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Big Tex Trailer World Rockwall

3.3 (10 reviews)
Open • 8:00 am - 5:00 pm

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8 months ago

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2 years ago

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3 years ago

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5 years ago

I had the surge brakes on my bot trailer completely rebuild. Good work that was done quickly once the parts were available.

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4 years ago

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8 years ago

Had my trailer serviced and they did a great job BUT they crushed my fender and acted like it was there the entire time. Sorry.

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9 years ago

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6 years ago

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8 years ago

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9 years ago

Richard is as good as it gets. He took care of all my needs instantly you would not believe.

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Fun Town RV Dallas

Fun Town RV Dallas

(77 reviews)

I recently purchased a Brinkley 3515 from Fun Town RV in Fate, Texas, and I couldn't be happier…read morewith the entire experience. From the very beginning, Dana Boyle, my salesman, was outstanding. He took the time to walk me through multiple models, clearly explained the differences, and patiently showed me features without ever making me feel rushed or pressured. Dana really knows the product line and made sure I understood what would best fit my needs, which made the decision process enjoyable and stress-free. I also worked closely with Colt Brown, the Sales Manager, and he did an excellent job from start to finish. Colt was competitive right out of the gate and worked with me on pricing across two different models I was considering. What really stood out was how well he listened to my concerns, answered questions honestly, and focused on finding the right solution instead of just pushing a sale. That level of attention and customer care is exactly what you want from a sales manager. During the process, Benny Black, the General Manager, stepped in for Colt a couple of times and was just as impressive. Benny worked with me on the very aggressive price I came in with on the 3515 and helped make that deal happen. Between Benny and Colt, they both went above and beyond to make sure I got an exceptional price and felt confident in the final numbers. I wrapped up the purchase with Kross Blakley, and the finance process was refreshingly smooth. Kross was open, transparent, and took the time to answer all my questions about additional warranties without any pressure whatsoever. He made everything quick, easy, and painless--exactly how financing should be. Over the course of this RV purchase, I've become a very shrewd buyer, and I can honestly say that Fun Town RV in Fate, Texas exceeded my expectations. They made sure I got exactly what I wanted, at a price I could afford, and with complete confidence that I made a great purchase. If you're looking to buy an RV and you're anywhere near the Fate area, Fun Town RV should absolutely be your one-stop shop. And if you're not near Fate, I highly recommend finding a Fun Town RV location close to you. Highly recommended!

James was a lot of help patient and helped with all questions my family and I had thank you again…read moreJames

McClain's RV Superstore

McClain's RV Superstore

(76 reviews)

Carl Martin at McClain RV in Rockwall delivered a level of service that is rare to find today…read more From the very beginning, his care for my RV--and for me as a customer--was exceptional. His attention to detail, consistent follow-up, and willingness to go above and beyond never wavered. Every call was returned. Every question was answered. And every interaction was handled with professionalism and genuine care. What stood out most was his character during a difficult moment. Even when the insurance company made the decision to total my RV, Carl never changed. He continued to treat me with the same respect, urgency, and commitment as he did from day one. That speaks volumes about who he is--not just as a professional, but as a person. If I decide to purchase another RV, there is no question--I will go wherever Carl Martin is. That's the kind of trust he builds. McClain RV is fortunate to have him. And as a customer, I'm grateful I had him in my corner.

I had to have the hot water heater replaced and the rv mechanic had to go to McClain's to get it…read more Highway robbery! Charge just about $1000 for a Dometic hot water heater! Same water heater available on Amazon for just $500!!! Also I made the mistake of going there for repairs last year. I got talked into tires. Two days later I was to leave for a camping trip with my family at Mammoth Cave State Park. My son and grandchildren came from MA. I couldn't stay at the park because one of the new tires had a flat. I called McClains and was told maybe I ran over a nail. When I got back I went to another location to get it repaired. It was a loose valve stem. $52.00! They did the roof. What a mess they made. I had crap running down the side. I don't know how the got so much stuff blown around inside. And the seams are terrible. My new mechanic says I'll be lucky if the seams last a year now the rv is out is storage and especially since I'll be going to Florida. The weather is tough on the coast, wind, sun, thunderstorms! Save your money and Go somewhere else! $1000 for a Hot Water Heater!!!!! That's just wrong!

Quest RV Rental & Service - 2022 Redhawk 31F 32ft Class C

Quest RV Rental & Service

(11 reviews)

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

Don't trust these people with your RV, they won't take care of it. We trusted them with our brand…read morenew Thor Sprinter Citation while we were stationed overseas, so they knew we wouldn't be in the area to check on it. After five years as a rental I was expecting signs of normal wear and tear but what I found was much worse. In addition to the normal wear and tear, the subfloor was obviously and completely destroyed. But even worse, the entire skylight unit is missing. This was a gorgeous skylight with an insect screen as well as day and night shades. All gone; and in its place there's a piece of plastic. I'm dumbfounded and heartbroken. We never should have trusted them with such an expensive piece of equipment. Response to Quest's comment: yes, our RV was three years old when we put it into your fleet...and it had *less than 6,000 miles* on it. It was never stored out in the weather by us, and the skylight was clearly fine when our vehicle entered your fleet. Why, while in your care, was the skylight allowed to dry rot and crack from weather exposure to the point that it couldn't be repaired, and/or further damage prevented? And the floor...I'm guessing that wasn't noticed until our warranty ran out? Damage that severe, unnoticed for so long? If it was, indeed, the manufacturer's fault for not putting enough supports under the subfloor, it should have been apparent much sooner. But it takes a lot of time and effort to have warranty repairs made, right? Something you promised you'd take care of. Lastly, Mark did not decline the replacement and opt for the "repair" that was completed. It was never addressed, and he noticed the skylight was gone only when he was halfway home between Dallas and Colorado (his very costly mistake). Our loss, your gain. The point of my review is only to provide our experience so people can decide for themselves whether they want to entrust their very expensive, valuable RV equipment into your care.

276 RV Center

276 RV Center

(13 reviews)

Did not fix our rv. Tomas sat on it for over a month. When we needed the rv back to go on a trip he…read moremade us pay for what still was not fixed. When we returned from our trip we brought back the rv. Where it sat and sat. Finally he said he could not fix but... he had a friend that can fix. Well we went from seeing the rv everyday sit to across the street where it sat and sat and sat. After about another month we asked what is going on in. Tomas said they were waiting for the parts. Finally we got tired of our rv just sitting there and picked it up. To this day we ask for our money back, buts never gonna happen. I just wish I knew why it's ok for rv places to keep our rv's forever. But car places are typically so much more quicker to make repairs The parts never came and we never got what we paid for. Sorry but we do not suggest this business

RV275 has recently reopened but been closed for a while last year. Tomas Godula did maintenance on…read moreour last 5th wheel, and performed the tasks in a timely fashion. We took our current RV in for repacking the bearings and waxing the unit. Jan 14 Completed the work within a couple of days. Unfortunately had to replace all bearings and seals. I asked he save the bearings for my review, and he did. I always want to see the items I'm told needed replacing. Tomas has replaced small things I missed, and knew were an issue. And advised on costs after inspection, getting approval prior to replacing.

Big Tex Trailer World Rockwall - trailerdealers - Updated May 2026

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