I love coming here post concerts with my besties and falling into food comas right after read more

Big Way Hot Pot - Love coming here after concerts - Hot Pot Near Me - Rowland Heights, California

Absolutely phenomenal service! What a great place to come and catch up and eat with friends. The environment has the perfect ambiance for relaxing and taking aesthetic pictures. This restraunt is a buffet style with a wide selection of options and it is very clean. All the servers are very helpful and extremely nice, especially Paul! He told us about the extras and about the Happy Hour! Would definitely come back :) read more

i love paul, paul is so nice and the food was so bomb and the ice cream was also so bomb and it was just good

I wanted hotpot to celebrate my birthday and my fiancé found this spot right down the street from where we were hiking. It looked like it opened up just a couple months ago, and we were excited to try it out. The restaurant is beautiful and spacious, with wooden and marble accents galore. It was also air conditioned (it was a hot day) and was well-lit. You're greeted by a host that checks you in and walks you to the counter where you grab a tray and pot. From there, you can fill your pot with some of the best variety and highest quality ingredients I've seen at a hot pot place! From lamb, abalone, several types of noodles, to crab, fish maw, and Chinese donuts, there were so many choices! They also have a wonderful selection of broths. I ordered the tom yum (with coconut) broth, my fiancé the collagen bone broth, and our kiddo the miso broth. I forget the exact price, but they weigh your ingredients and you pay per 100 grams. You order any drinks you'd like; they have an extensive drinks menu with some alcoholic selections. We ordered a strawberry matcha fresh milk tea and a brown sugar milk tea (both with boba). Both were great and we would recommend them for order! The cashier gives you a number and you can sit anywhere. There is a sauce bar that is clean and amply supplied, so you can concoct your hotpot sauce while you wait for your hot pot to be cooked and brought to your table. We loved the freshness and quality of our food, along with the free ice cream cone (you will have to ask staff to bring it to you). We brought our leftovers home and enjoyed them again the next day! Can't wait to go back soon! read more

Big Way Hot Pot - birthday hot pot! - Hot Pot Near Me - Rowland Heights, California

TLDR; the food is pretty good, there's free ice cream, but the service is pretty poor. The inside tables were really messy when we came in and waited. The servers were slow and didn't communicate well. It took a long time for us to get the bill, and they seemed understaffed. The malatang and sauce bar had a good variety of options. I tried the classic mala broth at a hot spicy level. It was a bit on the oily side but had good flavor overall. Also, they don't give you real spoons here. Only a small plastic one that felt really cheap. Didn't like that at all. The free green tea ice cream was a really nice little sweet treat at the end of the meal though. read more

Big Way Hot Pot - Toppings Bar - Hot Pot Near Me - Rowland Heights, California

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One of my most favorite Malatang spots! The restaurant is very clean and a nice hangout spot. At the self-serve bar, the are a lot of options, and meat options varying from beef, pork, and lamb & a lot of seafood options as well! Sauce bar has a lot of condiments and some signage if you'd like to make sauce the way the restaurant recommends. There are also well over 8 different broth choices, ideal for people that are vegetarians or don't eat pork. The service is pretty quick, and they also serve complementary ice cream at the end. I always come here every week. read more

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My friends and I arrived here on a Saturday evening for some early dinner with friends. Initially we weren't expecting much because this was not the first choice that we were going to eat at. It just so happens to be in the area and convenient so we went ahead and chose to give it a try. After this whole experience we were very satisfied with the establishment. This hot pot place is where you pick your favorite veggies, meats, and all sorts of different toppings and they will cook it for you. The price comes out after they weigh your personalized bowl you have created. It's a really cool system they have going on. The employees were super nice and helpful. It was our first time trying this spot so they gave a lot of good recommendations on the type of broths and how spicy to get it. The area was very clean and tidy. They do a good job to upkeep the area. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Another day another Big Way Hot Pot. This place already becomes local spot for hot pot foodie. Even with so many options in this neighborhood. Plenty of choices in the food and broths. Get as many as you want to eat and weight them. The price is in gram. Canadian thing. Now, they change from pay first to be more s sit down restaurant. Pay by the table. Similar to most hot pot places, including their main Canada places. Good large modern dining area. read more

