For burger joints, I usually get the OG burger first time around just so I can better judge the quality of meat and seasoning and such. And so, I had the classic burger with Big sauce and all the regular toppings like lettuce/tomatoes/etc. I watched them grill it and expected it to be great, at least the quality of a burger in a bar. When I actually ate the burger though - 1. It was warm, almost room temperature. 2. The bun wasn't grilled or toasted or anything. 3. It tasted like Burger King's whopper. And make no mistake, I actually like Burger King's whopper, I just didn't quite appreciate paying double the price for a lukewarm version of it. The execution was just poor, and so the burger was mediocre. It didn't feel like a grilled burger from a specialty burger shop. Perhaps offering some unique toppings & sauces could help give the burger some flavour. But really, after this first taste of Big Smoke, I wouldn't bother coming back. Completely disappointed. read more

Big Smoke Burger - Classic burger $7.95 - Burgers Near Me - Mississauga, Ontario

The lady servicing my father and I today was very nice and laughter at my dads silly jokes. She was super nice, made the food really well, and gave us great food/drink recommendations. Don't know her name but shout out. There was a lot of chipotle sauce on mine (which I liked) and it was tasty to dip my fries in it, especially because you can take the favour of the meat in it. Very good read more

Yeah this place rocks! I must have eaten at a dozen burger joints but these guys make the best tasting burgers above everywhere else. For starters, it's in Square One shopping mall. Sure it gets busy in the eating area but either I put up with it or I arrive before or after the lunchtime rush crowd. Yes they are in other shopping malls but Mississauga is where I hang out. Order up your hand-crafted burger, side orders, or just do what I do - Get a rock-solid , juicy cheeseburger and put some toppings on it. I could always order one of their specialty burgers but why change the taste on something classic? It gets a little sloppy after but it's completely my fault from all the toppings I put on it. I guess that's what the tissues are for. I'm telling you right now - when I really want a cheeseburger, I am willing to drive across town find a parking spot at Square One, walk all the way into the centre and line up at Big Smoke Burger just to make my order. Big Smoke Burger is the only one that has the flavour I'm looking for. A word of advice to the mgmt: Listen to some of the reviews that could really make an impact on improving service. Sounds like there are some outstanding issues that need to be addressed here and I think if all your employees keep on with making key adjustments on communication and efficiency then it will really make a difference. Good luck and hope to see you for the long haul! For more reviews and food blogging, check out my blog at https://spicychopsticks.blog read more

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Came here for Yelp's Burger Binge. Big Smoke was supposed to offer a $5 Spicy Yelp Burger, but instead they served me a Classic/Regular Burger. I didn't check the special on the Yelp site prior to ordering, so I didn't realise that they changed it up until I got home and reread the special. :( So not really impressed by this bait 'n switch! I asked how much it was to make it a combo (fries + drink) and it was almost +$5 extra. So there has been a definite price increase since my last visit. No thanks. Burger didn't taste any different than the other chains, Burger King/McD's/etc. so I can live without dining here again. read more

Big Smoke Burger - Located right beside Chipotle, in the lower level of Food Central! - Burgers Near Me - Mississauga, Ontario

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Ordered the organic burger because for some reason, I'm super into organic food this week. One of my weird weeks (I usually go healthy, unhealthy, Asian, salad and soup and only have one of those for the entire week). Not sure why I do that. Anywho, I digress. The burger tasted good and had an okay bun - slighty soft, but it wasn't anything special. As for the beef itself, it was juicy, but didn't have too much flavour. I can say it's better than McDonald's and BK, but I think Lick's is better. It was almost $11 for the burger and a ginger ale, which is kind of pricey. However, I don't mind trying new things. Also, even though this was a fast food joint, the service was good. They said it would take 7 minutes and being the nerd I am, I timed it and it took less than 4. Love the fact that they give you a heads up. Not bad burger, but not awesome. read more

