Very annoyed with the App! It wont accept Debit /credit Cards for payment! Ridiculous in this day and age!! read more

Big Wheel Burger is doing things right and I can't express how thrilled we were to discover this eco-friendly. The commitment to sustainability here is outstanding. Everything from the compostable packaging to the recyclable plastics get taken care of! Great ambiance! We got the Yam Black Bean Burger and the Hot Nashville Chickpea Burger, and they were fantastic. These juicy, flavourful vegetarian burgers exceeded our expectations. The regular fries was amazing too! We left with smiles on our faces and a promise to return. read more

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Grateful to have a burger shop that focuses largely on making great food (they are fantastic burgers). The sustainable and "carbon-neutral" operation is a really cool plus that earned my respect. The seat-yourself, order-at-the-counter vibe works for me just fine. The staff are relaxed and consistent. Offering milkshakes and the local-brand Phillips sodas are another reason we love this spot. read more

Their online ordering system is appalling... It only gives me one option for delivery: "As soon as possible - 29 minutes". However, when I go to check out it tells me "needs 31 minutes or more - select another option": it doesn't allow another option making it impossible to order. Fix this! read more

The wheel is very filling. Salad with balsamic not bad. Very busy. The wait time for food may be long so not the best place if you're in a pinch. read more

Big Wheel Burger - a bowl of salad and a container of dressing - Burgers Near Me - Victoria, British Columbia

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We had take out burgers last night. Delicious burger you can tell they use the best ingredients. Great burger! Thank you read more

Big Wheel Burger - Big Wheel burger Cook st. - Burgers Near Me - Victoria, British Columbia

The burger was very very bad. It was burned (not charred but burned) all around the edges. Plus it was cold. I was told "that's just the way they come" and refused to refund my money despite it being inedible. I didn't want another since it took over 15 minutes for the first one. The fries weren't fresh and cost six bucks. read more

Great smash burger, regular fries are just ok. But the garlic parm fries are great. Quick food. Will definitely be back.

Big Wheel is a must have when we visit Victoria. It's a quick drive from our time share, so we order by phone and pick it up. Always fresh, filling, and delicious. I used to work in an ice cream shop, and have made/had many milkshakes in my life, and the shakes here are absolutely divine. I usually have to share because it's a lot of food! read more

I've had big wheel 2-3 times before and the meals were great but today it sucked. Cajun fries were way over spiced, burger was dry and over cooked, hot dog was dry and forgot to get us our hot dog and wouldn't provide them after we came back. A 0 today but good other times. read more

My first big wheel burger - lives up to the hype for sure ! I had a cheese burger with fried onions and a strawberry shake. The burger was amazing - could not believe the first bite - totally awesome, perfect balance - will certainly be back for another one of those - wish there was one close to VGH. The shake was fine /ok but not as brilliant as the burger. read more

I had an unexpected, and *eventually* quite pleasant experience at the cook street big wheel tonight. I called in an order and went down with two gift cards, believing them to have a significant balance. It turns out the cards were only worth $10 each, and did not cover my food and drink bill. Now, it's New Year's Day - I went down in my pjs, without anything but my bicycle and house keys. The manager told me that I could call in with my visa when I got home to pay for the rest. The manager refused to give me the beers that I ordered, but gave me my food and said he "really hoped" I would call back and pay what I owed. I left with my food, feeling very uncomfortable with the interaction. I called back 20 minutes later after arriving home and spoke to the same person I had at the restaurant. I told him how he had made me feel, and he said I gave him a weird vibe too. He took my card number and tried to process, but was having technical difficulties on his end. After a few moments he apologized for the earlier interaction and told me that he would like to take care of my bill. I was ready to pay; he called it a New Years gift. The food is great - their quality is consistently high. I honestly wasn't hungry anymore after all this, but I've got leftovers for days. What struck me tonight was the customer service. His kindness when I expressed how our interaction had left me feeling, was a really neat thing to receive and I will surely pass on the gesture as soon as I can. I didn't get his name, but if you happen to run into the manager at big wheel cook street: he's a kind dude and I am grateful. - Meghan in the kangaroo onesie read more

Overrated and covered in mustard. I could only eat the fries since they wouldn't take the sauce off even though I said it was an allergy. Fries were ok so I'll give them that. read more

Burgers were yummy and fresh to order. Nice outdoor seating vibes. If you like smash burgers, check it out.

