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    Bigfoot Auto and Fab

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Bigfoot Auto and Fab

    Auto transmission repair

    Oil changes

    Bigfoot Auto and Fab Photos

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    1 year ago

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    Mock Ford Sales

    Mock Ford Sales

    3.0
    (72 reviews)

    I bought a new car here the other day and the team was great. They explained everything very well…read moreto me, and took time to show me every button inside my new bronco. The process was easy and would recommend buying from here.

    I took my immaculate 2016 mustang gt in to have the brake fluid flushed. I ask if might talk to the…read moreman who would do the work and was told no. I explained that my mustang is a low mileage well taken care of car and please be careful with my investment. When they finished the job I drove back to home and as I got close to home I lost all braking (pedal to floor no brakes). I raised the hood and saw brake fluid spilled on my paint and on top of the resevoir. I walked around the car and discovered a rather large puddle of brake fluid under the one of the wheels and all over my very expensive wheel. At this point I jacked the car up and pulled the wheel. Un fortunately it was to late for the wheel as it had been damaged by the brake fluid. The caliper, rotor, brake pads were soaked with brake fluid as well as everything behind the wheel. Needles to say I was crushed as brake fluid is so damaging. I discovered that the bleeder valve had been left loose. I immediately called them to inform them and was told they would redo the job and replace what was damaged. No pads where replaced and I have a wheel that missing its clear coat and pitted badly. They did offer to have the wheel looked at and look at my pads but looking wont help a contaminated brake pad, both front (left and right) pads would need to be replaced and at this point being my 3rd time dropping my car off I chose to do the pads myself and minimize risk of more damage. I will also replace my wheel. One last thing, when I talked to the service manger about what had happened not even an apology nor have I ever received an invoice showing what was done the second time. Air most certainly entered the brake system and I would like to know if they in fact redid a complete bleed on the system and abs block or did they just bleed the caliper that leaked. Never got a call to pick up my car the second time and went back over to Mocks to find my car sitting in the parking lot. 1 star rating for Mock Ford and -1 star rating if it was possible.

    Bigfoot Auto and Fab - autorepair - Updated August 2026

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