OK - so this place is GREAT - IF you want to cosplay a supermarket. You get to play the lottery EVERY TIME you go there: will there be milk? will there be anything? will the things I got last time still be in stock? You never know what you'll buy there because it's so insanely inconsistent - you might think you're in a reality show for Soviet Russia! Then there's all the role-playing YOU get to do! You get to try to find things because there's no one who knows where anything is - or if they carry it - or if they'll ever carry it again. AND you get to bag your own groceries and find stray carts in the parking lot (because no one does that job there). Don't bother making requests - they'll tell you right up front there's NO WAY they can do that (apparently Big Y corporate doesn't want ANY customer to go away happy - just tired, frustrated, and with ONE question on their mind "where ELSE can I do my weekly shopping?" read more

Went to the butcher with gf to get ox tail. The lady butcher told she had seen us there before (untrue, had never been there before) and we needed to call ahead to have them cut the ox tail. Eventually, she cut the ox tail for us but not before being rude about it (clearly irritated at the request, even though that's our understanding of what a butcher does). Next time we needed ox tail, we called ahead. The man butcher on the phone was confused as to why we were calling. He said we don't need to call ahead for ox tail and that in the future they can just cut the meat there. Next time we need ox tail, we don't call ahead. When we get to the butcher and ask for ox tail, the lady butcher said we should have called in advance. She pointed us to the prepackaged oxtail because she said she didn't want to cut any more oxtail (again, that's our understanding of what a butcher does). Not clear why it's made to be our fault for a lack of communication within the butcher department, and it's not clear why they can't cut meat for us. In each of these instances, we were the only customers at the counter. The meat is great, but the service is confusing and leads to frustration. read more

it was my kids 19th birthday and whoever wrote on the cake did a horrible job, I could have done it better .... I was embarrassed bringing this out in front of our friends and family , only took Pic of it to show how bad it was .... I even said wanted a small cake and it was huge and almost 30$ .... Never again will I get a cake from here!!! read more

Big Y - Grocery Near Me - North Adams, Massachusetts

This easily could have been 5 stars. I absolutely love Big Y as they gave me a job in 1966 as a 20yo expectant father and college dropout. The north Adams store is clean, with well stocked aisles and happy employees (and from the looks on customer's faces they seem to be happy too . Why then do I give the store 4 stars? Because it seems to be a sloppy habit of check out cashier's (the older ones) to be unmasked. I was caught bermtween two of them today. I'm severely immunocompromised from long covid and being on cancer drugs. In the future I'll check on cashier's before I choose a line but I shouldn't have to. Older cahiers, take your politics elsewhere, this is still a pandemic and you're in customer service! read more

A woman had NO MASk on at this Big Y. I was absolutely horrified and said something to her but she ignored me. She went up and down many aisles with no mask despite the state mask mandate. No Big Y employee spoke to her that I saw. In fact, one employee even directed her to a check out aisle but did not comment on mask. I normally trust Big Y, but this is unacceptable. read more

I have been shopping at this Big Y for many years. It's a good supermarket with a good selection and not overwhelmingly huge like the Super Big Y in Lee. The only criticism I have is that the produce selection is limited and the produce is expensive. Otherwise, their meat, deli, and seafood sections are great. A Big Y gas in North County would be a great addition and provide an incentive for more people to shop there. read more

This store is a huge asset to North Adams, being the only large supermarket in the walkable downtown part of the town. I found it to be a solid supermarket, good enough to meet all the basic needs. Prices seem typical for New England--there are cheaper chains with a more discount-orientation like ALDI (in Bennington) or Price Rite, but this place had reasonable prices for a mainstream supermarket. I wasn't super impressed with the fresh seafood selection, but they actually had a better than average selection of canned and frozen seafood. Produce was okay. Again, I'm never super satisfied with the typical supermarket selection in the U.S. and I thought this selection was pretty typical, but it could be worse. The interior of the store is very bright and cheerful, which I like. Overall, the store reminds me most of Pathmark, one of the chains near me. I think I slightly prefer Pathmark. I hope people continue to shop here now that the big, mega evil store, which I shall leave unnamed, has opened up down the road. I strongly prefer this store and I hope it stay in business and thrives. read more

Normally, I would give this Big Y 4 stars. However, last week I purchased organic blackberries only to get them home and find they were moldy. (The lining on the bottom of the container prevents one from seeing that). Today, I purchased a pint of So Delicious Coconutmilk cookie dough frozen dessert. Got it home, realized the seal was broken and yup, 1/2 eaten! I called the store and was told they need to see the actual product and the receipt. So, I 'm supposed to use more gas and my time in order to get this replaced, or take the risk of having it in my freezer until I next shop! Needless to say, I'll shop down the road a few miles! read more

I love Big Y for the great selection of fresh seafood, That gets 5 stars alone! Specials run often. We get only fresh, wild caught, domestic, or North American fish. No farm raised for us, and Big Y has what you want. Fresh lobsters, steamers, swordfish, flounder, salmon, sea scallops... Dang, I am getting hungry! Big Y's fresh, hot, clam chowder is great, as well as the fish&chips fried haddock for extra is better than the cod! . Sorry to say they discontinued the whole belly fried clams a while back. You can eat it at the tables up front with free WiFi read more

Love going shopping there but don't like the take out food at all but you have to try the super bird it is the best besides jacks and buy gravy for it to read more