4 stars for a filling burger and poutine that was my go to for a year. I used to live in Cook St. Village, and if I was ever craving a burger and fries, Big Wheel was my main spot. They have a few different burger options on the menu, a vegetarian patty, hot dogs, and milkshakes. Their burgers were always some of my fave because of their soft melt-in-your-mouth buns. The poutine for $8 was a huge steal because the portions were large. No complaints here! The place is set up fast food style - order at the counters and pick up when ready. You can dine in the restaurant or take it to go. If it's a nice day, I recommend taking it go and eating it picnic style down by Dallas Road to soak in the views. They've opened up a new location as well, but I have yet to check that one out. I need to pay Big Wheel another visit soon and get my BWB poutine fix! read more

This is my favorite burger place in Victoria, Canada! I'm not a local because I live all the way down in California in the states. I went to go check it out after taking a look around Cook St Village. The burgers were great and the fries were excellent. I have to say that this place surpasses In-N-Out Burger based in California. The burgers are better and the staff is very friendly. I went back the next day after I tried Big Wheel Burger and it was as great as it was the first time. I'll be coming back again someday soon. I'll be seeing you soon, Canada read more

Big Wheel Burger - Burgers Near Me - Victoria, British Columbia

It's great. They do burgers, and they do them well. Lightly seasoned house made patties. $10 for a burger fries and drink. Highly reccommend them. From sourcing to recycling they seem like a very ethical company and all the staff seem happy to work there. read more

Big Wheel Burger - Fathers Day. Best. - Burgers Near Me - Victoria, British Columbia

Dryest burger in town. Been to the cook street location twice, ordered a cheeseburger both times and both times they forgot to put cheese on it. Overpriced and overrated. read more

Subpar, overpriced grease. The absolutely worse value in the city for a burger. If you want a bacon cheeseburger with a side salad it will run you $16.00. And this is a quick, diner-style joint serving quick, class fast food-style burger, not 'gourmet' like Pink Bicycle, Bin 4, or Chuck's. The burger is served to you in a grease-soaked brown paper bag, even if you're eating in. The burger itself is pretty plain. It's thin (adding to the poor value), pretty tasteless, and the sauce is overall forgettable. Take your money and go down the road to Pink Bicycle or Bin 4 after 9pm. The burgers are many times tastier and a MUCH better value. I like the concept of local, fresh ingredients etc, but the end product is just really disappointing. I'd avoid. read more

This place used to be the best burger take out. Recent experiences have changed my mind. Three separate orders over the last couple of months. First one of the burgers was severely burnt. They reimbursed for the meal and we tried again in good faith. Second event, burnt again, this time despite many attempts to contact the store we received no recompense for the poor quality. Tonight, tried again, this time the food was marginally better, however it took 40 mins longer than the posted time. Not going back for a while. Had enough of the poor quality and service. read more

I was on my way to the ferry and looking for some food, and had heard good things about Big Wheel in Victoria, and was happy to see a new location in Nanaimo, so I decided to stop in. I was running tight on time, so I called in an order (cheeseburger, Cajun fries, and a root beer). I let them know I'd be there in 30mins and they said it would be ready when I arrived. In the time of COVID, things look very different at restaurants. When I arrived, there was 6-7 people waiting for their food, which is already a good sign. I walked up to the kiosk setup in the door, told them my name, and my order was just getting packaged up. The girl who helped me pay (I'm sorry, I didn't catch her name) was very friendly. I was greeted by Brian, the manager/owner, who handed me my food. It was great to see someone higher up who cares about their business/customers. We had a quick chat about the new location, and I was off to catch the ferry. The food was great. Cheeseburger was cooked perfectly, super juicy, lots of fresh toppings, and tasted homemade. Basically, exactly what you want in a burger. The Cajun fries were a nice change, and a tad bit spicy for me. I'll get them again since they were very good, just ask for a bit less seasoning. Great experience at this new location, I'll be back for sure next time I'm on the island. Highly recommended! read more