Big Way Hot Pot - 2 BG Hot Pot. Limited Time Chicken Soup & Dry Pot - Hot Pot Near Me - Rowland Heights, California

Came on a Friday right when they open. Close to no one so I got lucky everything is stocked! Happy to be here because they have a lot of variety and they dont have a minimum weight! What a nice deal! Free drink before 5 PM on weekday! Bonus: free ice cream at the end and the wafer is nice too! read more

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I love Big Way hot pot! I can eat here weekly but it can add up fast if you aren't careful especially if you're a see and grab person. Big Way is located in a busy plaza but we were able to find parking easily. The restaurant is clean and spacious. I love the broth which I always get the collagen beef broth. It taste great with all my ingredient picks. I love the selection and love my pot to the very end. It's everything I love. I love the unlimited sauce bar! They have everything I want to make the best sauce to dip. I was able to add a bowl of rice and it just made it more delicious combo. The drinks are great and the service is awesome! The best part is they even give you a free ice cream cone to end your meal on a sweet note. Overall, love everything about this place and can't wait to go back. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

1 Star. Price. Price increased to $3.69/100 grams (published price on sign next to the cashier). On the receipt, however, it says $36.90/kilogram which translates to $16.77/lb in reality. So a meal easily comes out to be over $25 to $35 for a pot. Way pricier compared to nearby hot pot places. (I don't get why they must confuse us with weight measurement in grams when they should be displayed in pounds in the U.S.) 4.25 Star. Ambiance. Large dining area, and two semi-private segregated areas for larger parties, which is convenient for an ad hoc 50+ party event. Interior decor is a bit nicer than nearby hot pot establishments. 5 Star. Selection. Large selection of meat, seafood, vegetables, noodles, etc. Several soup base options and dry pot options. 3.5 Star. Taste. Despite many options to choose from, of the 4 of 5 soup base I've tried so far, most of them has a water-down flavor compared to similar hot pot places; not the most impressive. I do like the convenience of have many base to select from, depending on my mood, but the soup base has room for improvement. 5 Star. Perks. Has a rewards points system where you can redeem for free drinks or dollar off your order. I like the complimentary ice cream here. This is often the deal breaker when we decide which hot pot place to dine at. 4 Star. Service. Meal is served fairly promptly and visually pleasing. However, for whatever reason, every single time we've dined there, the line to get the food and wait for the cashier to make our payment takes F.O.R.E.V.E.R. without fail. I don't get why it takes so long. It does goes get on my nerves if I'm feeling hangry. 3.7 Star. Overall. Taste is decent, ambiance is fairly nice, plenty of seating, ice cream & rewards points perks are great, but the price inflation is a bit much. Net price-to-taste value is therefore docked a few points on my books. We will definitely be keeping our eyes out for other hot pot places to explore. read more

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Casual, quick, and refreshing vibe and ambience here, while serving great quality meats, veges, and additional ingredients for your customized and made-to-order hot pot, with an excellent selection of broth bases... I absolutely love this place, and can't wait to come back again. Despite the $18/lb cost, I loaded my bowl to my satisfaction at $20 (and even had leftovers to go because I was stuffed, and I'm someone that can fully finish pots at Boiling point and Tasty Pot).... I think this place is very reasonably priced. The ice cream treats at the end of the meal was a cherry on top... SOOO good. Service was satisfactory too. Wish I could have this establishment closer to me... please open one in Temecula!! read more

I came here with my friend yesterday and I thought Big Way is pretty good. I think I'll keep trying a different broth until I find the one that I like most. They have a lot of selections for the ingredients which is nice. They do tend to get pretty busy cause at the end, we did felt like we were getting rushed a little bit. I tried the Bone Collagen broth yesterday and I did think it was pretty good. It taste like the Demae Iccho Ramen - Instant Noodles , Sesame Oil Flavor (not in a bad way) but a little more deep and cleaner. While it's not something I went for, but since it is free ice cream at the end of the day and other malatang places doesnt provide this it is quite nice to be offered free ice cream. Although that was also the reason why we felt rushed cause we were still eating and the first waitress asked if we want ice cream. The 2nd person asking was pretty decent timing + but literally 15 seconds later the 3rd person asked us if we want ice cream. So we did felt rushed and we just went to get tea and talked outside instead. Overall, I prob will come back and try other broths. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