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The beef burger is really satisfying and the toppings have always been fresh, but BSB is definitely more expensive than burger joints of similar quality. The main advantage here is the convenience of the location (in Square One). Classic 6oz beef burger (not combo) is $6.79 - you choose from ketchup, mustard, mayo, jalapeños, pickles, red onion, tomato, lettuce. Switching to Halal costs $1.49 - I really, really appreciate the option but this is steep for Mississauga when there are options like Burger Factory and On The Bun. BSB has some good signature toppings like sautéed mushrooms and carmelized onions for a surcharge. Hoping they bring back goat cheese and feta cheese! read more

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I went there as I heard they serve Halal burgers...well I was there to check it out today. Firstly they charge about a $1.25 for a halal patty. They do have beef and chicken patty. We were two so we ordered one each. We ordered the Big smoke burger and Spicy chicken burger. Lets start with the taste, the beef tasted ok... I have had better but their chicken tasted good. The patties were good but the bun was too thin to hold the burger together. Both burgers were cooked properly and were still juicy, they also put sauteed onions on top which help out as they put a tiny bit of lettuce leaf. The fries were to die for they tasted smokey and were very enjoyable. All in all its a decent joint to have a burger and enjoy some food. read more

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Good, great poutine... Burger tastes like Burger King. read more

Big Smoke Burger - Poutine - Burgers Near Me - Mississauga, Ontario

Stopped At square one after work and noticed they were Doing renovations in the food court. Decided to try something new and walked over to big smoke burger. The menu had a wide range of topping combinations but I settled for a regular cheese burger and side poutine to see if they could impress me with the basics. My combo came up to 12 dollars with a fountain ginger ale. I must admit I was impressed. There were Actually char marks on my burger and I could taste the smokey flavour. The ingredients tastes fresh and paired together nicely. I actually found for once in my life there was more burger than bun. I didn't have high expectations for my poutine but it was delicious. They use real cheese curds and it tasted like a beef base gravy. I will definitely be back to try one of their more gourmet burgers and a side poutpout read more

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I love their burger! The only one burger I have only had from here is "Crazy Burger" It's one of the most delicious burgers I ever eaten. This is probably my go-to burger whenever I'm visiting the mall. It's all good if you end it here. However, their fries are not my favourite, they always taste so salty, every single time I get the fries from here.. I have to stop eating because of how salty they are! Also, the wait time is so long, I always have to wait at least 15 minutes (even when is so quiet) I guess it takes time to make the food freshly? Anyways, I would recommend getting just the burger (about $15 for a combo and 9 just for the burger I think) But only come here if you have some time to spare! read more

I did not have a good experience when ordering at the Square One location. The cashier was very rude and irritated. We could not hear each other, while wearing our masks due to Covid and the background noise from the kitchen, when ordering. So it made her more irritated. They were only accepting cash at the time and they were out of one of the sauce flavours. I mistakenly took my credit card out, forgetting that it was only cash. And she was rude retort "Cash Only! I told you!". I was shocked by the rudeness. To management please address these issues read more

My girlfriend and I love burgers and often resort to a good burger joint for comfort food. To our surprise, the Big Smoke Burger turned out to be quite tasty! We ordered the spicy burger which had sautéed onions, lettuce, tomato and spicy mayo. Overall, the burger was moist and had a lot of flavor. We also turned this into a combo with a poutine and a drink and to our surprise, the poutine was also amazing. Great flavor with the gravy, thick cut fries and actual cheese curds! Unfortunately, the only down fall with the Big Smoke Burger was the cost. After all said and done: a quaint sized burger, poutine and drink came up to a grand total of $15, hence the rating of 4 out of 5. Otherwise, if the price was a little more reasonable, it would be a perfect rating. read more