I like the quick service and the outdoor space in cook st village. It has that old vibe but modern take on Ethical and environmentally friendly approach. The burger is like a tasty beach shack burger, but better quality read more

This place started out great. They have several locations around town but I normally go to the Uptown and Cook Street locations. I have slowly seen the decline of customer service at these two spots. The Cook St. location is probably the worst. 6 different times they forgot my fries. Yes, 6. Once they forgot cheese on my cheeseburgers and when I told them, they literally handed me two cold pieces of cheese. Another time they was a massive hair cooked into my burger patty. And then at the Uptown location I placed my order on the phone which I was told would take 10-15 mins. I pulled up ten minutes later and paid. The gal up front said she would check my order. 20+ mins passed by and I saw people that came after me keep getting their orders. I finally went up to the cooks and asked for my order by my name. They looked around clueless until one of them walked out to the front fridge and pulled my order out. It had been sitting there the entire time. I will say that the Uptown one is usually pretty good but after all the fails I just won't order from Big Wheel again. On top of it, they add an automatic gratuity which I don't feel is justified. If you want it, then earn it. read more

This place serves delicious, quality burgers, no doubt about it. But I would still have to say that it is a little over priced for what you're getting. I was hoping to try their special mac-n-cheese burger of the day, but after finding out that it was sold out, opted to go for the standard double cheeseburger. It is more than filling, and the ingredients are very fresh. Juicy burger on a nice soft, semi-sweet bun are the key ingredients to this tasty delight. There is ample seating and the decor is on point for what a burger joint should look like. read more

Enjoyed many burgers at Big Wheel since they opened in Victoria. Today I went there for cheeseburger, fries and shake and I was sadly disappointed. It appears as though the burger is smaller than I remembered which was confirmed by a fellow diner. The milkshakes are great and fries are decent and good portion, but I felt cheated by the burger which is smothered by the bun. C'mon guys, you can't really believe people won't notice the change? The secret to a good hamburger is the correct bun to meat ratio - Anthony Bourdain read more

Amazing deep fried pickles. They have become an addiction :) The staff are friendly. The location is cool. And this place also has some pretty sweet sustainability initiatives haha but for real, for example: Wrappers, plates, and food scraps are sent to Foundation Organics near Elk Lake where they are turned into high-quality soil. The prices ain't bad either. http://bigwheelburger.com/sustainability/ read more

First time the other night at Cook St location. Great staff, very upbeat and everyone was having a good time. Got the double bacon cheeseburger with buffalo fries and it was greasy af and I LOVED it. Tasted very very similar to a Wendy's burger which I found odd a bit but overall I cannot wait for the Vic West location to open. Pretty damn good, feeling the gut rot today but I'd certainly do it again! read more

My family loved this place! Fried pickles, hot dogs and hamburgers! A very happy spring break

GREADY! Order messed up three different ways....made wrong, missing items and had to be re-made. Unfortunately we didn't notice two errors until we were home. No one answers the phone. Reached out on Facebook and no reply. Owner said they fix all mistakes and then nothing. Company has added a forced 15% gratuity!! This for take out?? Other businesses are offering discounts and Big Wheel is money hungry with poor service. Support local...just not this one. read more

Won't go back. 17.00 for a chicken burger and fries. Fries...COLD. Chicken paltry size. Onions come with burger but charged 50 cents to fry them? (Paltry amount again) Mayo based sauce comes with, but requested just mayo? 50cent charge! Two VERY small THIN slices of tomato. Asked if a Manager was present...Yes. Could I speak to the Manager? Yes. Nobody came. Sat all toll for 30minutes, all male cooks this girl spoke to about my concerns looked over at me, but nobody came. All thru my meal they talked amongst themselves, while looking over at me. Nobody came over. Thoroughly disgusted, I get up to leave. All look over at me. I decided to meet their gaze....ALL looked down or away. Nobody came. I'm so disappointed. So upset. I felt disrespected and unimportant. NEVER going back! read more