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I love malatang and this was a really large self-serve bar! They have plenty of protein, veggie, fish ball, and noodle options! The restaurant is HUGE and can accommodate for large parties. I went at an off-hour and parking must be crazy for lunch or dinner here since the plaza has so many popular restaurants. For first timers: You put as much food as you want into your bowl. At the register, tell the staff what broth you want and then pay based on weight. They cook the hotpot and bring it out when it's ready. The hotpot was really delicious and fairly priced! I wasn't as hungry so I got less food and my bowl came out to $15. The sauce bar has everything you'd want to make your dipping sauce. I like that they have sugar, salt, and msg on the side. At the end of your meal, you have to request the staff for soft serve, it makes for a great sweet treat! read more

BIG WAY is sooo good! Their broth was so hearty and soothing. I opted for their collagen bone broth and it was so flavorful and delicious. I put in chopped chilis to give it a kick and it was really strong, perfect for spicy lovers. Service was excellent and the inside was clean with plenty of seating. They gave us our tongs and bowls and the rest is self serve, pay by weight. You can even try their dry mix which is tempting for next time! They had a variety of meat selections: beef, lamb, pork along with seafood, meatballs, greens, and different type of noodles. They were refilling them constantly so they were fresh. I love that you can choose every single thing to your liking! There's also a self serve sauce bar (although lacking on the refills), it was a great selection of garlic, bbq sauce, sesame oil, cilantro, green onions, chilis, and even MSG! You can even register for an account to earn points for prizes each time you dine here! And don't forget the free icecream at the end which is a slight creamy and icy Hokkaido milk served on a chocolate cone :). Make sure to waive down a server to help you get this! read more

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where have you been all of my life :') by far the best malatang place i've tried. they have an abundant variety of fresh, washed ingredients. the broths are so hearty and delicious. the sauce bar has all the classic dipping sauces. AND they give free soft serve in a cone at the end of your meal. dubs all around read more

Big Way Hot Pot - matcha soft serve - Hot Pot Near Me - Rowland Heights, California

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The food here is SO amazing, I love that it's a build your own bowl and the price isn't bad. From what I remember it's around $13-$15 per pound. Also free ice cream when you eat there! You would need to wait for one of the workers to make a cone for you though. Service was great, they're very nice and since it was our first time here, they explained what we were supposed to do when we walked in. The place has plenty of tables! it's very spacious and pretty clean too. Parking lot can be a bit hectic depending on what time you come since there's other restaurants in the plaza. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

You know what? This has been the best-tasting and best value malatang/hotpot place I've been to recently. Free drink before 5pm after 10pm? Cookies & cream cone for dessert, FREE? Yea it's hard to go elsewhere for malatang. At almost $17 a pound, this place has the best quality meat (even pork is good here), shrimp, and even offer albalone. The broth is definitely one of the highlights. Despite it being priced higher than other local malatang, I still come back here. This place goes thru ingredients rather quickly, so there's always someone slicing up fresh/frozen meat slices. I say thin lean beef is excellent for that beefy flavor (like brisket/rare steak in pho) and the fattier pieces are great for the dipping sauce. The lamb slices are rather thick (I'd prefer thinner like the beef slices) but still flavorful. The pork is tender and tasty, good like Boiling Point. The head-on shrimp is fresh and not pumped with sodium; you can tell by the texture when taking a bite because it's not artificially bouncy. I really like that they include albalone for the price because other malatang places don't dare to add it. Please try it if you're a seafood fan, or get it with the Tom Yum soup. I also like the crab pieces; they taste fresh and add a nice umami flavor to your soup. I do like the original broth, even at a higher spice level, it has that savory bone broth taste without being too salty or bland (like YinTang). The collagen bone broth might actually be my favorite, really rich-tasting without being too heavy in mouth feel. It's a well-balanced broth that goes well in any weather. YGF Malatang comes pretty close to their broth (their's is like #1 & #2 broth combined), but the drinks are better here and with more variety (10 soups/style to choose from versus 4) They actually check on our tables even though it's almost a self-service restaurant. They will also add more broth to your bowl if you're low. I do like how well-lit the interior is and how wide the walkways are because getting sauce does not feel like a mission here haha. read more