Big Smoke Burger - Spicy burger - Burgers Near Me - Mississauga, Ontario

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I used to come here a lot when they first opened, ordering the classic chicken burger. It's pretty good. Expensive for a burger ($9) but it was freshly made in front of you. Last time I was here, i had the most unprofessional service. I waited 30 minutes for a burger that they forgot about. When I kept asking where my burger was they kept saying it was next (but they just put the chicken on the grill. After 30 minute and about 5-7 people getting their food ahead of me I asked for my money back. I couldn't wait longer, and had to return to work. They literally threw my money back at me and whipped the burger in the trash. All done by the manager. I will NEVER be back here after this experience. Maybe at another mall but not square one Food 4/5 Management/Experience 0/5 Price 2/5 Update: was messaged on here by a rep but no one contacted me by my info I provided lol. Ok then. read more

Brantford location,April 2,2020: gotta give credit where credit is due . BSB makes authentic & delicious flame grilled hamburgers. We've eaten there 3x,this time during physical distancing so it was take away. The burgers start at ten bucks, which is better than starting at fifteen bucks like some other places,but it is a good burger as our third visit indicates. However the thin cut fries might not please everyone. Overall, a solid burger joint. 3.5 outta 5. read more

Oh man. This is such a disappointing review for me to write. I love Big Smoke Burger on Yonge Street. I had a pretty good Big Smoke Burger experience on King West. I was hoping that this closer-to-home Big Smoke location would at least be good, but it was not. Unfortunately I'm not going to have my Big Smoke cravings satisfied without having to drive to Toronto. So I order the spicy burger combo and I watch the dude slap my patty on the grill. So far so good. I then watch the grill continuously flare up. I really had to restrain myself from being a back-seat griller and shouting out, "Hey, buddy, how about you try controlling those flare ups, please." I didn't want to be one of those people so I said nothing. I also said nothing as I continued to watch my patty shrink ever so quickly because of all the flare ups. I continued to say nothing as the dude flipped my patty over and over again when what I really wanted to do was yell at the top of my lungs, "Dude, that patty must be done by now with all the direct fire it's received. Pull it now!" Just as the dude is about to pull my patty off the grill, the other guy says, "It's a spicy," so the first guy puts my surely overcooked patty back on the grill and covers it with grilled onions to warm up the onions. They left that overcooked patty with the onions on the grill for another three minutes or so as my burger loving soul died a little more. Finally he pulled the patty. What did I end up with? A creosote covered charcoal briquette. Black on the outside, dry as MDF on the inside. I knew this was happening. I knew this was happening and I said nothing because I assumed people who are paid to cook burgers everyday know more than I and because I didn't want to be one of those people. This is what happens when you restrain yourself because you don't want to be one of those people. You end up with a dangerously blackened (seriously dangerous, read the studies about blackened grill meats) burger and a little of your soul dying as a good burger goes up in flames (literally!). I would have brought it back, but I was in a big rush and I didn't have time to watch them ruin another patty. The Big Smoke head office people need to get on this situation and do some remedial training for this crew. This is unacceptable. You can't serve people blackened, dried out patties. It doesn't taste pleasant and it's not safe to eat. read more

Hmmmm so after coming to square one for the first time this place definitely caught my eye! So second time going to square one I definitely came here! I got the classic* big smoke burger as recommended by the employee there. The fries here are so good! Reminded me of nyc fries but better! So I love a nice juicy burger that maintain shape for as long as it can haha. At first this burger maintained shape. Roughly 3 bites till finish it becomes quite sloppy which is OK for me since the middle is all gone. The meat was amazing the bun was grilled, sweet onions, some kind of exotic cheese I don't know how to spell or remember and a tomato that didn't come out on first bite. Oh man it was quite a nice burger haha. Definitely will come back to try another! read more

This is one of the best burgers that I have had so far it is juicy, it is lovely and it is so good.

