Cancel

    Open app

    Search

    Big Sammy's Car Wash

    3.7 (41 reviews)
    Open 8:00 am - 7:00 pm

    Services - Big Sammy's Car Wash

    Auto detailing work

    Car wash

    Tunnel wash

    1 More Service

    Wheel and rim detailing

    Big Sammy's Car Wash Photos

    You might also consider

    Recommended Reviews - Big Sammy's Car Wash

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    After going through the car wash twice I had to clean the bird crap off my car. I paid for the fancy 20$ wash and here's how it fair again bird crap after going through twice... the cloth arms never touched the hood.... Over priced and poor quality!!!

    Nicole J.

    This is a great car wash I love their set up. When you first pull in you pay using the kiosks. I'm not sure how the system knows who paid for what but I've only ever gotten the basic wash. You can buy a package as well. It takes cash and credit cards. I like that there isn't those two metal tracks that you have to drive your tires into. I'm always worried that I'm not going to turn my tires the wrong way and mess up my tires or rims. This is more like a flat rolling track. My car gets very clean and they get every spot. The best part is the vacuum section. Once you're done with the car wash you can pull into the vacuum area. There's two vacuums for each parking spot. They are very very powerful. Be sure you have anything important out of the way because if you move the hose in the wrong direction you will suction up some thing you may not want to. They also have a place you can clip your mats so that you can vacuum those. They also provide rags if you want to wipe your car down. I actually bypass another car wash to come to this one.

    Scratch
    Victoria H.

    Don't make the same mistake as I did. Don't bring your new cars here. TLDR; I brought my new 2022 car here for a car wash and ended up with scratches on my window and door. The car wash didn't remove bird poop and the staff lack prompt responses on the situation. They avoided my emails and phone calls when I asked for proof and offered 2 free car washes as a courtesy. I came here to wash my new car that I had purchased three days prior from the dealership. It's a new 2022 vehicle. I had read reviews and did my research before going to Sammy's and was left with mixed feelings. However, I put all of that aside because I really needed to get a car wash and it was right down the street from where I'm located. There was pollen all over my car and bird poop on my windshield that I couldn't reach with my windshield whippers, so I thought, what was the worst that could happen? The Establishment: Sammy's is a modern, high-tech auto car wash that requires your car to be on neutral as the conveyor belt pushes you through the washing and drying machine. There's a worker that directs you but he has a really poor attitude (like he hates his job). This place does not take cash and only offers about three car washing options. I chose the cheapest one which costed me around $12. It offers the basic wash, spot free rinse, and turbo dry. They offer complimentary vacuums and towels on the left side of the establishment but it seems as though the towels don't get swapped out for clean ones when I was there. I noticed a few customers using their own towels. After the Car Wash: Right after my wash, I waited for an open drying area to use the free vacuum and drying towels. As I was cleaning my car, I noticed a scratch on my back left window and directly under it, some scratches on my door paint. I immediately took pictures of the damages and emailed the staff (on May 29th). The spot free rinse and turbo dry is false advertisement because it leaves spots on your car and doesn't totally dry until you dry the car by hand with the provided towels. The Response: Some time after my email, Frank told me to come in so they can take pictures of the damages. He was very unprofessional and seemed like he forgot what the protocol was. He called twice because he forgot to ask for my license plate and when he was taking pictures of my vehicle (the next day), he also forgot to take a picture of my license plate. I received a voicemail from Cheryl (on May 30th) and she explained to me that it was impossible for the scratches to occur because of their "foam brushes". She also said that there was surveillance footage of the scratches prior to wash so I requested for proof over the phone. I emailed both Frank and Cheryl inquiring about the footage on June 1st and was not met with a response. I left a voicemail about the footage on June 3rd and emailed both of the again on June 4th. I decided to call the establishment again and spoke to Cheryl where she directed me to email their "general company email" and that acquiring the footage is difficult because "the network was down". I've been waiting for a week for proof and at this point, I'm forced to believe that they're neglecting the situation and are avoiding me. I then sent an email to the general company email where I explicitly asked for video footage or some sort of proof and finally, Robert responds explaining how it was "impossible due to the soft foam brushes" and that the scratch is barely visible in the footage. He then recommends me to speak to the dealership. I responded to his email and again, asked for proof and mentioned how his car wash failed to even remove bird poop off of my car... and yet, left scratch marks on it. He then offers 2 car washes as a courtesy to end the dispute. Review: I don't recommend coming here. Although it was my first time coming to this establishment, I worry about future instances where they may damage my car and fail to address the situation. As a fellow car owner, I suggest going some place else or try learning how to wash your own car. The staff needs to be trained better on situations like this. I've read reviews about their "7 year policy" where they don't repair damages on vehicles older than 7 years. What about newer cars? They just dodge your emails and phone calls and offer you two free car washes.

    Ryan M.

    Kinda pricey for the washes but even the cheapest ($10) does a very good job of cleaning. The other washes are $15 and $18. That's actually a good bit for a fully automatic car wash at any of the previous price points but the quality is there. On the upside, they offer unlimited plans (about twice the price of rash wash tier per month) that are actually a good deal considering you can come here every single day and keep your car nice and shiny for no effort on your end. This is a spicy looking spot and it offers tire pressure pump, and vacuums for no additional charge. Check it out.