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Big Way Hot Pot, located in Rowland Heights, offers the customizable hot pot experience with its focus on Malatang. Unlike traditional family-style hot pot, Malatang here is a highly personalized experience: you become the chef by selecting every item that goes into your bowl, and the restaurant expertly cooks it in your chosen broth. What immediately sets Big Way Hot Pot apart from other Malatang spots is the number of soup bases they offer. For those who love a kick, the Spicy Mala flavor is the most popular and is clearly labeled as the No. 1 choice on their menu. However, if you're looking for a flavor adventure, I personally highly recommend trying the Tom Yum soup base--it offers a fantastic blend of sour, sweet, and spicy notes that cuts through the richness of the ingredients perfectly. For a healthier or milder option, the Collagen Pork Bone broth is the way to go; it's subtle, deeply savory, and comforting. My personal Critical Tip: Watch the Scale! This style of dining, while fun, comes with a major caveat: the cost. Big Way Hot Pot currently charges $14.99 per pound for your selected ingredients. This is where you need to be strategic. It is absolutely vital to watch the weight of the items you choose. Heavy ingredients, even if they seem cheap, can quickly drive up your final bill. I speak from experience; I got a little carried away and my pot ended up costing nearly $30! Load up on lighter vegetables and noodles, and be mindful of dense items like certain meats or heavy seafood items. Selecting your ingredients carefully is the secret to a great and affordable meal here. To finish off with a sweet ending, Big Way Hot Pot offers a wonderful complimentary perk: free soft-serve ice cream served on a chocolate waffle cone. Overall: Big Way Hot Pot is a must-try for customizable hot pot lovers in the Rowland Heights area. Come for the incredible soup variety and fresh ingredients, but remember to practice restraint at the ingredient bar! read more

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Big Way finally made its way to the west coast! This spot is my favorite malatang spot in the US! They have the best variety of options to choose from in their veggies and meats. They also have a great variety of broth flavors if you're not into spicy too. You grab a big golden pot to fill with your choice of ingredients and they weigh it then bring it out for you. Their broth has the deepest flavors and you could tell they actually make it housemade. Make sure to get the ice cream at the end too for a nice treat! read more

Big Way Hot Pot - Spicy malatang bone broth - Hot Pot Near Me - Rowland Heights, California

Basically build your own hot pot, choose your own ingredients,base,so on... Service depends on how busy it is but there's unlimited ice cream which is great. There's also plenty of seating and they clean up relatively fast :) read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

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My friends had been hyping up this malatang spot because if you guessed the weight of your bowl correctly, you could get it for free. Unfortunately, they no longer run that promotion, but the soup here is still absolutely delicious. I chose the signature spicy broth at a mild level, which wasn't too spicy and had a rich, savory flavor. I also loved the sauce bar, which had everything I enjoy, including soy sauce, chili oil, cilantro, sesame sauce, BBQ sauce, and sugar. Overall, the food was excellent, and I'll definitely be back the next time I'm in Rowland! read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

My first malatang experience! Malatang is a type of Chinese hot pot where you get to select your own fresh ingredients like meat, vegetables, and noodles, which are then cooked in a spicy, numbing broth and then served with your choices of sauces. I'm not a huge spicy broth gal so I decided to go with their Collagen Bone Broth (non-spicy). It was the perfect meal to hit the spot on a cold rainy day. It's $14.99/lb and I ended up reaching about 2lbs so my meal cost about $30. Since we came during lunch time we got a complimentary tea; either green tea or wintermelon tea. It's a little bit on the pricy end but everything tasted so good. You also get free complimentary ice cream at the end! Overall, it was a good first malatang experience and I will be back again! read more

