They have the CUTEST hats with a lot a variety and great prices. They even have fun accessories for…read morethem as well. The people who own the shop are very nice and helpful as well.

Recently purchased an Evergreen colored felt hat in 10x quality just after start of felt season…read more Got it shaped with a classic Cattlemen crown along with a JB brim. Just like the straw I got, I have been admiring the handywork of the hat shapers there. I took a risk by ordering an unconventional color but the green looks great in different lighting and compliments just about every shirt I wear with it. Depending on the lighting it looks between gray, black, and green. A versatile and good looking hat that I plan on keeping for a while. American Hats for whatever reason tend to run small in felts, so order the next size up that you would wear with the straw. These hats ain't cheap so be prepared to drop quite a bit of money. Consider it an investment well worth the price.

The service was amazing. When it's your turn to get your hat worked on it's all about you. They…read moredon't rush it even if people are waiting. I didn't even know there was a line until the creased was finished. American Hat Company hats are a great value. It is hard to find high end hats in stock with a selection of colors. The Best Hat Store has a big selection of materials and color at every level. Very few places have this quality service and value. They are the whole package.

Stopped in Teskey's looking for a black hat and somehow walked out with a blue one -- no regrets…read more It was busy but not chaotic, and I appreciated that employees weren't swarming me. I went to the hat shaping queen herself, Bailey, and gave her my best attempt at explaining what I wanted. I'm honestly surprised she didn't need a translator for what I was trying to describe, but within about 20 minutes it was exactly how I pictured. Even with me asking what were probably some dumb questions, she only gave me a smile and a clear explanation every time. I can't say Teskey's is my all-around favorite shop, but Bailey is my favorite hat shaper -- so this is where I'll be getting my hats suppose. Pizza out side smelled pretty good too.

Great place! Kind of a grown-up Disney world for all things western! I needed a custom gun belt…read morerepair and they accommodated for a good price. They give veterans discount too. Their lunch cafe is great. I had a Reuben. Delicious. Great people there - customers and employees alike. Even if you don't need any horse tack or saddles (custom made spurs too...) just go there and be impressed!

A Must-Visit Texas Experience - Incredible Service & True Craftsmanship!…read more I cannot recommend Wild Bill's Western Store enough! My sister flew all the way from Germany wanting to take a piece of Texas back home with her, and we are so grateful we found this place. We were initially struggling to find boots that fit, but we were quickly approached by an incredible gentleman who turned our frustration into an education. He was so kind and passionate; he explained that for tall boots, it's about the calf fit, not just the sole size. He taught us how to read the codes inside the boots rather than just the size tag and personally helped us try them on and off with such patience. When we moved to the hats, he was just as helpful. He made sure we picked hats that wouldn't fly off while horseback riding and helped us color-match them perfectly to our new boots. He even steamed and customized the hats right there (the photo of him working his magic with the steam is a memory we'll cherish!) to ensure a perfect, firm fit. Beyond his expertise, he shared the wonderful 70-year history of his father's store. He made us feel so welcome and happy--it felt like talking to a great father figure. We didn't stop talking about his kindness all the way to the car. If you want top-notch customer service and an authentic Texas welcome, please go see him. He made our entire trip special!

This is a fun shop located in the Historic West End of downtown Dallas…read more The have boots, hats, belt buckles, clothing, ornaments, stuffed animals, coats and so much more. We walked around and decided to purchase our ornament for our trip to Texas 2026. Certainly worth checking out. Service was so nice. The store is fully stocked and the prices are great.

Great experience today. Got some new Anderson Bean bootS! Great store; check it out and get some…read morenew boots too!

Stopped by yesterday because I was in the area. Super cute apparel for women and men including…read moreapparel that isn't western per say. They also sell a lot of hats, socks, sunglasses, shoes and much more. I'll definitely visit again next time I'm in willow park!

We've never actually visited the Burleson store location, but we had the pleasure of meeting the…read moreteam from C.B. Fincher's at the Stock Show where they had a booth selling Justin Boots -- and the experience was outstanding. Earlier that day, we visited several other booths and honestly felt disappointed. There was very little assistance, and most places seemed overpriced and uninterested in helping customers. Then we wandered into C.B. Fincher's booth and were greeted by J. Morton -- and everything changed. J. helped fit our twin boys and was incredibly patient with them as they tried to figure out what they wanted. He had them try on multiple boots in various sizes and took the time to teach them what to look for in the "perfect fit." He didn't rush them or push a sale. Instead, he focused on making sure they understood the fit and felt confident in their choice. He also made sure we, as parents, were completely comfortable and happy with their selections. The boots worked out great, the price was very fair, and the quality is excellent. What really stood out wasn't just the product -- it was the service. J. Morton was a true salesman in the best sense of the word. It was obvious that he cared more about making us feel welcome and taken care of than simply making a sale. Great prices. Great quality boots. But the real star of this western store is the people. Real quality products and real quality people. We'll absolutely be back. If you'd like, I can also shorten this into a more punchy Google-style review version.

This is the old hat, 2-3 years old, made to look new! Just bought another JUST like it for "going…read moreto meeting" hat. The folks here are CRAZY nice and professional. Jack knows his way around hats... and can do ANYTHING!! BOOTS? They gotchoo covered!! All around great place!

This is a great option if you have time to really walk around the store to check out all of their…read morehat options. It appears they have quite a selection of some types of hats and others are dependent on where they have overstock or irregulars. One of the highlights is their hat shapers that can help you clean up and/or reshape a hat to your liking. They are quite knowledgeable and very engaging when you work for them. Their fee is rather reasonable if it isn't a hat bought from their store.

A Texas Treasure Worth the Trip…read more If you're serious about western hats, the Stetson/Resistol Hat Outlet is absolutely worth a visit. Whether you're passing through or making a pilgrimage, this place delivers on value, selection, and old-school craftsmanship you don't see often anymore. The selection here is huge. Literally stacked floor to ceiling. It's not laid out like a perfect boutique, but more like a working shop overflowing with options. You may have to search a bit and dig through to find your size because things do get a little jumbled and occasionally a size finds its way into the wrong spot, but honestly, that's part of the charm. You walk in and immediately feel like you're in the real deal: a workshop, not a gimmick. The pricing alone makes this a must-stop. Very fair, extremely competitive, and in many cases significantly better than what you'll find online or in western stores. Not to mention, you're getting hats straight from the source. What really set the experience apart, though, was the service. My wife and I were taken care of by Alfredo, and he was phenomenal. There was a slight language barrier between him and me, but they handled it gracefully, never rushed, always attentive, and they made sure communication was smooth by assisting with translation as needed. You could tell he took pride in what he does and wanted to get it right. The shaping, fit, and attention to detail here were outstanding. You're not just buying a hat; you're getting craftsmanship done right in front of you. Watching them steam, shape, and customize is its own experience. Hours are good, staff hustles, and the vibe is classic Texas hospitality. In short: huge selection, great prices, real people doing real craftsmanship. Worth the trip, worth the time, and worth coming back. Highly recommended.