    AJ A.

    This is a great place for a quick in-n-out car wash! Contactless for the most part except if you want to use the vacuums after your wash. What I like about this place is that it gives you towels to use for your car so that you can use either for inside or outside. This place definitely caught my attention especially with it being new and shiny in the middle of Rt. 38 and it didn't disappoint!

    Rear cover of luggage rack, damaged by Sammy's drying roller

    If your car is over 7 yes old, Sammy's is not responsible for any damage their machines does to your car. I learned this, today, from the manager. Their drying roller, as it spins, slid back the rear cover to my luggage rack, knocking it off. By the time, they retrieved it, it was mangled. Sammy's is a still a great place, but in learning about this policy, it's not a risk I am willing to take. So I won't be back. Regarding the part: I found the replacement part for $50, not a huge deal. Sammy's Damage Policy: If you car is more than 7yrs old, ENTER AT YOUR OWN RISK.

    Scratches on the tire rim
    Blaine D.

    Was very excited to get my car washed here. Went today and got the full package only to end up disappointed. Car got cleaned and everything but i noticed that one of their machine scratched my tire rim. Was hoping to have it resolved but I was rushing to go to an appointment. Giving a review to let others have a fair warning.

    See all

    22 days ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Becca T.
    221
    14
    9

    1 year ago

    Big Sammy's has very kind workers and was very user friendly. The wash was quick and detailed. Would recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Membership is worth it! $20.25 for the first month! Joey was super helpful in my experience!! :)

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe J.
    0
    78
    5

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of AJ A.
    576
    296
    355

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of D L.
    0
    1
    1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    The worst cleaning I've ever had. Missed the hood, roof and back window. Paid for tire shine, but no shine was applied. Won't be back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Adam S.
    693
    22
    3

    5 years ago

    Car wash is good, service is great. They let me go through again after the car wash missed a bunch of bird crap!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ryan C.
    152
    85
    95

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Heath G.
    105
    40
    177

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    One of the best! The employees are also super friendly and go out of their way and the wash itself it the best!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Great wash nice people. I can hit it on my way home up 295. Clean car happy customer.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Super nice place! Very new, very clean, easy to use. I think it's a little expensive but worthwhile. Definitely recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Big Sammy's Car Wash

    Review Highlights - Big Sammy's Car Wash

    I've been to Sammy's Express Car Wash once before and loved it - but wasn't sure if it would still be open.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Magic Touch Car Wash

    Magic Touch Car Wash

    (69 reviews)

    I've been happily coming here for years. They do a great job for a reasonable rate. What prompted…read morethis review was an occurrence that happened at today's wash. As I walked back to my cleaned car I realized that I miss placed my phone. After going on a frantic search I looked back at my car. Although the car had been in so many hands before I made it back to it, my iphone was perfectly safe, untouched sitting right in the center console. Someone could've easily swiped it and didn't. Also, there was a new (much more friendly) person at the register today, tuned into a much more pleasant show on the waiting room television. Way better experience there. Thank you

    Up until yesterday (5/15/26) I USED to take my SUV twice a month for a full-service wash. Up until…read moreyesterday I USED to tell all of my neighbors what a great car wash they are. Yesterday, after I pulled out onto Rt. 70 I noticed both side view mirrors were still pushed in for the full service wash. When I got home they appeared to be broken. When I went back a couple hours later to speak to the manager/owner (?) he reviewed the cameras prior to our discussion. He was rude, adversarial, and questioned me as if I did something wrong. Fortunately, an employee came over and reset the mirrors to which the manager replied "Sir, I suggest you learn your car." as if he was any help fixing the problem. Not only does he need a lesson on manners and proper customer support but now I need to find a new car wash.

    Magic Motorz

    Magic Motorz

    (20 reviews)

    This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

    Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

    Diamond Express Car Wash

    Diamond Express Car Wash

    (50 reviews)

    For $14.99 a month, you can Wah your car every day if you have the spare time. It is a excellent…read moredeal!! Automatic car wash machine can never clean the thoroughly. So, I always use a old bath towel to wipe off the excessive liquid and clean the corners that were not scrubbed by the machine The free vacuum is very hardly to keep you car interior clean of debris and dirt The only complaint I have is the hours of operation should be extended past 5 pm. As long as there is daylight, they should open to to attract more customers.

    I went to the location today to get a car wash. I had just come from Will's eye clinic across the…read morestreet so I was having a problem seeing the kiosk an employee came over to help me but then I looked at the receipt and I was charged $90. I told the gentleman that's not what I wanted I wanted a single car wash so he told me to go through the car wash come around and refund which was fine but then a different employee came out with a bad attitude was like I'm gonna refund this for you this time but I'll never do it again I said first of all I didn't want that I made a mistake second of all it's not like I had it for two weeks I just went through the car wash just now I said don't worry about it sir cause I'll never come back to this car wash again customer service is everything and when you're doing bad customer service I'll never spend my money with you again and believe me everybody that I see I will tell don't go to that car wash the guys not a nice person

    Big Sammy's Car Wash - carwash - Updated May 2026

    Loading...
    Loading...
    Loading...