 Specialized high-end-wannabe-Lance-Armstrong-Tour-De-France bike, this is a great place for you. I highly recommend this place for anyone who bought a bike off Craigslist and just needs a normal tune up without the added bicycle-guy pretension. Bring cash as Joe doesn't take credit cards. And be mindful of the very adorable storage policy - you will get charged $1 per day if you don't pick up your bike after three days of when it is ready. He does have some pretty sweet vintage Schwinns in great condition for about $150. I did take off one star because as soon as I test rode my bike, something fell off of it. BUT, Joe did get it back on in less than an hour at no charge. So...maybe just a heads up to take it for a spin down the block before you are on your merry way.

If you need a history lesson from a true bicycle enthusiast about vintage bicycles Joe is the man…read more I went in seeking some parts for a 1960's western flyer and I got exactly what I needed. The shop is crammed to the gills true and you can't walk through it due to this but it didn't even matter. The owner of this shop is the real deal he told me the entire history including options available on my 78 schwinn metrocycle and even gave me a shift cover for free. I will certainly go back. I can not stress the knowledge and courtesy of this owner enough.

Amazing bike tour made for an amazing Blue Ridge adventure in the mountains!…read more Took the Shallowford Bridge/Taccoa River e-Bike Tour. First time on an e-Bike and I loved it! The bike performed well and was so easy and comfortable. Warning... you will want to buy your own when you are done. Bryan was a great guide, clear first timer instruction, very knowledgeable about biking and the area and provided photo and snack stops. The tour takes you through unbelievable terrain and scenic views. Favorite part of the weekend visit, will definitely take future tours.

Bryan was absolutely wonderful, spending hours with us answering our questions. We've purchased one…read morebike, one bike rack, and ordered another bike that should be here soon. Bryan really knows his stuff and is so patient. Would really recommend!!

Absolutely loved this tour. Our tour guy was amazing. The training was amazing. I felt like a pro…read moreriding around the town on the Segway. Another unforgivable moment in Atlanta for me. This tour takes you to a lot of places in Midtown that I would've never seen before but now I want to experience these places as well. I've never been to Piedmont Park and I will be going back to visit. But the tour guy was amazing. He knew a lot on the tour and I will say he knew all of our names. It's hard to learn one person's name, but having to learn that seven people that were on the tour and being correct every time it was impressive. They give you a helmet and teach you from the beginning how to ride, slow down, come to fast stop so you are comfortable before you even start the tour. I absolutely enjoyed every moment of it. I highly recommend you take this tour if you're ever in Atlanta.

This is my first and only negative review. It takes a lot for me to do this. We had a very…read moredisappointing experience with this company. Our group of four booked a Segway tour weeks in advance and arrived as scheduled, only to be told upon arrival that the tour could not proceed because their tour guide was unavailable that day. We were informed that they had attempted to notify us the day prior, while we were in transit, but no meaningful effort was made to ensure we actually received that message. A voicemail was left while in transit that only gave the name of the person to call back. We did respond message the company back but no message of details was sent to us. There was no information given us that the tour had been cancelled and there was no effort by the company to call us back this morning to indicate the tour was canceled. Instead this company allowed us to show up. When we showed up this morning, the office was dead quiet. The one staff easily could've contacted us before we arrived, to have allowed us to make alternate plans. As a result, we showed up expecting a confirmed booking. While an apology and refund were offered, that is the minimum one would expect in this situation. There was no attempt to find a replacement guide or propose an alternative solution, despite the significant inconvenience caused. What was most concerning, however, was how the situation was handled. As we calmly discussed next steps among ourselves, we were unexpectedly told that we were making the staff member, Sammi, "uncomfortable". Despite the fact that even though we were highly disappointed we remained polite and measured. We were then asked to leave, and the door was locked behind us, which felt offensive as well as entirely unwarranted given our demeanor. She should've called us that morning and if anything that would possibly be why she was uncomfortable because of her own mistake. Our disappointment was warranted and we were not in any way aggressive, moreover never have any of us been called that. It's preposterous that her mistake, resulting in our disappointment and regrouping could be attributed with making her uncomfortable. She could have a higher tolerance for customers and customer service vs blaming validly disappointed customers for frustration which she caused. We are reasonable, respectful customers and simply expected clear communication and a basic level of customer service. Unfortunately, neither was demonstrated here. I would not recommend relying on this business if your plans depend on them.

There aren't enough stars to give for this review! Alex was great, and the Knoxville Urban…read moreWilderness (KUW) was a blast!! I contacted Alex a little bit last minute, as we had previously planned on going to a different, more self navigable trail. Had heard a lot of neat things about KUW, and had Alex's Knoxville Outdoor Tours recommended by the local MTB organization, Appalachian Mountain Bike Club(AMBC). Even though I kinda got him last minute, Alex was very accommodating and got my ride set up. After riding KUW with Alex, I can tell you, I'm SO glad I procured the services of a guide to ride it. It would take riding there on a regular basis for a while (as Alex clearly has) to get to know all the rights and lefts and in between's!! Plus, Alex knows what's what as far as downhill, cross country, mix of both, and can plan your ride accordingly. Do you want to go 8 miles or 18 miles? Alex will set you up. He's awesome about warning about hazards, twists/turns, trees (above and below), etc., that you might come up on suddenly. He stops as needed. He had snacks and extra water if needed. Alex had a ton of recommendations of where to get after ride food and beverages, and also sights to see in Knoxville area. We went to SoKno Taco Cantina (right up the street from the trailhead we rode from), and I had a beer specially brewed for the AMBC group, called Best Medicine. I also had the burrito platter as suggested by Alex after he kicked my butt for 15 miles!! Lol!! And last, but most importantly, Alex was just a blast and a true pleasure to ride with. I had so much fun, and can NOT say enough good things about this experience!! If you are visiting the area, and want to ride Knoxville Urban Wilderness, you are doing yourself a disservice if you don't use KNOT guide services. I promise you, it is worth EVERY penny!! Thanks again Alex/Knoxville Outdoor Tours (KNOT)

From the owner: Custom curated mountain bike rides through Knoxville trails. Perfect for beginners and experts, we…read morebuild the ride just for you!

I recently moved to Nashville and am gonna be using an electric bike as my primary mode of…read moretransportation not only did the team here adjust my breaks and disc but they also answered all my questions in regards to getting around and best practices with the bike. I highly recommend you come here for all your biking needs. They charged me a fair price for the services provided as well. This will definitely be my go to spot for any future service

Monday morning and I set out for a Greenway bike ride, only to find that my back tire was flat and…read moreI didn't have a spare inner tube. Interestingly, of ALL the bike shops in the area (inc. Sumner and Willson), ONLY Green Fleet Bike Shop does business on Mondays. I called to confirm, and arrived mid-morning. Austin asked if I'd like to drop it off, or wait. Wow! Wait, if you please! They took Faithful Steed right in, and in no time, I was back in the saddle again!

The trip included the car museum and speed shop. Loads of information. Very friendly folks…read more Only thing for seniors is the slatted wooden seats on the trolley get the best of you.

Great people! Lots of interesting information. We saw and learned a lot of things that we never…read morewould have on our own. Thanks.