Big Smoke made big promises, and the resounding opinion from me was... "It's alright, I guess." I'll save my opinion/review of the Square One revitalized food court (spoiler: it's amazing) for another time, but I did want to comment on Big Smoke, as I visited the mall recently and stopped here for a bite with a friend. I had been meaning to visit this place for a while, but never had a chance (and the time to actually sit down and enjoy a meal) until recently. When I stepped into line - the longest in the food court, I might add - I was expecting quality that was out-of-this-world. Maybe the fault lies with me for wanting too much. What I got was... decent, but not worth the experience. After waiting in line, a friendly server took my order, and I was a bit surprised that it costs an extra $4 just to get a drink. Add to that disinterested cooks and people who were behind me in line getting their food before me (always a sticking point), and you can see that I wasn't starting off on the best foot. The signature Big Smoke burger I had was okay, but considering the price (something like $13 after tax for the combo), it's past the point where I consider it to be acceptable value for the money. The fancy ingredients they listed out in the menu didn't really amount to much for me, taste-wise. I was more impressed by the frosty mug they gave to me for my soft drink, and that was the high point of the experience. Probably wouldn't come back again. read more

I had the Hogtown burger today. With tax, the total came out to $13.50. The burger had one patty, swiss cheese, sauteed mushroom and bacon. The burger tasted ok, but I felt it is a bit pricey for the quality and quantity of the burger that I got. read more

Had the big smoke burger, pouting and onion rings Burger was delicious Good portioning on the pouting and onion rings Fast friendly staff read more

The only reason why big smoke deserves 4 stars is because of their poutine. Absolutely AMAZING & DELICIOUS. I used to go to south st. For their poutines but glad I stopped going there because big smokes' poutines are 10x better mainly for 2 reasons: 1. Bigger size and cheaper than south st. Their small at B.S is like eating a large at south street for a dollar less. Awesome! :) 2. They give you more cheese curds without having to ask. ( who doesn't love cheese :p) As for their burgers... Well they are not the greatest. They taste like a boxed burger but with the price of a gourmet burger. Umm no thanks. I prefer south street.. read more

Amazing place, Awesome burgers, juicy succulent and delicious. Had such an amazing beef classic burger after a long time. Excellent Customer Service. Full marks read more

Great burger, especially for a Food Court. First they have Great Burger, and the right balance between al-carte and signature burgers. Second, good fries Third, options, but not too many that would cause frustration. Such as Salads, these are real salads, it you want to be a little be healthy. Regular Burgers, Organic and Halal; Gluten free buns as options. read more

Went here just to say I tried it, since I'd never been to one before and this is a new location. I just had a hamburger. They are very cheap with the condiments, all I had was mustard and ketchup on my burger and there was barely any on it. Luckily I waited until I was home to eat and just added more to my liking. McDonald's puts more on their burgers than this place did, and that's saying something! I was not asked how I would like it cooked and that is probably why it was ' well done' . I normally like my burgers medium to medium-well and this burger had no pink whatsoever. I did not get anything else during this visit because I knew I was going to eat at home. Fries don't normally travel well. I will go back again in the hopes that this was just an opening week glitch on the time they need to cook their burgers. Plus, I have to try their poutine at least once. :) read more

Not for vegetarians. We need a vegetarian burger restaurant in Square one mall. They cook vegetarian patties on the same grill they cooked meat on. Not acceptable at all. read more

The chicken burger was absolutely delicious with the right amount of ketchup and mustard. The bun was amazing. Overall I'd say the burger was delicious and I will go again here. The fries were highly pleasant and weren't salty like other restaurants. The service was also awesome and they delivered 3 chicken burgers (2 combos, 1 normal) in 10 minutes. read more

Overall burger is pretty good. The Big classic burger is thick and juicy. But if you want something that's more filling, taste better, but less healthy, id go with a baconator. read more

Took my wife to Square One for some shopping and after an hour or so we were both getting hungry so headed down to the food court area...I mentioned to her i wanted to try out the newly opened Big Smoke Burger and she was also up to trying it out..we ordered two cheeseburger combos. You pretty much get to see your burger get grilled from a fresh meat patty and onto the grill while you are waiting..the focus here is using fresh products which was also reflected in the condiments that went onto the burger..our combo also came with a nice helping of fries that were pretty tasty. We really loved the smokey flavour of our cheese burgers along with the fresh bun - the combo is pretty filling with fries but both wife and i were able to finish our plates. Overall, service was very good from cashier to picking up the food , and price was good value for a premium burger - our 2 combos with two cokes came to around $ 24 and change.! Will come back next time with our kids and try some different menu items. read more

