Really awesome bike shop right in the middle of Waterloo. Fair prices, all the bikes and…read moreaccessories you could want, and best of all, friendly faces! They also do repairs (including a free adjustment on my bike brakes). It's always a pleasure to shop here and support local business.

Poor service. We brought in two brand new bikes, both put together but not professionally. We…read moreasked that they just make sure they are ready for the road. We ungraded a seat on one bike, $30-something seat. Bill is $206.46, to make sure everything is tightened properly. Paid the bill. When the bikes are to be picked up two hours later one of the tires is all of a sudden blown. Inflated it the night before, today it is blown. It wasn't blown two hours ago, but I guess the warehouse is too big to have noticed that. Insulted us in the quality of bikes that we bought, said that they would have given us better service if we bought bikes from them. Right out of their mouths, not mine. My experience is bad customer service. They had a fish on the line with the bill for "set up" and figured they would take it one step further. I didn't ask for new greasing and chains or anything other than to make sure they were both ready for the road. All of the service they provided couldn't have taken more than an hour on bikes that were already put together, even if not perfectly. That's a pretty high dollar per hour charge, which I said fine. We have two bikes to ride. The tire blowing out is fishy at best. Quote a reasonable price instead of assuming a customer wants you to do a complete put together job when the bikes are already put together. Zero concern for the customer or empathy. You should have taken care of the tire, minimum. Thanks for the insults as well.

Best bikes around! I got a Raleigh from Mark and I love it. Great price, responsive, knowledgeable,…read morealways goes the extra mile for his customers. Full disclosure, he is my dad, but he treats others as well as he treats his family when it comes to bikes! He knows his stuff and specializes in road bikes. You won't find a more knowledgeable, passionate bike lover in the Cedar Valley. Give him a call!

Here's the revised Yelp review with Ian properly credited and that detail woven in naturally:…read more Buying a bike from Goldfinch Cyclery back in August turned out to be a fantastic decision. We had just moved to the area, and someone recommended Goldfinch when I mentioned I was looking for a new bike. I'm so glad I listened. I test-rode a couple of bikes at first and honestly wasn't in love with the initial options. Ian, who helped me, never rushed me or tried to push a sale. His focus was clearly on making sure I ended up with the right bike for Eastern Iowa riding--not just any bike. He eventually recommended a Kona they had on display that was already outfitted with excellent tires and some really nice upgrades. I took it out for a ride and immediately loved it. Even though I own other bikes, this is the one I keep reaching for--I've been riding it consistently ever since. What really stood out was that I never felt "sold to." Goldfinch is all about matching you with the right gear, whether that's the right bike, accessories, or equipment. They did a great job getting everything dialed in and even threw in a couple of extras, which was a thoughtful touch. We've been back several times since to look at bags and other gear, and every visit reinforces why I like this shop. They remember my name, they're genuinely friendly and personable, and it's clear they truly care about the cycling community in the Cedar Rapids and Iowa City area. If you're looking to buy a bike or want a shop that puts cyclists first, I highly recommend Goldfinch Cyclery.

I so appreciate Lillian taking the time to help me pick out a bike I knew I would be happy with…read more She was in no hurry for me to make a decision and nor was I. I got to test drive a bike on a trail and even rented a bike for several days to try out. I know without a doubt I chose a good bike for me. And then she surprisingly pulls out a color I love at the conclusion of our deliberation. I'll eventually buy another bike so when I have a friend over there's no excuse not to take a ride! My dear avid biker son, who is no longer here, liked working with Gold Finch and now I know why. The kindness of the people who work there is worthy of mention also. Happy to support this small local business!

Spoken Wheel Cyclery is one of the only local bike shops I trust. I know that Tyler and the crew…read morewill give you honest service and feedback. I travel back to Iowa for RAGBRAI every year and this is the only bike shop in Iowa that I'll take my bike. I live in So. Cal. and I miss this personal service and customer care that you just can't find anywhere.

Russell is a is an absolute wizard in cycle diagnosis and repair. I've been to many, many cycle…read moreshops and he is the very best I've experienced. Always thorough, instructive, "patient," and cordial ...all at very, very fair prices. Steve on the Sales side is extremely helpful and listens intently to supply the right solution.

Stopped in today to check out a bike for my wife. Now that we live in flat country, as opposed to…read moreSeattle, where we just moved from, cycling just makes sense. It was a quick trip that resulted in me buying a Raleigh for my wife. Great bike at a great price. Excellent service to boot! Swing in here and support a great local business!

I've been here several times for my Felt and Topstone, with my Topstone being purchased @ SBB. This…read moreplace is simply amazing, and every time I come here for some work, I am truly impressed by their work ethic/fair prices. They often look at your bike for free and get you on the road. I want to say thanks to the great Team @ SBB, thank you

Always helpful, the folks at Sugar Bottom Bikes do what they do well. I've visited a few times…read morewhen in need of an accessory or part and am always able to get what I need.

Came in because of a car hitting my bikes on the trunk carrier. We didn't know the extent of damage…read morebut we were helped so quickly and expertly we replaced a totaled bike with trek from them. They had a great choice of used and new bikes. Our bicycle trip was back on track.

Hall Bicycle has been in business in downtown Cedar Rapids since 1898. With a track record like…read morethat, and that they are a Trek Bicycle dealer were enough to get me into their shop a number of years ago. I have purchased three bikes, and have referred a number of friends who have purchased bikes from Hall's. They have a great selection of bikes in every price range. From kids bikes to enthusiasts road and mountain bikes. The staff is very knowledgeable and are keen to help find the bike that is geared to your abilities and riding style. The service department is staffed by some excellent mechanics. Recently they have had a great turn around time on repairs and service. It is not unusual to drop off your bike early and have it ready that afternoon. They have a larger selection of clothing and accessories than in the past, and now offer bike rentals for folks visiting town. The location downtown, just off the bike trail is great. All things considered, I'm always heading to Hall when I need something for my bike(s).

Very helpful staff. Great mixture of brands. Good value for…read morebrands. Service department on site.

Great people! Mike in service is awesome. Very knowledgeable. Lots of e-bikes if that is your thing.read more

I always get great service here! Friendly, knowledgeable, and super helpful staff. I have rented…read morebikes here twice and it is easy and economical. And they are super flexible on the timeline so you don't have to be stressed trying to get back by a certain time.

I have been shopping at Bike Country since 2003 and purchased somewhere in the neighborhood of…read more10-12 bikes from them over the years for my entire family. The level of service and knowledge has always exceeded my expectations. I really appreciate the pressure free experience that I receive while shopping, and their willingness to go out of their way to meet my needs. I would highly recommend this shop for anyone looking for a knowledgeable rider owned bike shop in the Des Moines/ Ankeny area that knows their stuff and knows how to take care of their customers..... I will definitely be coming back for more bikes and necessities in the future.