Really awesome bike shop right in the middle of Waterloo. Fair prices, all the bikes and…read moreaccessories you could want, and best of all, friendly faces! They also do repairs (including a free adjustment on my bike brakes). It's always a pleasure to shop here and support local business.

Poor service. We brought in two brand new bikes, both put together but not professionally. We…read moreasked that they just make sure they are ready for the road. We ungraded a seat on one bike, $30-something seat. Bill is $206.46, to make sure everything is tightened properly. Paid the bill. When the bikes are to be picked up two hours later one of the tires is all of a sudden blown. Inflated it the night before, today it is blown. It wasn't blown two hours ago, but I guess the warehouse is too big to have noticed that. Insulted us in the quality of bikes that we bought, said that they would have given us better service if we bought bikes from them. Right out of their mouths, not mine. My experience is bad customer service. They had a fish on the line with the bill for "set up" and figured they would take it one step further. I didn't ask for new greasing and chains or anything other than to make sure they were both ready for the road. All of the service they provided couldn't have taken more than an hour on bikes that were already put together, even if not perfectly. That's a pretty high dollar per hour charge, which I said fine. We have two bikes to ride. The tire blowing out is fishy at best. Quote a reasonable price instead of assuming a customer wants you to do a complete put together job when the bikes are already put together. Zero concern for the customer or empathy. You should have taken care of the tire, minimum. Thanks for the insults as well.

While the staff are nice enough, I Really cannot say that the service I received here was…read moresatisfactory. I had them refresh my tubeless setup, look at my dropper post, and replace my drivetrain. The latter was done well. However, 33.3% is a failing grade. Upon pickup Only 1 tire had a tubeless refresh because "I didn't want to do it through the tire" followed by a criticism of my bike's tubeless valves because they require a full refresh rather than the easy way of taking out the valve core and throwing new sealant in with the old sealant. Finally, the actuation switch on my dropper post was split. instead of getting me a picture of the serial #, to get a warranty started they took a pic of the damage (1.5 inches away from said serial number) then reinstalled it after charging me for new cables/housing that they knew would NOT fix the issue, knowing as well that to get it resolved I would have to redo the work I had just paid them to do for convenience sake. For $310 I would really expect better

I cannot recommend this place. Each time I have been there it has led to regret. The air of…read morearrogance there is a long standing issue. A number of other reviews cite the same. My last trip there was to address a bottom bracket issue that I was unable to resolve. I feel like they turned my issue over to a newbie tech who tightened my bottom bracket way beyond specs. I didn't find this out until I had to remove the bottom bracket myself. The issue was finally resolved with a new crank set, still overall, not particularly satisfied with the service or attitude when I go there.

Here's the revised Yelp review with Ian properly credited and that detail woven in naturally:…read more Buying a bike from Goldfinch Cyclery back in August turned out to be a fantastic decision. We had just moved to the area, and someone recommended Goldfinch when I mentioned I was looking for a new bike. I'm so glad I listened. I test-rode a couple of bikes at first and honestly wasn't in love with the initial options. Ian, who helped me, never rushed me or tried to push a sale. His focus was clearly on making sure I ended up with the right bike for Eastern Iowa riding--not just any bike. He eventually recommended a Kona they had on display that was already outfitted with excellent tires and some really nice upgrades. I took it out for a ride and immediately loved it. Even though I own other bikes, this is the one I keep reaching for--I've been riding it consistently ever since. What really stood out was that I never felt "sold to." Goldfinch is all about matching you with the right gear, whether that's the right bike, accessories, or equipment. They did a great job getting everything dialed in and even threw in a couple of extras, which was a thoughtful touch. We've been back several times since to look at bags and other gear, and every visit reinforces why I like this shop. They remember my name, they're genuinely friendly and personable, and it's clear they truly care about the cycling community in the Cedar Rapids and Iowa City area. If you're looking to buy a bike or want a shop that puts cyclists first, I highly recommend Goldfinch Cyclery.

I so appreciate Lillian taking the time to help me pick out a bike I knew I would be happy with…read more She was in no hurry for me to make a decision and nor was I. I got to test drive a bike on a trail and even rented a bike for several days to try out. I know without a doubt I chose a good bike for me. And then she surprisingly pulls out a color I love at the conclusion of our deliberation. I'll eventually buy another bike so when I have a friend over there's no excuse not to take a ride! My dear avid biker son, who is no longer here, liked working with Gold Finch and now I know why. The kindness of the people who work there is worthy of mention also. Happy to support this small local business!

Good shop to find misc parts. He has TONS of used bikes, but is also very disorganized. Kinda…read morehave to hunt your own down. Decent prices, nice guy.

Do not do business with this guy! ***MICHAEL DORVAL SCAMS SENIOR CITIZENS!***…read more My 81yo dad met Mike at a bike show in Pittsburgh earlier this year. My dad was looking for some bike parts and Mike said that he would be able to track them down for him, asking my dad to mail him a check for $205 and a list of the bike parts in question. He promised that he'd get the parts sent out in the mail as soon as he found them. So my dad sent the check on 9/18/24, Mike cashed it on 9/24/24, and then nothing -- two and a half months later with no bike parts or any real explanation. My dad's called Mike several times and was given weak excuses (been busy, slipped his mind, lost my dad's address, etc...), but still has no bike parts and no apology for cashing the check and never sending anything out. Now Mike Dorval isn't even answering his phone and my dad's wondering if he'll ever get the bike parts (or at least his money back). Mike is a crook and a con artist who clearly has zero conscience if he's okay with ripping off an elderly Vietnam Veteran.

Does miracles with my hair which is gray, very thick, and naturally wavy and to the middle of my…read moreback. Always look beautiful when I leave. Highly recommend.

Came in because of a car hitting my bikes on the trunk carrier. We didn't know the extent of damage…read morebut we were helped so quickly and expertly we replaced a totaled bike with trek from them. They had a great choice of used and new bikes. Our bicycle trip was back on track.

Spoken Wheel Cyclery is one of the only local bike shops I trust. I know that Tyler and the crew…read morewill give you honest service and feedback. I travel back to Iowa for RAGBRAI every year and this is the only bike shop in Iowa that I'll take my bike. I live in So. Cal. and I miss this personal service and customer care that you just can't find anywhere.

Russell is a is an absolute wizard in cycle diagnosis and repair. I've been to many, many cycle…read moreshops and he is the very best I've experienced. Always thorough, instructive, "patient," and cordial ...all at very, very fair prices. Steve on the Sales side is extremely helpful and listens intently to supply the right solution.

First this shop is located in Clear Lake not Marble Rock as the listing indicates. What can I say…read morea great bicycle shop. Russell who does the repairs is the only mechanic I will let work on my bike. After I take it in for the annual tune up it's like riding a new bike. He always says if something's not working right bring it back but I never have to. Great friendly service and the quality is outstanding. On the sales side more of the same and great prices on all of the accessories you need.