Big smoke alright! Nothing special just expensive, better off going to mcds, burger king. Def more affordable & decent selection. Highly not recommended. read more

I had a a blue burger with organic patty to satisfy a craving for a burger with blue cheese. The burger was served with a somewhat cold bun (aren't they supposed to toast or warm the bun on the grill?). This really ruined the meal. Also, the meat wasn't as juicy as I remembered it. I felt I had a better burger at A&W. Will not be coming back here. read more

I got a classic cheeseburger and while it was good for what I got, they got my order wrong. I ordered the toppings to be Mayo, ketchup, pickles, and lettuce. Instead of pickles they put tomatoes on it and I swear enough Mayo to feed a family of 7 and then some. When taking the top bun off to remove the tomato, I noticed that the patty was DRIPPING WITH GREASE. I patted the patty with a napkin and all was good. The fries were okay but really greasy (I wrapped a French fry in a napkin and the napkin was very greasy) and they had far too much salt on them. They also don't provide enough in the cup for a drink. I took two sips and I was done. It was okay but I definitely would recommend going to some where like a&w, McDonald's, or Wendy's to get far better food and more to drink. read more

Worst customer service ever, the girl who took my order was rude, angry and intimidating she sounded like a machine, repeated the same phrase 3 times before I even finish my question. Not worth the high price read more

Ate here a few days ago and had the spicy burger combo. It was very good with lots of flavour. The quality of the burger is there and you get what you pay for. The fries were very good too.... I normally wouldn't pay this much for a burger combo (approx. $12) but when you think about it Mc D's and other burger chains are close to $10 for a combo. I would rather pay the extra $2 for a 'gourmet/home style' burger @ Big Smoke. The open kitchen was clean and the staff was friendly and seem to work and communicate well with each other. So if you're craving for a good burger give this place a try you won't be disappointed with the variety of burgers and meats to choose from (and 4 different mayo's!) And for people who eat Halal they carry it as other burger places don't. read more

Probably the best Halal burger you can find in the city. Their fries are also great!

I was in Square One on the weekend..There was alot of food joints to pick from but I chose this place. I got a blue cheese avocado burger with a drink came up to $10. Honestly I was so disappointed because for that price I was expecting something more but the hamburger patty its self taste average. I have pass by this place various time and then when I finally tried it did not live up to expectations. read more

Almost $14 dollars for their 'best' burger' with a small serving of fries and soda. If you've ever had a real hamburger you know this place is way overpriced compared to the amount and quality of food they serve. read more

Expensive but yummy. The burger patties are very juicy and tender.

I really enjoy this place and it is my favorite of the chain burgers. Never had anything but a delicious juicy patty made the way I want. My only complaint is the price; $10 for a 4oz cheeseburher and a root beer or $15 for a combo is crazy but then again everywhere seems to be raising their prices lately so I guess it's to be expected. Would be nice of they offered some low cost specials. The fries are good and thick, but the onion rings had too much seasoning and I found it hard to eat more than a couple. Still though, I can appreciate the fresh patties(taste like my old man used to make on the bbq, but none of the swearing when the propane runs out) and that keeps me coming back read more

Great burger - have tried organic and lamb. Great fries. I'm impatient but found them well organized and wait wasn't too long. Would eat more often, however, only downside is it is in Square One so cannot drive up and take out - have to eat there. They should open up an outside location in Mississauga. We need more quality gourmet burger places/options. read more

Yum! Loved the friendly service and fresh made-to-order burger. The sauces and toppings are amazing! Tried the vanilla shake and loved it--real old fashioned milkshakes. Nice to have high quality food and service in a food court. read more