I had the "Juicy Lucy Burger", which, ironically, had a patty that was anything but juicy. The novel part was that it was stuffed with cheese curds, but as enticing as that sounds, it didn't make much of an impact for me when the patty was this dry. The tomato, pickle and their house "Big Wheel Sauce" were quite nice, being the only ingredients preventing this burger from getting any drier. The fries weren't bad, though. The cookies & cream shake, however... While it was tasty, it was way too thick, making it kind of hard to suck up with such a thin straw, a problem further compounded by the chunks of cookie and chocolate getting stuck in it. Annoying as this is an easily avoidable problem. As a side note, everything provided was compostable. Very cool. Overall though, while hardly a terrible dining experience, this was a disappointment, especially given how highly recommended this place was. The burger sounded great on the menu, and the ingredients were nice and fresh, but the execution was just off. An off day maybe? read more

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Thin over-cooked over-priced burgers Draft beer at pub prices and they are smaller than pints I wont't be going back, Bin4 does it better for about the same price. On the plus side, they flavour was ok and the buns were good. Fries were good too. read more

Such a great spot. My go to splurge spot for "junk" food. Special milkshake is always creative and delicious and get the deep fried pickles and the Kaplecki, you won't see it on the menu but trust me you won't be disappointed :D read more

This is my go to burger place when I'm craving a simple sloppy diner style burger. Not sure why people compare it to the gourmet burger joints in town as it is not one. I'm not saying the burgers are not good, they are delicious. The thing that kills me is the price. For what you get it's really expensive especially the fries and small sized fountain pop. It's getting hard to justify spending this much for what I get. But I still seem to keep returning :) read more

Went to the new location, the people were nice and it was too not long of a wait, but the food was subpar. Got a cheese burger, chocolate milkshake and buffalo fries. The burger was mostly bun with a bit of meat inside, milkshake was below average, and the fries were not very good, too much blue cheese for my liking. I would go to a chain fast food place, before coming back. read more

I have had burgers in many different countries and all over my own. No one has ever come up with a better burger then Big wheel. The location is great, right on Cook street and only a short walk from down town Victoria. its a small little place but there is plenty of seating. The menu is are printed beautifully on chalk boards and they are always adding new and exciting burgers. The burger itself is to die for. if you are the kind of person who likes fancy burgers with crazy add ons then this might not be the place for you, they have a few wild and crazy feature burgers now and again but the real deal is the plain Cheeseburger. the sauce and meat and cheese and bun!!!!! SO GOOD. they also have amazing sides and offer beer and wine if you so choose. So please give this place a shot, I live in Edmonton and make sure I eat here as much as I can when I visit. I feel sorry for my future husband as this is what I will be craving when I'm pregnant! read more

Great burgers made from great ingredients served fast food style. Fries are great, you can have a beer or whine with you burger and they have Nathan's hotdogs as well. Problem is, I like the burgers so much I haven't taken the time to enjoy the Chili Dog yet but soon! Now these burgers aren't priced like McDonalds so don't start thinking you are walking out with a cheap meal, you'll pay the price and you'll get great food that will keep you coming back! I eat burgers about 4 times a week and I consider it my favourite food and I'll put Big Wheel Burgers in my Top 10 list of burger joints. BTW guys, great job with the burger buns. Burger buns aren't supposed to be giant buns that you have to chew through to get to the burger, your buns are perfect, they squish down to almost nothing and allow you to taste the burger. Buns are just supposed to allow you to hold the burger cleanly instead of filling you up on bread. read more

This is one of my favorite burger joints. Burgers are sooo good! And tonight really made me happy with my lettuce wrapped double cheeseburger! With the bun is great too! But this is the way lettuce wrapper burgers should always be! Perfect amount of lettuce! Love everything there!! read more

