Superior Grill Cleaning is just that, superior. Windal's servicing has kept our hand-me--downLynx,…read more2 burner with rotisserie our for over a decade. I trust him implicitly. I forgot I had prepaid asked him and asked him what I owed, he reminded me I had paid. Windal has morals AND does excellent work. Susan Beck

I highly recommend Superior Grill Cleaning. Windel was professional, provided timely communication…read moreand did a fantastic job replacing parts and deep cleaning my grill. It now performs as good as new!

Ty and team were responsive and fantastic when it came to my somewhat difficult need…read more We have an older model Alfresco sear burner and Twin Eagles Teppanyaki grill whose manuals and part information were not easy to hunt down. Ty was diligent, extremely transparent and had great communication throughout the entire process. He fixed what otherwise was a headache for most, and solved our needs so we can have a great summer cooking in our yard. Can't recommend Stick Bandits enough!

Showed up on time and did a great job cleaning my smoker. Will use again and recommend.read more

We hadn't used our fireplace since moving in and, like many others, were going to be "home for the…read moreholidays." To be safe, we decided to get the chimney cleaned out and ready for the season. Mike was able to come out the next day, took care of cleaning the fireplace/chimney and gave us a quick tutorial on how to use the thing. I definitely recommend FPW and will likely use them again in the future.

We are happy repeat customers. Mike power washed our side patio and stone columns this time and…read morethey look new. His high-powered machine used water, not chemicals, so we did not worry about the landscape being damaged. He is professional, friendly, and on time. We will continue to call on him in the future.

The techs were on time and very professional. They were able to save my 20 year old DCS grill due…read moreto their creative sourcing of parts and their knowledge of grills. I couldn't have been happier with the results. Highly recommend this company

Terrible service and don't waste your time. After coming to my house and verifying I needed a new…read moregrill, 3 weeks later and after numerous emails and calls (they do not answer their phone so one has to leave a voicemail) I still do not have a bid to supply a new grill. By comparison I called BBQ Galore on Lovers and had somebody out the same day to assess what I needed and a new grill installed within 48 hours.

Had an expensive cleaning and ignitor replacement several months ago. Do not use my grill often…read moreand since the cleaning grill does not get hot. Yesterday ignitor not working as well. With hand lighting the grill it did not produce enough heat to cook for Super Bowl guests. For a service call for first hour of work to come back out they want $260! For grill work! They are very expensive and do not take care of their customers

Amazing service, they fixed the grill nobody wanted to and offered rest service. I will 100%…read morerecommend is worth every penny! Cannot say enough good things about this place and their owners. It was hard to book them because of the amount of people they service im assuming but it was worth the wait and the money.

Just moved to Dallas 2 months ago and the house my husband and I bought came with a disgusting…read moregrill that we thought we were going to have to replace. A friend suggested we get a cleaning service to clean grill to health and we found this service. My husband reached out to William and he was out in our place within a couple of days. He cleaned the grill and brought it back to life. It saved us $700. Great customer service.

Bad service. my grill was 75% clean. A day after cleaning, i showed them pictures of uncleaned…read moreareas. they said they come back to finish cleaning. i went ahead and paid them in good faith. I reminded them to come back every week. Their excuse is that they are too busy. Eventually they stop responding to me. It's been 3 months.

Do not do business with this company. He claimed that the parts were not available, however if I…read morepaid cash he had some inventory that would work. I paid him cash, and it has not worked more than three days at the most after he has left. Today he left and the fire went out after 25 minutes and never came back.

So far so good. I just recently purchased a Kamado Joe (not from them), but all my accessories…read more Denise, has provided great customer support. I've gotten a variety of wood. Kind of upset I've found this store, because all I've done is buy stuff. Think I'm good for a while, but I've enjoyed my shopping experiences thus far. They have stuff for all the frills, but if you need things for your Kamado Joe this is your headquarters.

My grill was horribly dirty and now looks brand new! The technician was extremely professional and…read moreprovided outstanding customer service. Pricing is very reasonable and fair. I am now a regular customer. I highly recommend this service.

So after about a week, I did get a call from Helen to schedule. Her husband came out to clean my…read morebarbecue today. He did a SPECTACULAR JOB!! The grill looked like it had NEVER been cleaned previously. There was so much caked on grime that a couple burners weren't working. He cleaned it for 4 hours! After he finished, they all work! And my barbecue looks amazing and ready for grilling!

From a customer perspective its nice to make a appointment for repair and the technician is at your…read moredoor at that designated time. Josh the technician was wonderful to deal with. Owning a older natural gas grill, Josh was able to make the necessary repairs then explained by showing me what was accomplished. So nice to see a professional approach by a repair company and to know you were treated well and the repair was done right. I would highly recommend My Grill Guy to anyone needing repairs for your grill.

Absolutely horrible experience. Original appointment 12noon. Frank texted night before…read morerequesting to change appointment to 8am for the following day. Ok fine. 8am came and went TOTAL NO SHOW - no phone call, no text - zero communication! Trying to reach someone was frustrating and required numerous calls and texts. Finally at 910am they call. Zero concept of customer service, no apology, no respect for customer's time. DO NOT USE MY GRILL GUY!