My first visit to this lovely shop! I will return soon. We left with some cool purchases, and a…read morecouple Lucious Salted Caramel iced coffees. The owner was very helpful and fun to chat with.

I was looking for a coffee and pastry after my hike in one of the nearby Metroparks one late…read moreSaturday morning. Although the boutique/cafe is charming, somewhat dark and lots of merchandise, there are no tables and chairs by the coffee ordering station. I suppose I could have sat on the couch. I was curious if I could sit at the bar in the back....but no one else was there drinking coffee. And the pastries, obviously store bought muffins, were unappealing. The woman behind the coffee counter had been busy with a customer for awhile, the gentleman behind the bar in the back was busy--I was not acknowledged --so I left.

I heard great things about the Strawberry Chocolate Mocha, so the very next day I decided to try it…read morefor myself. I purchased one iced and one frozen, and both were absolutely amazing. They were so delicious that I returned and purchased two more. The drive-through wait time was quick and efficient, which I definitely appreciate. Customer service: I Understand some days we don't wake up feeling our best that's human. I actually returned the following day because I enjoyed the drinks so much. The employee who took my order at the window was pleasant both days. Unfortunately, both days , the young lady preparing the drinks was unwelcoming and visibly unfriendly. Her demeanor took away from what was otherwise a great experience. Because of that interaction. I am unsure if I will return, which is disappoint, because the drinks themselves were excellent.

Can I give you guys 100 stars?! Guh the best coffee and the most wonderful barista's! Love love…read morelove!

I was there on Friday and my Wife stops in very often. I did not know what to get her and they knew…read morewhat she always ordered! I described her and they knew exactly what she orders! Great Job!!

I like this DD. It can get busy depending on the time of day but the staff is very friendly and…read morethey have good coffee!

There's a little guy with a cute voice that works there and when he takes my order my day is made!…read moreHe is a bundle of joy and will ALWAYS get a tip from me! I can also say the other workers are very hard working and will meet all your wants and needs! The food is delicious and always made to order. I love that little guy he's so sweet and makes me so happy!

I ordered a breakfast snack wrap it was almost $3 for one and what I got was not what I have…read moreordered in

Always out of something. Today was large & xL cups. Cappuccino machine was not working.read more

I always like stopping by this biggby. They are always so friendly here and the coffe is so yummyread more

I've been to this Biggby location a number of times since they opened and I can honestly say that I…read morehave never been disappointed. The customer service is always spot on, the store is kept clean and there isn't the pretentiousness that fills a Starbucks. Our favorite drink is the Cinnamon Spice Tea Latte either hot or blended. We also like the fact that the music is not overpowering and is kept at a reasonable level. Before anyone thinks that I'm a cranky, old guy that doesn't like loud music keep in mind I've seen Iron Maiden in concert four times and Alice Cooper too. Overall, we would certainly recommend this Biggby to anyone.

Rude and bustedlooking red head working cashier was upset she had to walk 3 steps over to the…read moresecond window to charge me, so she purposely made my cappuccinos 50% full to get her way. Very disrespectful and ugly. Blonde was supper nice, hate to see it was my favorite coffee shop and won't be going back.

The staff here is amazing. Group of people all working together to get great service to their…read morecustomers. Coffee is great! Had a frozen mocha and it was delicious. Great atmosphere with games and tables and even has art for sale by staff!

coffee was good and strong. this is a wonderful place with a great mission. Will happily be…read morereturning for my morning coffee.

I never had a problem in the dunkin before they always have had the ice I like. They have gave me…read moresuggestions on coffee before and let me know when the just got fresh donuts as well. However they seem to always seem to be out of my husband's favorite flavor butter pecan.

I love this DD! Great and friendly staff! They have remodeled this location and it is really nice!…read moreAlways fresh coffee and sweets! It can get busy here because it is right or 75! This place is usually my go-to and it is always consistent!

Amazing family owned shop. We use the beans for our espresso machine and they work great. You can't…read moreget fresher beans ANYWHERE; roasted in the morning and sold the day of. It's nice that you're able to try fresh brewed coffee there to try different flavors.

An absolute gem in Flatrock, Michigan. This family owned production roastery business is a cut…read moreabove the rest. I never thought I'd be THIS obsessed about coffee, but here I am! I've never purchased a bag of coffee here that I didn't love. My go-to roast from Hooked on a Bean is the Yirgacheffe, Ethiopia selection. I also love the Papua New Guinea beans. The owners are super kind, caring people. They've gotten to know me and my family, and truly care about the community they serve. One other thing to look out for - around holidays and special occasions, specialty holiday roasts are available that are INCREDIBLY delicious. Looking forward to Christmas Blend again this year! Do yourself a favor, and treat yourself to Hooked on a Bean!