Big Wheel Burger - Burgers Near Me - Victoria, British Columbia

It has been several Earth-days since my last report on the Human infestation on the planet, and I've made little progress in repairing my ship. It will take time, and research on the technologies available to you humans in order to get my ship functional enough to even send a message to the High Council. In the meantime, I have since engaged a human thrall to do my bidding and help me gather intelligence on your species. He has proven himself invaluable in navigating the human world properly, and as an added bonus has suggested several new nutrient-rich eateries. And so, by his suggestion, and after becoming sick of the sad state of his personal food storage unit, I had again ventured out into the city to gather more intelligence. My stomachs had grown empty and were in need of another refueling. And so, today I found myself at the food-distribution center known as Big Wheel Burger. My first thought upon entering the structure was its unassuming nature. It had been largely modeled to resemble one of the more common 'fast' food-distribution centers I've seen through the city, but I could tell there was a difference. I entered the queue, unsure of what food I would treat my stomachs to. The yellow-haired female service drone at the front seemed eager to sate my hunger, which was now ravenous enough that I could have swallowed her whole, but I had since grown to understand that such behavior was frowned upon here. The service drone seemed to sense my concerns, and addressed them by suggesting one of two 'specials.' It was the second that caught my eye. A culinary invention called the 'Bacon Double Cheeseburger,' with a side-order of 'Fries.' Although more expensive by a factor of two when compared to similar foodstuffs offered by alternate food centers, I compensated the service drone and was informed to take a seat and await the delivery of my food. During this time, I engaged my mind in reading a large board the purveyors of the establishment had thought to put up. The board proclaimed that the food distribution center in question was green. Lies! It was not green! It was largely white inside! The blatant untruth set aside, it went on to explain that all foods distributed from within the center were gathered from local sources. It went on to extoll the virtues of their waste management procedures, energy saving methods and water conservation techniques. I had to stifle my laughter. Waste management? On Reticula IV, we merely discarded our waste in what you humans refer to as a parallel reality, along with the drones that had outlived their usefulness. Energy conservation? You have a Class-Two yellow sun! More than enough energy to support seven-hundred planets the size of Earth. Unfortunately, you are too stupid to utilize it. And water conservation? Laughable! I can create water very simply, even with a broken replicator. Still. I must commend the efforts of the human masters of this particular distribution center to preserve their environment. When the invasion force arrives, it's nice to know that they'll be arriving on a lush planet full of clean air. After the humans have been subjugated, of course. Finally, a male service drone called out my name and brought me my meal. The 'Bacon Double Cheeseburger' came wrapped in paper. Silly humans. The nutritional content of paper is negligible, and doesn't taste very good at all. So, risking exposure, I removed the paper surrounding the burger, making sure no human with wayward eyes might notice me. Beneath was two discs of pure meat, coupled with the leaves of a green plant of some kind, slices of red fruit, smothered in a strange unidentifiable sauce, a layer of cultured milk, two strips of fried porcine by-product... and a pickle encased in two pieces of bread. I opened my mouth and guided the naked burger toward it. I chewed carefully, ensuring I allowed the taste to assault my senses in the appropriate manner. It was good, although the breaded buffer between the meat and my fingers was a little too soft for my liking. The sauce, while edible, seemed bland. Unimpressive. But the flavor within the meat was heavenly. I nearly ate the burger whole, resulting in an ensuing mess. In all my meals on Earth, however, I had never found such a small amount so filling. While I had eaten the burger happily, I found the strips of root boiled in oil, 'Fries,' was much more intimidating to my three stomachs than I was willing to admit. I ate several before I could no longer engage in their consumption. This was not a bad thing. The burger itself was very filling, and it sated the empty void within my stomachs. I could not continue. I found the attitude of the service drones to be exactly what I would expect from any service drone on Reticula IV, regardless of their strange, primitive sense of individuality. The food was greatly filling, and despite the blandness of the special sauce, I am glad I chose not to eat the yellow-haired service drone. read more

I would love to rave about Big Wheel but for the same price you will find a far better meal at the Pink Bicycle downtown. With that said they're a much better Victoria option than the franchise burger joints. Please consider offering a higher quality bun and make your own chips to go with your awesome beef, and you will be the most popular burger joint this side of IN & OUT Burger. I guarantee it! read more