Everytime i come it's always a hit I love big way so much bevause it has a wide selection wirh great tom yum soup! read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

First time trying this place and overall a solid experience. Be prepared--it's in a super busy plaza, so parking during dinner hours can be challenging. The seafood selection really stood out. Lots of options like fish, shrimp, squid, and even abalone. Meat choices were great too--two types of beef plus lamb and pork. Plenty of veggies and noodles to mix and match, which I liked.The soup was flavorful and everything tasted fresh and delicious. Bonus points for the soft serve ice cream at the end--such a nice treat! Definitely worth checking out. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Great service and good food, a little pricier than your typical spot per pound but worth it during the happy hour and it's very clean. Broth seems to be pork based and a beef broth packs more flavor in my opinion overall great visit. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Ambiance: it's located in a busy plaza, shared parking lot with other merchants, so hard to find a spot during peak hours, it's spacious inside, and staff clean the tables adequately Service: slow and disorganized, they had some connection issues, and it took a while for each guest to check out as the line was piped up so long Food: variety choices of meat, seafood, vegetables, tofu, and noodles etc. Signature Ma La Tang - **** hot broth, choices of beef, lamb, pork, tripe, crab, abalone, fish, squid, seaweed, bamboo shoot, spinach, coin, donut etc, rich in flavors, most ingredients were great, except for crab wasn't so fresh, overall still recommend for the variety Price: generally fresh ingredients and affordable prices, about $20 per person for a decent meal read more

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The food was okay, nothing too special. Ingredients were fresh enough, service was quick and polite. It's a decent place for a quick meal. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

First time trying this place. First impression as we walked in, there was no greeter and no one to assist. There were no clear signs of what we should be doing and where we should be waiting. We waited a little bit and attempted to grab the pots to start grabbing food. We were then approached by Jasmine, who had a stink face and an attitude and told us we should be waiting by the door because they're busy. We apologized and put the pots back. Then all of a sudden she grabbed three pots and just put it on a table right in front of the entrance when there were other tables available. We didn't even know what we are supposed to do or if we should proceed to grab food. The whole time she just had a snob attitude and face like she doesn't care to be there. I asked for her name and commented on her lack of service. Since we've never been there, she should at least explain to us the procedure or even show a sign of friendliness. Nope, She just walked away. I don't know how people can get hired with this type of attitude. she just dragged the whole restaurant Vibe and rating down including tips for her teammates in the restaurant. The two stars were for the other staff that were courteous and respectful. There were a variety of food to pick from and many types of broths. Broths were on the Lighter side. It was pretty expensive but pot comeswith a free drink and ice cream during happy hour. I probably will never return unless Jasmine leaves because apparently she doesn't care for customers there and it's clearly representing this restaurant. There are so many different malatangs out there. I'd rather go to one that appreciates their customers. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Had to drop a star because on my last review the business commented on my review to reach out and which I did in hopes they would listen to my concerns but atlas, they ghosted me. Looks like they reach out to make it look like they're willing to make things right but it's all a front Also I saw that price per/lb went up from $14.99 to $18! OUCH! Now I know I WON'T be coming back for sure! You have better options to go to other hotpot places that won't break the bank! read more

Went here on a Tuesday night. They had a BOGO free drink special. It had to be the same exact drink with same customizations. I consider that a steal! The setup is typical of a malatang restaurant but the worker seats you first. I liked their topping offerings. They had unique items such as tamago and crab. I got the main broth at a mild level. It wasn't spicy at all but the broth was good. Their meat quality was good too. I wish I had gotten a spicier level but now I know for next time! There's also a soft serve machine but the workers do it for you. read more

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Hot pot is my ultimate comfort food, so I absolutely loved this concept where you fill up your own bowl with whatever you want and just pay by weight ($14.99 per lb). Such a fun and easy setup. They have a few different broth options, but I highly recommend the collagen bone broth. It was perfect. There's also an unlimited sauce bar with all the fixings, so you can mix and match your perfect combo. The food bar had a great selection of meats, seafood, veggies, and noodles. Everything looked fresh and well-stocked. They even have a "guess the pot" game for a discount and a happy hour with a free drink. And honestly, my favorite part was the free ice cream and a cone at the end of the meal. Not sure what flavor the black cone was, but it was SO creamy and sweet, I had to ask for seconds. read more

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Wowzers! Big Way Hot Pot is actually really very good! Of all the hot pot by the pound that I've ever been to, this is one of the best one. My daughter and I both got food of over a pound each, with two drinks, for under $40. They have their own tea bar inside, so the beverages were really tasty. I loved my Honey Green Tea! (My daughter raved about her Brown Sugar Milk Tea w/Boba). To beat the crowd, we got here exactly when they opened. Place was clean and staff were attentive. I'll definitely be back! read more

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I do really like this hot pot place because of all the options and especially the sauce bar and ice cream. I did notice there were a few times that the veggies weren't so fresh. I do feel like since it's a newly opened business they should upkeep all the products. Service is always 100 and the place is always packed which is a good sign. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

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An easy malatang place to default to whenever I can't think of what to eat. I do think it's better quality than yintang, zhangliang, and hot spicy dip. The selection has a variety of choices too. They also have a bunch of soup bases to choose from, good sauce bar choices, and also free ice cream that comes with the meal!! The chocolate cone is bomb. I also like that they have the "guess the weight" of your bowl to get it free / discounted. You do have to get at least 0.5 pound worth of food so keep that in mind! read more

Big Way Hot Pot - the most solid ice cream - Hot Pot Near Me - Rowland Heights, California

This is my absolute favorite malatang place ever! I literally go here once a week. There are so many different broths and dry mix flavors to choose from so you know there's always an option for whatever mood you are in. They also have so many different ingredients to choose from and they're all so fresh. They also give you a free ice cream cone at the end which I always look forward to after eating my pot. Drinks here are pretty good too and there's always deals on them . The hours are really good as they open pretty late so it's nice to pick up for a late night bite as well. Love this spot so much!! read more

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this is my favorite late night spot. it gets busy really fast but the service is still efficient and great! i really like their topping choices especially their different kinds of fishballs. i like the cheese one a lot. their mala broth is very flavorful but doesnt give a strong numbing sensation that mala is supposed to give. ITS STILL GOOD THO TRUST. i think their signature broth pairs well with rice whereas the other broths taste better with noodles but thats just me! overall everything is so great and i love that they are a late night spot. (i come here so often i racked up 400pts in 2 months) the vibes are good and i love it so much!! read more

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Came here on a Tuesday night and there was no wait. The worker explained the ordering process here, and it was pretty simple. I grabbed a bunch of meat and vegetables and chose my broth. The collagen bone broth was SOOO delicious and so perfect for the gloomy weather. I didn't love the cuts of meat I tried--I wish they were more fatty, but that's just personal preference. They happily refilled my broth for me to take some home after. It was great as leftovers. They gave us a free boba drink (rose green tea) and free ice cream, which was a nice treat to finish our meal. Thank you! read more

Big Way Hot Pot - Collagen bone broth (bottom) - Hot Pot Near Me - Rowland Heights, California

Had such a great experience at big way! This location is so clean and aesthetically pleasing and the staff is great here. The person that helped us was name Oya(?), I can't remember clearly but she was so great!! She clearly explained how the restaurant worked and was super attentive. Our food came quickly and our water was never empty. Both the tom yum and mala broths were deep and flavorful, so I'm excited to come back to try the other ones! The sauce bar was stocked (I love a sauce bar); they even had recipes recommended with certain broths. The big way milk tea and jasmine milk tea were just ok because the tea wasn't very strong. Maybe would try something fruity next time? The parking lot is shared with a bunch of other restaurants but there's plenty of it! We had no trouble finding a spot. Also, the free ice cream at the end is fire. read more

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Love this place. My friend recommended it to me and I came to see the hype. It's clean and the broth is yummy. Service is always good and they give you free soft serve at the end upon request :) read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California